Not very impressed with the Restaurant!! Poor food choices; Christmas dinner was relatively small, the potatoes were cooked from frozen, will not order again; only the fish and chips are alright. Sta... See more
Company replied
Location
Switch locationNewport Pagnel Road, NN4 6HP Wootton, Northamptonshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very good service even when the shop was very busy. The staff were friendly, cheery, helpful and genuine. We were buying a Christmas tree and have touched a whole forest of them, but they did not min... See more
This was probably the worst breakfast we have ever eaten. We sent it back once as it was luke warm, with hard fried eggs. Second attempt it was much hotter however one portion of baked beans tasted of... See more
Company replied
There are often problems in the cafe of no hot food as no chef available. Yesterday dish washer broken so no food again and coffee and cake served in paper cups and plates although afternoon tea custo... See more
Company details
Written by the company
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Contact info
Newport Pagnel Road, NN4 6HP, Wootton, Northamptonshire, United Kingdom
4.0
Great
471 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
There was a big queue for coffee and…
There was a big queue for coffee and food - unfortunately always a long queue. Would be nicer if you staffed the cafe better
November 5, 2023
Reply from Dobbies Garden Centres - Northampton
Hi Victoria,
Thanks for your review.
I'm sorry that there are long queues when you visit our Northampton restaurant.
I'll make sure your comments are shared with the management team so that they can put necessary changes in place.
Team Dobbies
Good service
October 23, 2023
Tea room outing
We had a pleasant visit with with 2 hot chocolates and cream scones. It set us up for a food shop.
October 28, 2023
Too long waiting to be served in the…
Too long waiting to be served in the restaurant and poor value for money
October 27, 2023
Reply from Dobbies Garden Centres - Northampton
Hi Rosemary,
Thanks for your review.
It's disappointing that there are queues at our Northampton restaurant as I appreciate that this would be frustrating.
All your comments have been shared with the team and hopefully going forward things will improve.
Thanks again
Team Dobbies
Dobbies is a fantastic store
Dobbies is a fantastic store. Everything is so well displayed. The stands are eye catching and colourful. There's room to move around without knocking into stands and people. The staff are the politest and helpful people I've ever come across. Items can be a little pricy but are of high quality. The restaurant sell fantastic food and drinks and again the staff are friendly and helpful. I just can't stay away.
October 22, 2023
Good quality winter bedding and shrubs
Good quality winter bedding and shrubs.
Also, a very good selection.
Till staff are always very friendly and accommodating.
October 22, 2023
This was probably the worst breakfast…
This was probably the worst breakfast we have ever eaten. We sent it back once as it was luke warm, with hard fried eggs. Second attempt it was much hotter however one portion of baked beans tasted of pineapple, cheap "chipolata" sausage, the black pudding was chewy and over cooked & hard bacon. Over priced and over cooked. Two stars only because as the young chap who served us was very apologetic and came to check how everything was. Otherwise it would have been one
October 14, 2023
Unprompted review
Reply from Dobbies Garden Centres - Northampton
Thank you for taking the time to get in touch, I'm really sorry to hear about your visit to our Northampton restaurant. I've passed your comments over to the store management team and asked them to review your feedback, thanks - Ahmed
Cheerful helpful staff
October 6, 2023
Great place for gardeners of all levels.
Clean store.
Friendly and helpful store.
Great range of bulbs to get my Spring Garden going.
Ooh, and a couple of bargains in the sale section.
September 24, 2023
The store is well stocked and well laid…
The store is well stocked and well laid out. Had a good cup of coffee in cafe
September 25, 2023
Enjoyed nice lunch in the restaurant.
September 20, 2023
staff pleasent.Suggest you notify…
staff pleasent.Suggest you notify customets to Renew membership..In these difficult times You must be more competitive.as pensioners are falling behind and watch their spending.
September 9, 2023
Reply from Dobbies Garden Centres - Northampton
Hi Allan,
Thank for your feedback, I have replied on another thread.
Thanks again,
Team Dobbies
Popped in lunch in restaurant for lunch in restaurant…
Popped in for lunch in restaurant jacket potato was lovely plenty of filling.and enjoyed looking around I'm so looking forward to the Christmas decorations coming soon.
September 17, 2023
Love our birds
Needed to replace our bird feeder saw a metal all three types of food feeder and fell in love with it. So pleased with it
September 17, 2023
Very disappointing, waste of money.
Tried for a snack breakfast today and was severely disappointed. A simple cup of tea was terrible. Milk was grey and semi transparent, I had to ask for a repeat, I don’t know what they were offering, possibly fully skimmed, which makes an awful cuppa. I had a bacon roll and couldn’t eat it. The bacon was cold, hard and looked as if it had been sitting around for at least three hours. What a waste of my money. I won’t do that again.
September 11, 2023
Unprompted review
Reply from Dobbies Garden Centres - Northampton
Thank you for taking the time to get in touch, I'm really sorry to hear about your visit to our Northampton restaurant. I've passed your comments over to the store management team and asked them to review your feedback, thanks - Ahmed
Very friendly and helpful staff
Very friendly and helpful staff. Love the restaurant which now has an area where dogs are accepted .
August 30, 2023
We went to the Restaurant
We went to the Restaurant, the staff were helpful and friendly.
August 27, 2023
Visited the pet shop excellent advice…
Visited the pet shop excellent advice as always! the staff are very knowledgeable
August 27, 2023
lady on till very helpful
August 23, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.