Dobbies Garden Centres - Huntingdon Reviews 470

TrustScore 4 out of 5

3.8

Banks End, Wyton, PE28 2AA Huntingdon, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We have moved to the area and visited at least 4-5 times . (Huntingdon). All staff are helpful and polite . We’ve eaten in the restaurant and everyone is obliging and friendly . Today we witnessed a... See more

Rated 1 out of 5 stars

Just eaten here 🤢 Absolutely terrible ! Microwaved jacket potatoes!! Didn’t know you could do them so bad! Sent them back only to get the same again !!

Company replied

Rated 4 out of 5 stars

We called in on impulse for afternoon tea and the delicious bogof cream scone offer after a hospital visit. It was quite busy, but we didn’t have to wait too long as there were adequate staff on duty... See more

Rated 5 out of 5 stars

A lovely garden centre to visit. Nice plants, large space catering for all your outdoor needs. Cafe & interesting bits & bobs inside, incl. little Waitrose & food service. Also has a crazy golf cent... See more


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Banks End, Wyton, PE28 2AA, Huntingdon, United Kingdom

3.8

Great

TrustScore 4 out of 5

470 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Just eaten here 🤢

Just eaten here 🤢
Absolutely terrible ! Microwaved jacket potatoes!! Didn’t know you could do them so bad! Sent them back only to get the same again !!

September 4, 2024
Unprompted review
Dobbies Garden Centres - Huntingdon logo

Reply from Dobbies Garden Centres - Huntingdon

Hi Jane,
Thank you for leaving your feedback.
I am sorry to hear of your disappointment on your recent visit to the Huntingdon restaurant.
I have passed your feedback onto the management team to make them aware of this situation so that they can look into this further for future improvements.
Best wishes, Karen

Rated 2 out of 5 stars

Small quality and poor quality of fish and chips.

Recently I once again had fish and chips. Previously the quantity and quality of fish and chips had been reasonable. However this time things had changed. A very small piece of poor quality fish was was served with mediocre chips. Considering the price of the meal it was very poor value for money. My wife and myself will not be eating there again.

July 28, 2024
Unprompted review
Dobbies Garden Centres - Huntingdon logo

Reply from Dobbies Garden Centres - Huntingdon

Hi Keith,
Thanks for leaving your review.
I am sorry to hear of your disappointment on your recent visit to the Huntingdon restaurant.
I have passed your feedback onto the management team to bring this issue to their attention. They will be able to look into what has been happening with a view to taking possible changes for the future.
Best wishes, Karen

Rated 2 out of 5 stars

Won’t go Again - Went to Donnie’s in Huntingdon today at…

Went to Dobbie’s in Huntingdon today at 1.30pm and ALL the mains and specials were unavailable except ham egg and chips. We ended up with a small jacket potato and very little topping. All the deserts were unavailable too. Shocking! Its only redeeming factor was that the staff were friendly and apologetic. What on Earth went wrong

May 29, 2024
Unprompted review
Dobbies Garden Centres - Huntingdon logo

Reply from Dobbies Garden Centres - Huntingdon

Hi,
Thanks for taking the time out of your day to leave your review.
I am sorry hear of your frustration on your recent visit to our Huntingdon restaurant.
I have passed the points that you have raised onto the management team. They will be able to look into this with a view to making changes for improvement for the future.
Best wishes, Karen

Rated 3 out of 5 stars

Slow cafe at the Houghton

The cafe at the Houghton branch has appalling service. Several of the staff in that cafe are unfriendly and are very slow and uncaring about what the are doing. Queues are almost always present and it is not unusual to take 15-20 minutes to get served with something simple like a coffee and scone.

May 17, 2024
Rated 4 out of 5 stars

Good day

Was so warm in there couldn’t stay long I felt faint no doors or windows open lots of people said the same
Poor staff having to work in that an it’s not even summer just a warm day

March 6, 2024
Rated 3 out of 5 stars

Poor customer service

Poor customer service.
I was looking for a garden water feature. I was advised that customer service was at the tills !!
I asked if I could speak to a member of staff about water feature. Staff at till very polite but were unable to locate anyone on site to help me. After a fifteen minute wait I gave up.
Luckily there’s a Nottcuts nearby a completely different experience, friendly well informed staff. Got my water feature 😀

February 16, 2024
Unprompted review
Dobbies Garden Centres - Huntingdon logo

Reply from Dobbies Garden Centres - Huntingdon

Hi Patrick,

Thanks for your review.

I'm sorry that you weren't given advice regarding a water feature for your garden.

I'll share your feedback with the store, however please feel free to contact us direct if you'd like.

Team Dobbies

Rated 4 out of 5 stars

It's always a pleasure

It's always a pleasure to spend a while in the Garden Centre and my daughter and I visit regularly. We always stop off in the cafe for tea and cake!

January 14, 2024
Rated 2 out of 5 stars

Pet food area really depleated

Pet food area really depleated. Lots of empty shelves.

January 5, 2024
Dobbies Garden Centres - Huntingdon logo

Reply from Dobbies Garden Centres - Huntingdon

Hi Linda,

Thanks for highlighting this to us, I'll make sure that I share with the team so that they can determine if this was an isolated issue.

Team Dobbies

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