4 ladies had a wonderful afternoon tea on saturday May 2nd which had been prebooked, and so avoided any queues. It was good service, lovely section of cakes and sandwiches and great value for money. T... See more
Location
Switch locationSaxon Cross House, Watling Street, ST19 5PP Gailey, Staffordshire, GB
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See what reviewers are saying
Regularly visit Dobbies at Gailey as I have a loyalty card which is good value for the free drinks each month. Decent garden centre with good choice of plants, at average prices. The biggest problem... See more
Visited Dobbies at Gailey today with a view of lunch in their restaurant. This used to be a lovely garden centre to visit and eat before they made the restaurant dog friendly. Today there were dogs... See more
Company replied
Long waiting time yet again in the restaurant 20 mins to get served with cake and coffee. 3 couples left the queue in disgust. Spoke with a young lady in queue next to me who stated she had worked in... See more
Company replied
Company details
Written by the company
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Contact info
Saxon Cross House, Watling Street, ST19 5PP, Gailey, Staffordshire, United Kingdom
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Very unclear of what the card offer is
Very unclear of what the card offer is. Very slow at the till.

Reply from Dobbies Garden Centres - Gailey
Overpriced and overcharged
I was overcharged didn’t realise until I checked my receipt, outdoor plants and trees very expensive.

Reply from Dobbies Garden Centres - Gailey
Always polite and efficient.
We received helpful advice
We received helpful advice, and a wide range of bedding plants were available.
Dobbies is our place were we can unwind…
Dobbies is our place were we can unwind and enjoy our free coffee's every month.
Favourite garden centre
Lovely garden centre ,lovely restaurant this is our garden centre where we go when we need to relax with a coffee and look at plants we think it's one of the best
WELL DONE DOBBIES
We always use this Dobbies as it is the nearest one to us, I am a member of the Dobbies Plus Card and find this very useful with the offers it provides, discounts, free drinks etc ,I find the staff here very helpful and pleasant and the food in the cafe of good quality, having Sainburys in the centre is a good help as well .Overall I would recommend Dobbies to anyone as I have always been satisfied with them Thank You.
Pleasure to visit your centre
Pleasure to visit your centre,,only comment,I,I do find your large shrubs a little on the expensive side,otherwise we'll done everyone
A good all round garden centre with friendly staff
Dobbies has a good selection of stock with friendly staff. And a really good cafe.
Excellent choice
Well stocked
Clean, tidy with good displays both inside and out . A good choice of plants for your garden .
Exceptionally service
Visited Dobbies at Gailey and went into the restaurant.We ordered some tuna cheese melt toasties and asked if there would be any cream scones on the offer of buy 1get 1 free, as this was 30mins before 2 o’clock we were told by Angie the chef and supervisor that she had just made a batch and that they would be ready for 2.Angie went above and beyond as she personally came to us asked how many we would like and while my daughter was paying bought them out on a plate directly to our table.She is a lovely lady with a heart of gold and nothing is to much.
Very pleasant and helpful assistant and…
Very pleasant and helpful assistant and managed to get what I wanted.
Always great service from this, our local Dobbies
My husband and I are both Dobbies Loyalty Cardholders and visit regularly, both to buy for our garden and to enjoy the cafeteria. On the last occasion I returned some "blown" pots which were labelled frostproof (still had labels on!) but obviously weren't! I was dealt with courteously and fairly, and refunded. All staff we encounter are always the same: efficient, polite and friendly, and every visit is a pleasure.
Always good choice and quality, and very good staff.
Always good choice and quality, store is generally clean and tidy. Staff are very helpful and friendly. Especially like the dog friendly area in the restaurant.

Reply from Dobbies Garden Centres - Gailey
The staff are always extremley polite…
The staff are always extremley polite and go out of ther way to help.
The restaurant staff always offer to carry your tray to the table.

Reply from Dobbies Garden Centres - Gailey
Staff are not so good and are not very…
Staff are not so good and are not very pleasant it’s the same every time we have been don’t care if they serve you or not

Reply from Dobbies Garden Centres - Gailey
I always enjoy visiting Dobbies at…
I always enjoy visiting Dobbies at Gailey the staff are always helpful and nothing is too much trouble. I just wish the queue for the cafe could be shorter suspect staff shortages.

Reply from Dobbies Garden Centres - Gailey
Very helpful and friendly staff
Julie (sales assistant ) was very friendly helpful and knowledgeable in helping us find the correct type of climbing plants for privacy screen that we're putting up in our garden.
Karen ( Lady on till ) was also very friendly and helpful with our purchases.
A big thank you to both

Reply from Dobbies Garden Centres - Gailey

Reply from Dobbies Garden Centres - Gailey
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