Dobbies Garden Centres - Marple Reviews 333

TrustScore 2 out of 5

2.0

Marple, Dooley Lane, SK6 7HE Otterspool, Cheshire, GB


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Rated 1 out of 5 stars

As a regular visitor to Dobbies until December last year I was shocked to read the reviews about the food there. That was until yesterday. Hubby and I visited gor breakfast, arrived before 10.30am... See more

Rated 1 out of 5 stars

Dobbies Marple .. Mother’s Day … basic breakfast .. what a rubbish experience! Poor service No cutlery Lack of choice / sold out Cobwebs above eating area Average food / fairly cold This... See more

Rated 5 out of 5 stars

My first visit to Dobbies Marple was very positive. A wonderful selection of house plants, the best Ive seen. Particularly impressed by the size of the outdoor plant section, so much choice and everyt... See more

Rated 5 out of 5 stars

garden centre has improved massively over last three years plant selection and healthiness now really good. Joining the club a real bonus having a cup if coffee after shopping makes it eirth the visit... See more


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Marple, Dooley Lane, SK6 7HE, Otterspool, Cheshire, United Kingdom

2.0

Poor

TrustScore 2 out of 5

333 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

What do you call a cafe/restaurant that…

What do you call a cafe/restaurant that constantly doesn't serve food...Dobbies. Don't know how this place stays open and can advertise as having a cafe, its off the beaten track so when you get there and expect to have some lunch and find out their not serving any food AGAIN its a trek to find somewhere else to eat. Save yourself disappointment and go somewhere else.

February 18, 2023
Unprompted review
Dobbies Garden Centres - Marple logo

Reply from Dobbies Garden Centres - Marple

HI Valerie, Thanks for leaving your feedback. I am sorry to hear of your frustration that there was no hot food being served in the Marple restaurant. I have passed your feedback to the relevant management team to highlight this issue and your disappointment. They will be able to look into this and make any possible changes for the future. Best wishes, Karen

Rated 5 out of 5 stars

Lots to choose from

Lots to choose from, children's goods, houseplants, outdoor plants, comfy tea room, everything labelled well. The staff were helpful

February 14, 2023
Rated 2 out of 5 stars

Cobwebs over cafe

Have emailed Dobbies Head Office twice last year regarding cobwebs hanging from ceiling over food serving area and cafe. Nothing done. Food service area not fit for purpose for numbers of visitors. Feel sorry for staff who are always polite and work hard. Will not be renewing membership. The whole area needs thorough clean from top to bottom.

December 19, 2022
Unprompted review
Dobbies Garden Centres - Marple logo

Reply from Dobbies Garden Centres - Marple

Hi, Thank you for taking the time to leave your review. I am sorry to read that you are still unhappy with the cleanliness in your local restaurant. I have sent you a request for some more information, I will then be able to forward your feedback to the restaurant management team and also to our head office department to bring this issue to their attention. Best wishes, Karen

Rated 2 out of 5 stars

I feel Debbie's Marple should either…

I feel Debbie's Marple should either close the cafe or just call it a coffee shop! Second visit with no real food - not even sandwiches , it can't still be delivery problems . Very disappointed

November 24, 2022
Unprompted review
Dobbies Garden Centres - Marple logo

Reply from Dobbies Garden Centres - Marple

Hi, Thank you for taking the time to leave your review. I am sorry to hear that you are disappointed with your recent visit to your local restaurant. I have sent you a request for more information so I can forward your feedback and concerns to the relevant management team. Best wishes, Karen

Rated 1 out of 5 stars

Cafe

Cafe. Long queues . Waited 15 mins and when got to counter they had stopped doing meals. They seemed very understaffed

November 21, 2022
Unprompted review
Dobbies Garden Centres - Marple logo

Reply from Dobbies Garden Centres - Marple

Hi, Thank you for your review. I am sorry to hear that you were unhappy on your recent visit to your local restaurant. I have sent you a request for some more information so I can forward your feedback to the relevant management team for you. Best wishes, Karen

Rated 2 out of 5 stars

A poor child's lunch

The cafe told us they had stopped serving hot food, which was understandable, as they were busy, though not as busy as on a previous visit. However hot food included child's cold ham sandwiches to go with the lunchbox. We were told we could swap
a nutritious sandwich with one extra snack. Subsequently our child had a substandard meal for the few seconds it takes to slap some ham between some bread.

November 19, 2022
Unprompted review
Dobbies Garden Centres - Marple logo

Reply from Dobbies Garden Centres - Marple

Hi, thanks for leaving your review. I am sorry to hear of your disappointment on your recent visit to your local restaurant. I have sent you a request for some more information so I can forward your feedback to the relevant management team for you. Best wishes, Karen

Rated 2 out of 5 stars

Restaurant as ever very very slow …

Restaurant as ever very very slow being served not enough tables for two and this is the second time in a few weeks that we did not stay to eat/ drink and we went elsewhere.

November 8, 2022
Dobbies Garden Centres - Marple logo

Reply from Dobbies Garden Centres - Marple

Hi, Thanks for you review. I am sorry to hear that you were unhappy with your recent visit to your local restaurant. I have sent your feedback to the restaurant management team to bring this issue to their attention. They will be able to look into this and make any changes necessary for the future. Best wishes, Karen

Rated 5 out of 5 stars

Staff were very friendly

Staff were very friendly , polite and willing to help and explained any questions I asked it was a pleasure to be served.
The garden centre had an excellent display of healthy plants although the gift area was a little low in stock this could have been because of the Christmas displays which were being put out.

October 12, 2022
Rated 5 out of 5 stars

Excellent afternoon coffee meeting

The staff in the restaurant are extremely friendly and helpful and the restaurant has a lovely ambience and the tables were cleared and ready for customers.
We were excited to see there are now speciality drinks on offer and we sampled the honeycomb latte which was delicious and we had cream scones with our drinks and these were freshly baked and very tasty and were also, on a BOGOF offer after 2pm which was excellent value 😀We’ll definitely be returning soon!

September 30, 2022

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