Dobbies Garden Centres - Lelant Reviews 269

TrustScore 3.5 out of 5

3.6

Nut Lane, TR27 6LG Lelant, Cornwall, GB


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Rated 2 out of 5 stars

Visited Dobbies Lelant store restaurant today 12th October at approx 2pm Order ed a pot of tea for 2and scone. When the lady served me she banged the large teapot down on tray with spout facing me th... See more

Rated 5 out of 5 stars

We attended the little seedlings club for my granddaughter,she loves bed it, the morning whizzed by ,the children got to see all types of soft fruits ,they learnt how from seeds we end up with lovel... See more

Rated 5 out of 5 stars

Just looked in on the off chance of seeing something for my garden and was blown away by the variety of plants,all be it sell offs,but all good as far as I was concerned. So yes I loaded my trolley a... See more

Rated 1 out of 5 stars

An after school treat with my Granddaughter was terrible, no hot food after 2pm, no sandwich for her childrens pick and mix meal and staff wanted to charge me the same as if there was a sandwich! All... See more

Company replied


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Nut Lane, TR27 6LG, Lelant, Cornwall, United Kingdom

3.6

Average

TrustScore 3.5 out of 5

269 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We visit our local Dobbies with my…

We visit our local Dobbies with my elderly mum. It's a day out for her as she enjoys looking at the plants plus it's a treat to enjoy a drink in the restaurant. We never go home empty handed as there's always something we need despite not realising it. The staff are all lovely too.

July 22, 2022
Rated 5 out of 5 stars

Great place

Excellent staff and the plants were all looking healthy and strong. Spent way to much but garden looking good. Will be back very soon .Also dog friendly

July 6, 2022
Rated 5 out of 5 stars

Adding zing to my border

I recently took advantage of the reduced bedding plant offers in my local Dobbies (Lelant) to brighten up my border and add instant colour.
The potatoes purchased earlier in the year are thriving, but the green needed a little more zing.
The new Salvia and Begonia plants are spreading their roots and bedding in, can’t wait for the flush of bloom.

In the meantime I added a latte to my shopping list and enjoyed the delightful service from the cafe staff whom do a great job each week with our drinks.

All in all a very enjoyable visit.

June 27, 2022
Rated 2 out of 5 stars

I had seen a long reach hedge trimmer…

I had seen a long reach hedge trimmer on your website, but it was not in stock at my local branch. I asked if I could order one and collect it, say, a week later.
I was told that was not possible. It seemed a ridiculous answer. I was directed to other similar units that were already in stock and, as I wanted to get on with the job, I bought one. It was however much more expensive.
Thankfully the unit I bought works well, But I was disappointed in your company's procedures for meeting customer's requests.

June 25, 2022
Dobbies Garden Centres - Lelant logo

Reply from Dobbies Garden Centres - Lelant

Hi, I am sorry to hear of your recent experience whilst trying to purchase a hedge trimmer. I will ensure this is fed back to the Lelant store for you. Thanks Jemma

Rated 5 out of 5 stars

Very good service

Very good service. The plants look beautiful. I love David Austen roses.
However the clematis we bought on the visit before last. Hoping it will survive.

Thank you for my fry birthday cream tea

Kathryn Male

June 23, 2022
Rated 1 out of 5 stars

We had a cheese and tomato toasty when…

We had a cheese and tomato toasty when queried
About there was very little cheese they said we are only allowed to put in two slices in we could even taste the cheese. Very disappointed and will not go there again.

June 23, 2022
Dobbies Garden Centres - Lelant logo

Reply from Dobbies Garden Centres - Lelant

Thanks for your review. I have passed your feedback about your toasty from the Lelant restaurant to see if they can review the quantity of ingredients in the toasty. Best Wishes Ahmed

Rated 5 out of 5 stars

Love Dobbies garden centre

Lovely couple of hours spent at the Lelant centre. Delicious lunch at the restaurant first, then bought some lovely standard fuchsias. Always a delight to spend some time there.

June 21, 2022

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