Ordered an Alps Pebble Modular Sofa Set at the end of January which was 'in stock'. Due to delivery issues we finally were able to enjoy the whole set in April. The customer service team particula... See more
Location
Switch locationBarton's Road, PO9 5NA Havant, Hampshire, GB
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(Havant) Disgusting toilets and cafe chairs one chair looked like it had poo on it . Women’s toilets had seats off and most basins broken, and toilet paper everywhere… gross 🤮 needs deep clean did l... See more
Company replied
Just been for an interactive talk at Havant Garden Centre about pollination and plants. Super informative talk, many plants to look at and info on different bee/butterfly friendly plants. It resulted... See more
The restaurant was under staffed resulting in long queues to order and long wait for food. The computer had not updated the food stock resulting in twice having to choose another meal and then wait ag... See more
Company details
Written by the company
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Contact info
Barton's Road, PO9 5NA, Havant, Hampshire, United Kingdom
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Busy restaurant but could do with…
Busy restaurant but could do with tables being cleared quicker. Would be helpful if people who don’t have dogs, not sit at the tables reserved for those with dogs. Either that or let those with dogs sit anywhere
The friendliness of the staff and a…
The friendliness of the staff and a good selection of goods.
Arrived at 2 pm
Arrived at 2 pm, Sunday, to find out no hot food served and coffee machine broken down! Like for Cadnam, this restaurant service is going downhill.... Will avoid in future as unreliable...

Reply from Dobbies Garden Centres - Havant
The good service and drinks.
Manure
Dobbies had what I wanted in stock and were offering a '4 for the price of' promotion plus a 20% discount too.
Couldn't beat the price anywhere else.
Nice and handy
Staff usually friendly and helpful, strange rules in the coffee shop though; if I'm alone with my dog I can't go up to the counter to order? Also why so few 'dog-friendly' tables? Only 3 available which other customers often take leaving nowhere for me to sit.
Also no trolleys at the front of the store, and they need some out back in case you end up buying more than you intended.
Overall I do enjoy shopping there, there's a good selection of plants (though not do much now the shed supplier has taken over half the space) and I usually end up spending more than I should!
Lots to see.
I always like having a look at local Dobbies. There are very interesting things in there that I don't see anywhere else. A nice cafe for meeting with friends after too
Well worth a visit.
Lovely choice of quality garden and house plants.
Good selection of gifts to browse through and an excellent cafe.
Found all I was looking for
Found all I was looking for, followed by the delicious free birthday treat of cake and tea in the restaurant.
Happy with plants bought
Happy with plants bought. Had everything I wanted. Problem with tills but staff very friendly and apologetic!
Had our free coffees
Had our free coffees, bought 2 Cactii and dishes, 2 cyclamen and 2 packs of seeds, but sadly forgot to use the emailed 20%vouchers. Happy with all the purchases and excellent service.
The staff was very helpful in every way.
Great sale assistants very helpful
Great sale assistants very helpful, got everything that I wanted if I couldn't find something they showed you where it was.
We had a lucky day all the plants that…
We had a lucky day all the plants that we wanted were half price. S
Using vouchers for my purchases
Used up some up of our vouchers buying bedding plants two trays of 20 plants for £10 was a deal worth buying with those vouchers.
Disappointed.
Honestly, I am very disappointed in the whole outlook of Dobbies. For the area it is in you are going in completely the wrong direction. Havant,Leigh Park and surrounding areas used to flock into this outlet. Outlet being the operative words, because they knew they could spend time looking round, buying clothes from EDW and Cotton Trader etc. Then have a coffee, lunch etc. You are losing all your trade to Stansted Garden Centre which has so much more to offer.

Reply from Dobbies Garden Centres - Havant
We like it
We have the loyalty card, so go every month for our free coffees. Our granddaughter loves the indoor soft play area. We are very impressed that you offer a used pot recycling facility. The plants are top quality and the gift shop is great.
Staff very helpful and polite
Lovely garden centre
Lovely garden centre, inside and out. Lots of variety and it has a really nice coffee shop plus a little sainsburys shop if you need a few groceries.
Staff are friendly and helpful 😊

Reply from Dobbies Garden Centres - Havant
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