Dobbies Garden Centres - Marple Reviews 333

TrustScore 2 out of 5

2.0

Marple, Dooley Lane, SK6 7HE Otterspool, Cheshire, GB


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Rated 1 out of 5 stars

As a regular visitor to Dobbies until December last year I was shocked to read the reviews about the food there. That was until yesterday. Hubby and I visited gor breakfast, arrived before 10.30am... See more

Rated 1 out of 5 stars

Dobbies Marple .. Mother’s Day … basic breakfast .. what a rubbish experience! Poor service No cutlery Lack of choice / sold out Cobwebs above eating area Average food / fairly cold This... See more

Rated 5 out of 5 stars

My first visit to Dobbies Marple was very positive. A wonderful selection of house plants, the best Ive seen. Particularly impressed by the size of the outdoor plant section, so much choice and everyt... See more

Rated 5 out of 5 stars

garden centre has improved massively over last three years plant selection and healthiness now really good. Joining the club a real bonus having a cup if coffee after shopping makes it eirth the visit... See more


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Marple, Dooley Lane, SK6 7HE, Otterspool, Cheshire, United Kingdom

2.0

Poor

TrustScore 2 out of 5

333 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

The item we wished to buy wasn’t…

The item we wished to buy wasn’t priced. ( A large and heavy plant pot) Consequently the poor young till girl who only looked about 16 had to carry it off round the garden centre to try to find the price which took her about 10 to 15 minutes as being the last but one she couldn’t find it. She then had to bring the last one which we didn’t want due to damage to obtain the bar code. Would have been so much easier if everything was priced from the start.

September 18, 2022
Rated 5 out of 5 stars

Friendly helpful service

I was looking for landscaping bark and was advised that some damaged bags had been reduced, if I wasn’t averse to damaged bags it would save me money.
Friendly, helpful honest help, so refreshing. Thank you

September 20, 2022
Rated 5 out of 5 stars

Very helpful assistant

September 10, 2022
Dobbies Garden Centres - Marple logo

Reply from Dobbies Garden Centres - Marple

Hi, thank you for your lovely review. We look forward to seeing you again soon. Thanks - Lucy

Rated 5 out of 5 stars

My friend and I visit a couple of times…

My friend and I visit a couple of times a month for coffee and breakfast. Staff always pleasant and helpful. Food is good and we love our free coffees. Have bought garden furniture and gifts and cards and are pleased with quality and price

September 6, 2022
Dobbies Garden Centres - Marple logo

Reply from Dobbies Garden Centres - Marple

Hi, thank you for your review. I am so glad you enjoyed your shopping experience in store. We look forward to seeing you again soon. Thanks – Lucy

Rated 5 out of 5 stars

Friendly Staff

The staff always have a smile and are really helpful

August 20, 2022
Dobbies Garden Centres - Marple logo

Reply from Dobbies Garden Centres - Marple

Hi, thank you for your review. We are so glad you had a great time visiting one of our stores. We look forward to seeing you again soon. Thanks - Rachel

Rated 5 out of 5 stars

Excellent service

Checkout operator went over and above to provide excellent service.

August 18, 2022
Dobbies Garden Centres - Marple logo

Reply from Dobbies Garden Centres - Marple

Hi, thank you for your review. We are so glad you had a great experience visiting one of our stores. We look forward to seeing you again soon. Thanks - Rachel

Rated 5 out of 5 stars

Enjoy visiting this garden centre even…

Enjoy visiting this garden centre even if just for ideas.
Staff helpful and friendly.

August 18, 2022
Dobbies Garden Centres - Marple logo

Reply from Dobbies Garden Centres - Marple

Hi, thank you for your review. We are so glad you had a great time visiting one of our stores. We look forward to seeing you again soon. Thanks - Rachel

Rated 4 out of 5 stars

Not as many choices in gift range!

Came in for plants to give as presents! But recent hot weather had destroyed so many & they looked parched! So I bought something else! It was hard as so many of your gift products have disappeared! Bit disappointed!

August 16, 2022
Rated 5 out of 5 stars

Helpful staff

I have bought plants many times from Dobbies in Marple and I am always accompanied by my husband in a wheelchair. My criticism is that there are no trolleys which attach to a wheelchair and it is impossible to steer a wheelchair and a trolley round. Having said that I usually dump a trolley somewhere, fill it with my purchases and have always found an obliging member of staff to take the trolley to the tills point while we go for a drink in the cafe.

August 9, 2022
Rated 3 out of 5 stars

Garden centre very good.

Garden centre very good.
Restaurant although been recently refurbished the chairs and setees are very grubby with food and drink stains.
The staff are ok but I think there needs to be a rethink on the type of seating or more robust cleaning.
Otherwise Dobbies is a very good garden centre.

August 4, 2022

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