Not very impressed with the Restaurant!! Poor food choices; Christmas dinner was relatively small, the potatoes were cooked from frozen, will not order again; only the fish and chips are alright. Sta... See more
Company replied
Location
Switch locationNewport Pagnel Road, NN4 6HP Wootton, Northamptonshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very good service even when the shop was very busy. The staff were friendly, cheery, helpful and genuine. We were buying a Christmas tree and have touched a whole forest of them, but they did not min... See more
This was probably the worst breakfast we have ever eaten. We sent it back once as it was luke warm, with hard fried eggs. Second attempt it was much hotter however one portion of baked beans tasted of... See more
Company replied
There are often problems in the cafe of no hot food as no chef available. Yesterday dish washer broken so no food again and coffee and cake served in paper cups and plates although afternoon tea custo... See more
Company details
Written by the company
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Contact info
Newport Pagnel Road, NN4 6HP, Wootton, Northamptonshire, United Kingdom
4.0
Great
471 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly and informed staff
Friendly and informed staff. Great atmosphere and great variety of plants and garden accessories.
July 19, 2023
Plenty of variety and good value
July 24, 2023
Great service from ordering to…
Great service from ordering to delivery. The two gentlemen were gentle with the goods and put them were I wanted. Very polite and courteous.
July 17, 2023
Unprompted review
Nice gaden centre and good coffee
July 12, 2023
Excellent customer service!
When one of my two identical conical box trees started to die, Dobbies Northampton exchanged it for me, under their lifetime guarantee, very impressive especially for high value items. The staff in store were very friendly and helpful. I’m very grateful.
July 12, 2023
Lovely coffee in the cafe
Lovely coffee in the cafe purchased 2 beautiful plants but rain prevented us from enjoying the outside area.
July 12, 2023
Love dobbies and with the loyalty card…
Love dobbies and with the loyalty card at just £12.99 it’s great value
June 25, 2023
Found what I was looking for.
June 12, 2023
Great choice good prices
May 16, 2023
Brilliant staff and great store
We purchased garden table and 6 chairs and staff couldn’t do enough to make our shopping experience great. First class service all round. Waiting now for delivery and so far we have had several emails confirming date. Definitely recommend and will not hesitate to shop here again. Thank you for such great service.
May 11, 2023
Long wait to order, then told an hour for food. We left!!
Give this restaurant a very wide berth, clearly under-staffed and those in 'action' seemed slow beyond belief. Terribly disappointing, can't see us ever going back!
May 10, 2023
Unprompted review
Reply from Dobbies Garden Centres - Northampton
Hi Colin, thanks for taking the time to leave a review. I am so sorry to see that our Northampton store was not up to our usual high standard during your recent visit. Thanks - Lucy
Another disappointment at a Debbies restaurant
Having queued for at least 15 minutes to order our two meals of ham, fried eggs and chips I was pleasantly surprised how quickly they arrived at our table, only to find that both meals contained hardly warm congealed fried eggs and warm soggy chips.
I have noticed that since the restaurants have resumed after the Covid lockdown the standard and variety of the main lunchtime menus has diminished considerably.
May 4, 2023
Unprompted review
Reply from Dobbies Garden Centres - Northampton
Hi, thanks for taking the time to leave a review. I am so sorry to hear our Northampton store was not up to our usual high standards.
I do hope you were able to get this resolved when you raised this with a manager in the restaurant during your visit. I will also pass your feedback on to the regional manager so that they are aware of your disappointing experience, Thanks, Lucy
staff pleasant and helpful
March 29, 2023
Lovely cafe.
I was glad some smaller packs of compost were stocked as I find 50 litres hard to lift. On special offer too. Had a lovely coffee at their cafe which was busy for a Monday. The only drawback at the cafe is the noise level.
February 27, 2023
I Love going to Dobbies.
I Love going to Dobbies.
Its one of the best Garden centres, it is very well stocked with fresh well looked after plants, shrubs & trees. Garden furniture, kitchenware, restaurant but unfortunately the last few times i have been, there havent been any meals. Sainsburys is also instore. Plenty of space to move around, also parking spaces.
Wish there was one nearer to where i live.
February 14, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.