Dobbies Garden Centres - Morpeth Reviews 537

TrustScore 4 out of 5

4.1

Heighley Gate, NE61 3DA Morpeth, GB


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Rated 1 out of 5 stars

Visited today to use the soft play snd restaurant as well as look around. Restaurant was really busy but also very messy, dirty tables floors and extremely dirty chairs,which completely put us o... See more

Rated 5 out of 5 stars

Lot of updating done since my last visit (1 year ago +) and looks like more to come. Fewer concessions at the moment but still ones I like to shop in - Cotton Traders, The Works, Pavers. Restaurant st... See more

Rated 3 out of 5 stars

I wanted to buy wild bird food as I was getting really low on supplies and the birds were feeding more than usual because of the cold weather. Unfortunately, when I got there, there was literally only... See more

Company replied

Rated 3 out of 5 stars

Very tired looking. Staff are hard to find for advice and some are more helpful than others. Toilets are a disgrace and only one disabled toilet on one side and I can’t get into the toilet at all... See more

Company replied


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Heighley Gate, NE61 3DA, Morpeth, United Kingdom

4.1

Great

TrustScore 4 out of 5

537 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Over charging at the restaurant

Over charging at the restaurant, which I can understand happening, but having to justify myself when staff wouldn’t listen.At my age a little respect would not have come in wrong

August 16, 2023
Dobbies Garden Centres - Morpeth logo

Reply from Dobbies Garden Centres - Morpeth

Hi Simon,
Thank you for leaving your review.
I am sorry to hear of the problems that you have experienced on your recent visit to the Morpeth restaurant.
I have passed this feedback to the relevant management team to bring this to their attention so that they can look into this issue.
Best wishes, Karen

Rated 5 out of 5 stars

Had fish and chips in the restaurant…

Had fish and chips in the restaurant and the staff were very friendly and efficient but then the rain began and it was panick stations in the clothes department,Staff were racing round looking for buckets or anything that would hold water.There were numerous leaks in the roof that one staff said it had just been repaired.!!!

August 14, 2023
Rated 5 out of 5 stars

Great place for gardeners and dog lovers

Love Dobbies morpeth. Really helpful staff and knowledgeable. The manager goes above and beyond in terms of customer service. Restaurant and cafe dog friendly. Great pet shop. We go at least twice a week, using our Dobbies card

August 6, 2023
Rated 5 out of 5 stars

Fab Garden centre and lovely staff

The staff were really friendly and helpful. Plants on offer were extensive and the majority of high quality. The gift shop was lovely and it was a great first visit. I signed up for the customer card to visit Dobbies store nearer to home.

July 18, 2023
Rated 3 out of 5 stars

Cold food

Very friendly staff in restaurant but the dobbies breakfast my husband and I had was only lukewarm which spoiled the experience.

June 13, 2023

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