Dobbies Garden Centres - Marple Reviews 333

TrustScore 2 out of 5

2.0

Marple, Dooley Lane, SK6 7HE Otterspool, Cheshire, GB


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Rated 1 out of 5 stars

As a regular visitor to Dobbies until December last year I was shocked to read the reviews about the food there. That was until yesterday. Hubby and I visited gor breakfast, arrived before 10.30am... See more

Rated 1 out of 5 stars

Dobbies Marple .. Mother’s Day … basic breakfast .. what a rubbish experience! Poor service No cutlery Lack of choice / sold out Cobwebs above eating area Average food / fairly cold This... See more

Rated 5 out of 5 stars

My first visit to Dobbies Marple was very positive. A wonderful selection of house plants, the best Ive seen. Particularly impressed by the size of the outdoor plant section, so much choice and everyt... See more

Rated 5 out of 5 stars

garden centre has improved massively over last three years plant selection and healthiness now really good. Joining the club a real bonus having a cup if coffee after shopping makes it eirth the visit... See more


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Marple, Dooley Lane, SK6 7HE, Otterspool, Cheshire, United Kingdom

2.0

Poor

TrustScore 2 out of 5

333 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent range of houseplants

My first visit to Dobbies Marple was very positive. A wonderful selection of house plants, the best Ive seen. Particularly impressed by the size of the outdoor plant section, so much choice and everything in top condition. The system for buying compost was really helpful. The compost is stored outside and staff will put the bags directly into your car - staff just scan a catalogue picture of what you want, you pay and they do the rest. No heavy lifting!

May 16, 2024
Unprompted review
Rated 2 out of 5 stars

Not a lot of stock in of what I wanted

Not a lot of stock in of what I wanted

March 30, 2024
Dobbies Garden Centres - Marple logo

Reply from Dobbies Garden Centres - Marple

Hi Jane,

Thanks for sharing.

I'm sorry you weren't able to find what you were looking for at our Marple store.

If we can help please contact us direct.

Team Dobbies

Rated 1 out of 5 stars

Went to Dobbies garden centre in marple…

Went to Dobbies garden centre in marple yesterday around 10.30 and have to say it was awful. The place obviously hadn’t been cleaned properly and every sofa in the cafe was filthy and badly stained, as was the floors, this seems to be the case at most visits now. I have put some photos on trip advisor to show how bad it was the toilets were also very dirty and again photos on trip advisor in my opinion they need a deep clean.
I have contacted customer service to cancel both mine and my husband Dobbies subscription as we no longer enjoy our time in this very grubby cafe. Dobbies really need to sort this out as there is no excuse for poor cleanliness and sorry to say you really don’t even deserve 1 star
.

March 27, 2024
Unprompted review
Dobbies Garden Centres - Marple logo

Reply from Dobbies Garden Centres - Marple

Hi Linda,

Thanks for taking the time to share your review.

I'm sorry that you encountered poor cleanliness standards at our Marple store. Your feedback is very important to us as it helps us identify what areas are in need of improvement.

Your feedback has been shared with the store team to address.

Thanks again,
Team Dobbies

Rated 5 out of 5 stars

meet up for coffee with family

i come with my wife at least twice a month for coffee & my brothers have now both got clubcards & come with us, it gives us a chance to get together & talk plants & gardens.

January 31, 2024
Rated 5 out of 5 stars

Great selection

Great selection of plants, gifts pet and bird food and many other items. A nice cafe to go for lunch or coffee. The staff are always pleasant.

January 8, 2024
Rated 5 out of 5 stars

Good disabled access

We went early and as my wife is a wheelchair user, we found everything accessable. We purchased what we wanted
The cafeteria was clean and tidy and the counter staff very pleasant

December 20, 2023
Rated 5 out of 5 stars

Happy Experience

We went for my birthday treat and so we’re able to make other purchases.
As we passed the cards, I remembered a NewYear’s Eve 60th birthday. Happily, there was the perfect card.

December 15, 2023
Rated 3 out of 5 stars

Missing sack

We bought the 30cm standing santa from Dobbies Otterspool.When we arrived home it looked like something was amiss with the santa so we went on line to check the description of the Santa and it should come with a sack.
I returned the next day to check if it was just ours that had the sack missing but after checking all the stock on the shelf they were all missing the sack.I brought it to the attention to a member of staff who informed the manager.I thought they would withdraw all the stock from the shelf as it is not as described on line.But they didn't seemed too concerned really.So beware if purchasing this item it will probably come without the sack.

November 14, 2023
Unprompted review
Dobbies Garden Centres - Marple logo

Reply from Dobbies Garden Centres - Marple

Hi Norman,

I'm sorry for any inconvenience caused by the missing Santa sack and this was not resolved successfully in store.

Please contact Customer Services and we will pick this up.

Team Dobbies

Rated 4 out of 5 stars

A very pleasent place. Lovely place to visit

It was the first time I had been .a lovely day lots to see not just plant and trees. Not the best time of the year . Some of the plants were rather wilted . Never the less I purchased lost of plants . I will say the pansies are looking great in my hanging baskets .it paid to take a chance on them .assistants were very friendly and helpful . Hope to go again soon .

September 22, 2023
Rated 5 out of 5 stars

Great selection of plants

Great selection of very healthy plants. The staff are always very helpful and knowledgeable. Great selection of fresh sandwiches and cakes in the cafe.

September 10, 2023

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