Dobbies Garden Centres - Gailey Reviews 272

TrustScore 3 out of 5

2.9

Saxon Cross House, Watling Street, ST19 5PP Gailey, Staffordshire, GB


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Rated 4 out of 5 stars

4 ladies had a wonderful afternoon tea on saturday May 2nd which had been prebooked, and so avoided any queues. It was good service, lovely section of cakes and sandwiches and great value for money. T... See more

Rated 3 out of 5 stars

Regularly visit Dobbies at Gailey as I have a loyalty card which is good value for the free drinks each month. Decent garden centre with good choice of plants, at average prices. The biggest problem... See more

Rated 1 out of 5 stars

Visited Dobbies at Gailey today with a view of lunch in their restaurant. This used to be a lovely garden centre to visit and eat before they made the restaurant dog friendly. Today there were dogs... See more

Company replied

Rated 2 out of 5 stars

Long waiting time yet again in the restaurant 20 mins to get served with cake and coffee. 3 couples left the queue in disgust. Spoke with a young lady in queue next to me who stated she had worked in... See more

Company replied


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Saxon Cross House, Watling Street, ST19 5PP, Gailey, Staffordshire, United Kingdom

2.9

Average

TrustScore 3 out of 5

272 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Good atmosphere in the garden centre…

Good atmosphere in the garden centre however the liquidplant food bought must be old stock as it contains solids that will not dissolve. The restaurant only had 9 tables occupied but the rest of them were covered in used crockery etc and there was no one around to clear the tables. I had to remove items from a table in order for us to sit down.

July 7, 2022
Dobbies Garden Centres - Gailey logo

Reply from Dobbies Garden Centres - Gailey

Hi, Thank you for taking time to write this review. I am sorry to hear that you have encountered problems with your recent purchase and visit to the restaurant. I have forwarded your feedback to the management teams to highlight these problems to them. Best wishes, Karen

Rated 5 out of 5 stars

Loveliest lady on checkout

Every time we come here, we happen to get served by the girl with the brown hair, and wears a cloth mask, and she is the loveliest person ever. I always get her name, then forget it when I come to write a review.
I hope Dobbies see this and know who she is to thank her for us!

July 6, 2022
Rated 4 out of 5 stars

My husband and I decided to have tea…

My husband and I decided to have tea and cake in the restaurant at Dobbies, Gailey, nr Wolverhampton. We found that around 80% of the tables were unoccupied but hadn't been cleared of dirty crockery for quite sometime. We had to clear our own table, along with other customers, before we could enjoy our refreshments.
We feel this really let Dobbies down as this is not the first time we have experienced this at the branch.

July 2, 2022
Rated 5 out of 5 stars

Lovely staff

Lovely staff! Big thank you to the assistant who who came looking for my mother after noticing she had left her purse on the counter after we had left…

June 20, 2022
Rated 3 out of 5 stars

Disappointment once again

Once again a disappointing visit to the cafe. Despite your extensive advertising for 2-for-1 fresh cream scones after 2pm, there were none at 3.30. I have been at 2.10pm before and there were not any then either. It is an after school treat for my grandchildren which is very special to us all. It costs me £3.75 for each of them to have a scone with a pot of jam and a small plastic pot of clotted cream. I am a pensioner and this is a costly exercise.why can’t you make more of the 2-for-1 offer available to honour your advertising ? It is a very poor show. I must say though that your restaurant staff are excellent.

June 15, 2022
Rated 3 out of 5 stars

Expensive plants

Let me say, I love Dobbies with its fab restaurant and easy access for my disabled father, but I’m disappointed that the flowers and garden centre are just too expensive. I bought a camellia that was reduced in price and that’s it. I’m afraid I’ll be buying my plants elsewhere.

Sorry

June 9, 2022
Rated 5 out of 5 stars

Great centre

Dobbies is a regular garden centre of choice.
Good garden choice as well as homeware and good restaurant facilities. The reward card is very beneficial too.

June 5, 2022

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