Lisburn store: Queue for the restaurant was very long and staff were rude. I took my son to soft play and was disgusted at how dirty the place was. All of the free tables had dirty dishes on them, the... See more
Company replied
Richard Nelson Warehouse, Strawberry Hill, Saintfield Road, BT27 5BE Lisburn, GB
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Lisburn store: Queue for the restaurant was very long and staff were rude. I took my son to soft play and was disgusted at how dirty the place was. All of the free tables had dirty dishes on them, the... See more
Company replied
I visited your Lisburn store on 29th October and once again i got excellent customer service from Stephen, a real horticultural expert. He is always so helpful and full of advice. My husband and I hav... See more
Great visit. Stephen ( horticultural expert) helped with sorting garden planters - his plant knowledge was fantastic in selecting the right shrubs to suit. Also joined up to the Dobbies garden club. S... See more
This was my first visit to Dobbies, Lisburn and thanks to Stephen I will return. Stephen was knowledgeable, helpful and patient. When I explained what type of coverage I needed Stephen knew exactly wh... See more
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Richard Nelson Warehouse, Strawberry Hill, Saintfield Road, BT27 5BE, Lisburn, United Kingdom
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As always everyone was really welcoming and friendly m.Had lovely Breakfast and Coffee and a nice stroll round.Bought Crackers and Lights
A very pleasant and beneficial shopping visit.
Our experience was made by a very helpful, leasing and knowledgeable sales assistant who went 'the extra mile' to ensure our satisfaction.
Friendly staff who who are prepared to go out of their way to be of assistance.
Very disappointed at the restaurant managers behaviour. My sister & I had booked for Afternoon Tea as a Birthday treat. When we arrived they could not find our booking! Manager was called and he argued about the time we had booked. There was no-one in the Afternoon Tea area. Completely empty.
He went off to "check" what had gone wrong. He never bothered to come back! Didnt see him again and no apology or explanation. Shocking customer service from this manager. The staff at the till sorted us out - Rebecca and Anya - thank-you! Dobbie's good reputation is being trashed by this useless new manager. The staff were great & that's the only reason I'll return to Lisburn Dobbie's. They received no support from this man - useless.

Reply from Dobbies Garden Centres - Lisburn
Brilliant garden centre, good choice of plants seeds and bulbs. Christmas decorations and trees are beautiful. Can never go in the store and leave with nothing, always buy more than what I went in for.
Staff was very pleasant and we got lovely plants.
Had a good value breakfast before shopping and then was able to use good value coupon to buy Christmas gifts and necessary household goods.
Was not looking for anything in particular but on perusing around the store I bought some items from the gardening department, then used the restaurant. On paying for my purchases, I needed to renew my membership. Everything very efficient and as always, staff pleasant. Its a good store,
Very helpful when looking for advice, assistance.
As usual plenty of variety in the garden centre and restaraunt.
My wife and I recently visited Dobbie's garden centre in Lisburn and had my birthday coffee and scones and as usual was up to its high standard.
Michelle makes beautiful Cappuccino coffees, and is always pleasant and cheerful, even under pressure.
Had a lovely fruit scone and coffee. Was very tempted by breakfast but was strong!! Bought some Autumn into winter plants. Staff were very knowledgeable and helpful.
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