Dobbies Garden Centres - Braehead Reviews 441

TrustScore 3.5 out of 5

3.4

75 King's Inch Drive, Renfrew, G51 4FB Glasgow, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I wish to thank Mathew at Dobbies garden centre Braehead for some great advice and ideas. He was so helpful and knowledgeable.Took his time to explain to my husband how to deal with climbing plants.... See more

Rated 5 out of 5 stars

I have just become a fully pledged member I didn’t bother with the 30days option I paid the membership and I am very pleased with the service fantastic staff also the restaurant has such a wonderfu... See more

Rated 1 out of 5 stars

Tried phoning the store today to see if they had a particular plant in stock. Tried 3 times, each time holding for over 15 minutes, no one bothered answering, so taking customer elsewhere. Staff at Br... See more

Rated 3 out of 5 stars

We ate in the restaurant at Dobbies Braehead. My husband asked for salad but was told none available but there were bowls with tomato, cucumber etc sitting out. We then asked for soup which is serv... See more


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • 75 King's Inch Drive, Renfrew, G51 4FB, Glasgow, United Kingdom

3.4

Average

TrustScore 3.5 out of 5

441 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Second chances

The staff are excellent so kind and helpful. The gardening section, the plants well cared for. Even though the price is a bit dear, the quality of the plants overrides this. The tearoom was OK, it was clean and tidy no plates etc.left on tables always a good sign. Have not had a meal yet, going to try soon, that will be the deciding factor.

August 8, 2022
Rated 1 out of 5 stars

Store in filthy condition

Store in filthy condition. In Cafeteria the trays were covered in cream, chocolate and food. Plates were dirty. Selection of food was abysmal. Boy issuing hot chocolate refused to change the dirty cup he had put the hot chocolate drink in and laughed at me when I complained. We had to clean a table and the chairs before we sat down. There was food and napkins all over the floor. Toilets were dirty too. Not anywhere near the usual standard for Dobbies. We were not the only customers dissatisfied. Very disappointing.

August 4, 2022
Dobbies Garden Centres - Braehead logo

Reply from Dobbies Garden Centres - Braehead

Hi, thank you for taking the trouble to contact us. I am sorry to hear about the problems that you encountered on your recent visit. I have passed your feedback to the relevant management team, to bring this issue to their attention and allow them to look into ways of improving. Best wishes, Karen

Rated 3 out of 5 stars

Shopping In Dobbies is fine I…

Shopping In Dobbies is fine I appreciate that I can bring my dog with me,I also understand that I can’t bring my dog through the restaurant but where people with dogs have to sit makes me feel I am in the naughty seats.it is a big improvement to the first time I visited where there was a wooden fence/barrier between the single row of tables. I did complain to a member of staff at the time. I have visited other Dobbies, where the seating area is much more pleasant and not so separated .

August 1, 2022
Rated 5 out of 5 stars

Breakfast at Braehead

A rare fine day so a long day in the garden beckoned. The one stop destination was Dobbies. First stop the restaurant for breakfast followed by a leisurely stroll round the shop picking up all the gardening needs I required for the day. No hassle, no bother, friendly staff. My kind of day.

July 27, 2022
Rated 5 out of 5 stars

We had a great experience recently at…

We had a great experience recently at Dobbies Breahead, Glasgow. We received fantastic guidance and assistance from your employee David who was very kind with his time and input to help us choose trees, pots and potting compost etc. Really pleased with end result

July 23, 2022

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