Dobbies Garden Centres - Brighton Reviews 262

TrustScore 3.5 out of 5

3.4

Warren Road, BN2 9XX Brighton, East Sussex, GB


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Rated 3 out of 5 stars

The cafe front of house is always understaffed. One person taking orders, serving cakes, making coffees and taking the money. This results in HUGE queues. This is not a one off We have often wal... See more

Rated 3 out of 5 stars

Good quality products and a wide range. However, my reward points should have been taken off the total at the till but the assistant told me l needed a physical voucher, not just my loyalty card. l th... See more

Company replied

Rated 1 out of 5 stars

Went for lunch today,ordered bacon brie and cranberry toastie and soup,3/4 hour went by so l went to the counter,the food was bought out,the soup looked like mashed swede,(lumpy) and was warm,the toas... See more

Company replied

Rated 5 out of 5 stars

It was clean the cafe was excellent although busy the store was well stocked but we bought very little as we only went there for breakfast but we did buy some children’s books as presents


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Warren Road, BN2 9XX, Brighton, East Sussex, United Kingdom

3.4

Average

TrustScore 3.5 out of 5

262 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Well laid out and easy to transverse

Well laid out and easy to transverse. Many different varieties of plant and well labelled. Very helpful pleasant staff. Plants are rather expensive, but you get what you pay for. I tend to peruse the Sale plants first, due to limited funds. However, i always enjoy my visits.

September 6, 2022
Dobbies Garden Centres - Brighton logo

Reply from Dobbies Garden Centres - Brighton

Hi, thank you for your lovely review. We look forward to seeing you in store again soon. Thanks – Lucy

Rated 5 out of 5 stars

Dobbies is always a place I love to…

Dobbies is always a place I love to visit for all of my gardening, pet and now some of my Waitrose shopping!

My husband and I also love to pop into the Cafe either for one of their lovely breakfasts, coffees and a plate of Fish & Chips etc.

All of the staff and very friendly and helpful.

September 5, 2022
Rated 5 out of 5 stars

Very helpful

Very helpful, COURTEOUS staff. Couldn't get all my gluten free products because you are changing from Sainsbury to Waitrose.

August 22, 2022
Rated 5 out of 5 stars

Everyone in the store was helpful and…

Everyone in the store was helpful and took time to take me to the plants that I was buying and explained what was best or an alternative One assistant called Louis went the extra mile to help as buying lots of plants for a new communal garden and had to do more then one trip over couple of days and the plants where all heathy and good value

August 18, 2022
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Reply from Dobbies Garden Centres - Brighton

Hi, thank you for your review. We are so glad you had a great time visiting one of our stores. We appreciate all your positive feedback and will make sure this information is passed over to the management team. We look forward to seeing you again soon. Thanks - Rachel

Rated 4 out of 5 stars

Very polite

I only bought some plant supports so I did not need any assistants, but when I came to pay, I found the cashier very polite and cheerful.

August 16, 2022
Rated 5 out of 5 stars

Great coffee and ambience at the cafe…

Great coffee and ambience at the cafe and good bargains - bought a lovely rose for a fiver.Friendly, helpful staff. The displays of flowers and plants were breathtaking - especialLy at this time of year.
I just wish the normal prices of plants was less as they are very expensive.

August 12, 2022
Rated 4 out of 5 stars

Happy with service and purchases

Although clearly busy, the staff went out of their way to make sure my enquiry was attended to and find what sale goods were still available, then helped me load my furniture order in the car.

August 4, 2022
Rated 3 out of 5 stars

Meh!

Cafe was great but the barcode on my dobies card didn't work so had to be typed in every time. Nearly got overcharged for my netting.

July 27, 2022
Rated 4 out of 5 stars

A good experience

A good experience. Had let club membership lapse during pandemic, as not visiting. Renewed on this visit as good selection of plants, and nice coffee on cafe. Useful guidance re which plants to buy for particular conditions from one of staff members.

July 22, 2022

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