The cafe front of house is always understaffed. One person taking orders, serving cakes, making coffees and taking the money. This results in HUGE queues. This is not a one off We have often wal... See more
Location
Switch locationWarren Road, BN2 9XX Brighton, East Sussex, GB
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Good quality products and a wide range. However, my reward points should have been taken off the total at the till but the assistant told me l needed a physical voucher, not just my loyalty card. l th... See more
Company replied
Went for lunch today,ordered bacon brie and cranberry toastie and soup,3/4 hour went by so l went to the counter,the food was bought out,the soup looked like mashed swede,(lumpy) and was warm,the toas... See more
Company replied
It was clean the cafe was excellent although busy the store was well stocked but we bought very little as we only went there for breakfast but we did buy some children’s books as presents
Company details
Written by the company
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Contact info
Warren Road, BN2 9XX, Brighton, East Sussex, United Kingdom
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Well laid out and easy to transverse
Well laid out and easy to transverse. Many different varieties of plant and well labelled. Very helpful pleasant staff. Plants are rather expensive, but you get what you pay for. I tend to peruse the Sale plants first, due to limited funds. However, i always enjoy my visits.

Reply from Dobbies Garden Centres - Brighton
Dobbies is always a place I love to…
Dobbies is always a place I love to visit for all of my gardening, pet and now some of my Waitrose shopping!
My husband and I also love to pop into the Cafe either for one of their lovely breakfasts, coffees and a plate of Fish & Chips etc.
All of the staff and very friendly and helpful.
Service usually very good
Service usually very good , last week , tills very slow , as most staff , filling up shelves in food shop , including management!
Excellent service at the till
Excellent service at the till. Assistant made sure we had all the relevant discounts.
All staff always polite and helpful
Very helpful
Very helpful, COURTEOUS staff. Couldn't get all my gluten free products because you are changing from Sainsbury to Waitrose.
Everyone in the store was helpful and…
Everyone in the store was helpful and took time to take me to the plants that I was buying and explained what was best or an alternative One assistant called Louis went the extra mile to help as buying lots of plants for a new communal garden and had to do more then one trip over couple of days and the plants where all heathy and good value

Reply from Dobbies Garden Centres - Brighton
Plants are still more expensive than…
Plants are still more expensive than other garden centres. And if you want bedding plants it's off to B & Q for me.
Very polite
I only bought some plant supports so I did not need any assistants, but when I came to pay, I found the cashier very polite and cheerful.
Great service
Great coffee and ambience at the cafe…
Great coffee and ambience at the cafe and good bargains - bought a lovely rose for a fiver.Friendly, helpful staff. The displays of flowers and plants were breathtaking - especialLy at this time of year.
I just wish the normal prices of plants was less as they are very expensive.
I spoke to the same member of staff two…
I spoke to the same member of staff two or three times, he was so friendly and helpful.
Favourite place always helpfu. Brilliant manager who…
Always helpful brilliant manager who has be n there for years knows everything. Bought three roses reduced. Two extra water cans just in case needed. Bird seed and one packed of reduced otomatoes never tried before for next year. Members so free coffee 💕🧡💕🥀🐝🐞🌻
Friendly Helpful and knowledgable Staff
I purchased some pots and plant specific soil to repot some of my plants. The staff was very helpful. They even caterred for my daughters allergies in their cafe. Will recommend this garden centre.
Happy with service and purchases
Although clearly busy, the staff went out of their way to make sure my enquiry was attended to and find what sale goods were still available, then helped me load my furniture order in the car.
Nice restaurant
I went to purchase some pet food, and some garden stuff, and stopped for coffee and cake at the restaurant. It was all extremely pleasant.
Meh!
Cafe was great but the barcode on my dobies card didn't work so had to be typed in every time. Nearly got overcharged for my netting.
Plants I wanted still on sale and in…
Plants I wanted still on sale and in very good condition.
A good experience
A good experience. Had let club membership lapse during pandemic, as not visiting. Renewed on this visit as good selection of plants, and nice coffee on cafe. Useful guidance re which plants to buy for particular conditions from one of staff members.
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