Dobbies Garden Centres - Havant Reviews 401

TrustScore 4 out of 5

3.8

Barton's Road, PO9 5NA Havant, Hampshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Ordered an Alps Pebble Modular Sofa Set at the end of January which was 'in stock'. Due to delivery issues we finally were able to enjoy the whole set in April. The customer service team particula... See more

Rated 1 out of 5 stars

(Havant) Disgusting toilets and cafe chairs one chair looked like it had poo on it . Women’s toilets had seats off and most basins broken, and toilet paper everywhere… gross 🤮 needs deep clean did l... See more

Company replied

Rated 5 out of 5 stars

Just been for an interactive talk at Havant Garden Centre about pollination and plants. Super informative talk, many plants to look at and info on different bee/butterfly friendly plants. It resulted... See more

Rated 3 out of 5 stars

The restaurant was under staffed resulting in long queues to order and long wait for food. The computer had not updated the food stock resulting in twice having to choose another meal and then wait ag... See more


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Barton's Road, PO9 5NA, Havant, Hampshire, United Kingdom

3.8

Great

TrustScore 4 out of 5

401 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Arrived at 2 pm

Arrived at 2 pm, Sunday, to find out no hot food served and coffee machine broken down! Like for Cadnam, this restaurant service is going downhill.... Will avoid in future as unreliable...

November 20, 2022
Unprompted review
Dobbies Garden Centres - Havant logo

Reply from Dobbies Garden Centres - Havant

Hi, Thanks for leaving your review. I am sorry to hear that you were unhappy on your recent visit to your local restaurant. I have sent you a request for some more information so I can forward your feedback to the relevant management team. Best wishes, Karen

Rated 5 out of 5 stars

Manure

Dobbies had what I wanted in stock and were offering a '4 for the price of' promotion plus a 20% discount too.
Couldn't beat the price anywhere else.

October 20, 2022
Rated 4 out of 5 stars

Nice and handy

Staff usually friendly and helpful, strange rules in the coffee shop though; if I'm alone with my dog I can't go up to the counter to order? Also why so few 'dog-friendly' tables? Only 3 available which other customers often take leaving nowhere for me to sit.
Also no trolleys at the front of the store, and they need some out back in case you end up buying more than you intended.
Overall I do enjoy shopping there, there's a good selection of plants (though not do much now the shed supplier has taken over half the space) and I usually end up spending more than I should!

October 26, 2022
Rated 4 out of 5 stars

Lots to see.

I always like having a look at local Dobbies. There are very interesting things in there that I don't see anywhere else. A nice cafe for meeting with friends after too

October 5, 2022
Rated 5 out of 5 stars

Had our free coffees

Had our free coffees, bought 2 Cactii and dishes, 2 cyclamen and 2 packs of seeds, but sadly forgot to use the emailed 20%vouchers. Happy with all the purchases and excellent service.

October 12, 2022
Rated 2 out of 5 stars

Disappointed.

Honestly, I am very disappointed in the whole outlook of Dobbies. For the area it is in you are going in completely the wrong direction. Havant,Leigh Park and surrounding areas used to flock into this outlet. Outlet being the operative words, because they knew they could spend time looking round, buying clothes from EDW and Cotton Trader etc. Then have a coffee, lunch etc. You are losing all your trade to Stansted Garden Centre which has so much more to offer.

September 17, 2022
Dobbies Garden Centres - Havant logo

Reply from Dobbies Garden Centres - Havant

Hi, Thank you for taking the time to leave your review. I am sorry to hear that you have are unhappy with your recent experience in your local garden centre. I have passed your feedback onto the store management team to bring your comments to their attention. Best wishes, Karen

Rated 5 out of 5 stars

We like it

We have the loyalty card, so go every month for our free coffees. Our granddaughter loves the indoor soft play area. We are very impressed that you offer a used pot recycling facility. The plants are top quality and the gift shop is great.

August 16, 2022
Rated 5 out of 5 stars

Lovely garden centre

Lovely garden centre, inside and out. Lots of variety and it has a really nice coffee shop plus a little sainsburys shop if you need a few groceries.
Staff are friendly and helpful 😊

September 8, 2022
Dobbies Garden Centres - Havant logo

Reply from Dobbies Garden Centres - Havant

Hi, thank you for your review. I am so glad you enjoyed your shopping experience in store. We look forward to seeing you again soon. Thanks – Lucy

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