Dobbies Garden Centres - Dundee Reviews 290

TrustScore 3 out of 5

2.8

Ethiebeaton Park, Monifieth, DD5 4HB Dundee, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Good to get some discount for my plants but a staff member didn’t mention the 30 day trial period when asked about the advantage card.

Rated 5 out of 5 stars

Morgan,Calum and Debra helped me today smiling and happy creating a happy atmosphere. Great selection of beautiful plants instore and outside.Plant area looking well stocked and so tidy Diane and Mal... See more

Rated 1 out of 5 stars

Travelling a long way to visit the Garden Centre so needed to know the online information was corrects I tried phoning. I stayed on the phone for more than 5 minutes with no answer so I redialled try... See more

Rated 1 out of 5 stars

Dobbies of Dundee Restaurant We went here as easy access for wheelchair user Sandwich’s were delicious 👍🏻 Unfortunately the cheese quiche was missing cheese 🧀 it was awful just egg Spoke... See more


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Ethiebeaton Park, Monifieth, DD5 4HB, Dundee, United Kingdom

2.8

Average

TrustScore 3 out of 5

290 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

My grandkids got pizza it was obviously…

My grandkids got pizza it was obviously reheated very tough and very light on cheese The coffee was the worst yet I came back to give the cafe another chance as my friends and I go to another cafe due to overcooked food and very sullen staff Lovely wee girl cleaning tables and the girls at the hot drink counter very nice

October 6, 2022
Dobbies Garden Centres - Dundee logo

Reply from Dobbies Garden Centres - Dundee

Hi, Thanks for taking the time to leave your review. I am sorry to hear about your recent experience to our restaurant. I have passed your feedback to the restaurant management team to bring this issue to their attention, so they can look into this and see if any changes can be made for the future. Best wishes, Karen

Rated 5 out of 5 stars

Store was gearing up for Christmas

Store was gearing up for Christmas. Went in to look at wellies and got a lovely pair and also a very much reduced Regatta waterproof jacket. Took my dog in and impressed with how pet friendly the shop is. Got 20% off if a member so joined as was worth it. Staff very obliging.

October 2, 2022
Rated 5 out of 5 stars

bulbs for spring

we went specifically to buy bulbs to plant in a container similar to one seen on tv program, pick out what we required and the girl at the checkout was very helpful even scanned the barcode on my phone for the bonus points

October 1, 2022
Rated 3 out of 5 stars

Disappointed …

Slow service in cafe as usual despite only 2 in queue. Tables need better wiping and floor had food and cake on it. Rest of store obviously preparing for Christmas so difficult to move round which was a pity when there was 20% off everything.

October 1, 2022
Rated 4 out of 5 stars

Sainsburys in the Dundee Dobbies

Bought some fruit in Sainsburys in the Dundee Dobbies. Only one member of staff on the tills so had quite a long wait as there was a queue. Would have preferred the wait to be little shorter. Staff member very pleasant and efficient to all in front and to me. queuing system not obvious and I had to ask another customer not to go in front of me because he didn’t realise there was a queue. I found this embarrassing but I was in a hurry and only had two items to pay for.

September 10, 2022
Rated 5 out of 5 stars

If you need help, ask for Kevin

Dobbies in Dundee is looking great just now. We managed to get some plants that were in the sale for a very good price. However, the best but about Dobbies is Kevin. He is so friendly and helpful. He has given us various wee tutorials on how to choose and look after the plants and trees that we have bought. Today he gave us some great tips on how to prune our apple trees that we got last year. He is so knowledgable and a fantastic asset to the firm.

September 8, 2022
Unprompted review
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Reply from Dobbies Garden Centres - Dundee

Hi, thank you for your lovely review I will make the team at Dundee aware of your brilliant feedback. We look forward to seeing you in store again soon. Thanks – Lucy

Rated 5 out of 5 stars

10 out of 10

Superb quality and price

September 6, 2022
Dobbies Garden Centres - Dundee logo

Reply from Dobbies Garden Centres - Dundee

Hi, thank you for your lovely review. We look forward to seeing you in store again soon. Thanks – Lucy

Rated 5 out of 5 stars

Regular visitor to Dobbies

Regular visitor to Dobbies. Always happy to meet friends in the restaurant. Obviously sometimes there’s a long queue at the counter as the coffee making process is slow and limited to one or two servers however still worth the wait for a nice cuppa.

August 30, 2022
Rated 5 out of 5 stars

Friendly and helpful staff throughout the outside areas

Visited Dobbies Monifieth and after receiving a brilliant service from Kevin with plants…Blair who also works in the outside area was really nice and helpful with ornaments for our garden. Nothing was too much bother for him.
Well done Blair, you are a credit to Dobbies.

August 25, 2022
Unprompted review
Rated 4 out of 5 stars

all ok except packets of seeds which…

all ok except packets of seeds which were shown on seed stands as 50% off packet price were charged at full price at cash point. This was pointed out to assistant who was very good at rectifying. However this created a delay and a long queue for other customers.

August 18, 2022

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