Dobbies Garden Centres - Havant Reviews 401

TrustScore 4 out of 5

3.8

Barton's Road, PO9 5NA Havant, Hampshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered an Alps Pebble Modular Sofa Set at the end of January which was 'in stock'. Due to delivery issues we finally were able to enjoy the whole set in April. The customer service team particula... See more

Rated 1 out of 5 stars

(Havant) Disgusting toilets and cafe chairs one chair looked like it had poo on it . Women’s toilets had seats off and most basins broken, and toilet paper everywhere… gross 🤮 needs deep clean did l... See more

Company replied

Rated 5 out of 5 stars

Just been for an interactive talk at Havant Garden Centre about pollination and plants. Super informative talk, many plants to look at and info on different bee/butterfly friendly plants. It resulted... See more

Rated 3 out of 5 stars

The restaurant was under staffed resulting in long queues to order and long wait for food. The computer had not updated the food stock resulting in twice having to choose another meal and then wait ag... See more


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Barton's Road, PO9 5NA, Havant, Hampshire, United Kingdom

3.8

Great

TrustScore 4 out of 5

401 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

This is my favourite garden centre but…

This is my favourite garden centre but the last few visits to the restaurant have been worrying. The food and coffee are good but sadly there are far too few staff. On the latest visit there was only one person serving and one trying to clear tables, clean the softplay etc. The staff are all very friendly and efficient but they looked completely shattered. Having worked in a restaurant environment I know how physically draining it can be. PLEASE get some more staff before you lose the ones you have and your customers.

September 9, 2022
Unprompted review
Rated 5 out of 5 stars

All fine

Found the seeds I wanted and picked up a few bits in the Sainsbury's section, plus we had a drink in the cafe. All fine.

September 5, 2022
Rated 4 out of 5 stars

Pleasant store and cafe

Pleasant store and cafe, however prices are quite high especially as we are all finding it difficult at this time. It would be good to see some really good offers, maybe garden product at the end of the summer.

September 5, 2022
Rated 5 out of 5 stars

Very pleasant experience

September 4, 2022
Dobbies Garden Centres - Havant logo

Reply from Dobbies Garden Centres - Havant

Hi, thank you for your lovely review. We look forward to seeing you in store again soon. Thanks – Lucy

Rated 5 out of 5 stars

Holiday play time

Booked an hour in the fun zone soft play for my grand children on a rainy day. They had an hour chasing around while I had a chat with mum catching up over a cup of tea. Followed up with drinks and lunch which was cooked to order and beautifully presented at the table. The kids meals and drinks were free as we had ordered from the main menu. I used my two free monthly drinks as a club member. We arrived at 10,20am and had a relaxing time, playing eating and shopping leaving at 2pm. A happy family outing.

August 25, 2022
Dobbies Garden Centres - Havant logo

Reply from Dobbies Garden Centres - Havant

Hi There, We are so happy to read that you had a lovely and relaxing time in the Havant store. Thank you so much for this feedback and I will be sure to pass this over to the store team. We look forward to hopefully seeing you again soon. Thanks - Elle

Rated 5 out of 5 stars

Had a lovely breakfast and bought some…

Had a lovely breakfast and bought some great value bulbs.

August 22, 2022
Dobbies Garden Centres - Havant logo

Reply from Dobbies Garden Centres - Havant

Hi, thank you for your lovely review. We look forward to seeing you in store again soon. Thanks – Lucy

Rated 3 out of 5 stars

Getting Ideas for our garden

we enjoy going to our Garden Centre, usually come home with more than we ewent for, also having had a little something in Cafe. Makes a pleasant outing.

August 21, 2022
Rated 5 out of 5 stars

Staff very helpful and very friendly…lovely place to visit

Staff very helpful and very friendly food in cafeteria was lovely and good service

August 20, 2022
Dobbies Garden Centres - Havant logo

Reply from Dobbies Garden Centres - Havant

Hi, thank you for your review. We are so glad you had a great time visiting one of our stores. We look forward to seeing you again soon. Thanks - Rachel

Rated 5 out of 5 stars

Helpful staff

A very well stocked garden centre with plenty of choice of first class plants, garden tools, bird food and containers and many unusual gifts.
I thought adding a small Sainsbury's shop is very useful but not well advertised as you just stumble into it whilst walking around the Centre .
All the Staff are very helpful …well done

August 18, 2022
Dobbies Garden Centres - Havant logo

Reply from Dobbies Garden Centres - Havant

Hi, thank you for your review. We are so glad you had a great time visiting one of our stores. We appreciate all feedback allowing us to improve. We look forward to seeing you again soon. Thanks - Rachel

Rated 1 out of 5 stars

paid £15 for glorfied primrose

paid £15 for glorfied primrose. which died 24hours later.

August 18, 2022
Dobbies Garden Centres - Havant logo

Reply from Dobbies Garden Centres - Havant

Hi, Thank you for taking the time to contact us. I have forwarded this issue to the store management team to make them aware of this, and I have also contacted you directly regarding how best to resolve this issue. Best wishes, Karen

Rated 5 out of 5 stars

Service with a smile

Always helpful nothing to much trouble and service with a smile

August 18, 2022
Dobbies Garden Centres - Havant logo

Reply from Dobbies Garden Centres - Havant

Hi, thank you for your review. We are so glad you had a great time visiting one of our stores. We look forward to seeing you again soon. Thanks - Rachel

Rated 3 out of 5 stars

Lunch menu items never available

Unfortunately the restaurant in Havant Debbie’s never seems to have all the dishes offered on the menu. The dishes on the “summer specials” menu are very appealing but none of them were available. This happens every time we visit for lunch - I don’t know why they bother putting the menus out. On this occasion it was 12.30 pm on a Tuesday and the restaurant wasn’t terribly busy. In addition, service is very, very slow. The food that they do serve tastes very good, but there is a limited selection.

August 9, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look