Dobbies Garden Centres - Northampton Reviews 471

TrustScore 4 out of 5

4.0

Newport Pagnel Road, NN4 6HP Wootton, Northamptonshire, GB


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Rated 3 out of 5 stars

Not very impressed with the Restaurant!! Poor food choices; Christmas dinner was relatively small, the potatoes were cooked from frozen, will not order again; only the fish and chips are alright. Sta... See more

Company replied

Rated 5 out of 5 stars

Very good service even when the shop was very busy. The staff were friendly, cheery, helpful and genuine. We were buying a Christmas tree and have touched a whole forest of them, but they did not min... See more

Rated 2 out of 5 stars

This was probably the worst breakfast we have ever eaten. We sent it back once as it was luke warm, with hard fried eggs. Second attempt it was much hotter however one portion of baked beans tasted of... See more

Company replied

Rated 3 out of 5 stars

There are often problems in the cafe of no hot food as no chef available. Yesterday dish washer broken so no food again and coffee and cake served in paper cups and plates although afternoon tea custo... See more


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Newport Pagnel Road, NN4 6HP, Wootton, Northamptonshire, United Kingdom

4.0

Great

TrustScore 4 out of 5

471 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Delightful day at Dobbies!

Found Dobbies most enjoyable. We visited the cafe, where I had a delicious toasted sandwich & latte. Very friendly staff.
I found some good plants in the sale selection, and the displays were most inspirational....
good selection of items in the food hall too.
Whist at Dobbies I also renewed my Club Plus Card!

July 25, 2022
Rated 5 out of 5 stars

We purchased a lemon tree

We purchased a lemon tree, one of the Gardening Assistants was particularly helpful and gave us lots of very useful guidance on looking after the tree which was great.

July 25, 2022
Rated 5 out of 5 stars

My mother and I had a wonderful time at…

My mother and I had a wonderful time at Dobbies in wootton ,the colleague who served us called Peter was extremely helpful and informative,he helped us to apply for a Dobbies card and we had a free coffee in the lovely restaurant 🌻🐝🌻🐝🌻🐝

July 25, 2022
Rated 3 out of 5 stars

Needs Lots of Improvements

I have visited this Dobbies, several times since it became Dobbies from Wyevale. My friend and I have complained several times about the disgusting, dirty, broken toilet seats and dryers of the ladies toilets. They smell and look filthy all the time

Since Dobbies took over and kicked Costa out, the restaurant has been a nightmare. Where I visited twice a week for months, I no longer go there. They have had no chefs, no food and some of the staff need to learn some manners and customer care skills! Totally understaffed too.

Some good shops have also been removed, which also brought customers in. Not impressed, still very expensive too.

July 23, 2022
Rated 3 out of 5 stars

I recently visited the store to buy compost

I recently visited the store to buy some compost. The store is nicely laid out As there was only one till in operation I had to wait sometime to be served. It was assumed that I could serve myself with the product . It would have been good if the staff member had enquired as to whether I needed assistance in loading my purchase in to the car. There seemed to be a shortage of staff.

July 22, 2022
Rated 3 out of 5 stars

Food wasn't that great

Food wasn't that great, took ages to arrive, not enough staff. Had the chick pea veg thing, was so dry like corn hox. Bit disappointed to be honest, normally it's a lot better when Julie is there.

July 18, 2022
Rated 5 out of 5 stars

Brilliant service! Staff so helpful.

I found a bistro set and asked if a member of staff could help me. Straight away a lovely lady came with a trolley, took it to the tills then out to the car as my husband had gone to collect the car and park it near the store entrance. She even put it into the boot. Brilliant service and such friendly staff.

July 8, 2022
Rated 2 out of 5 stars

Takes for ever for drinks to come

Cafe has started to take drinks order at the till then bring it out to you eventually instead of making it there and then for you to take to your table as before. Took 20 mins for drink to arrive instead of using staff to take drinks to a table you should go back to having both tills open and doing drinks as they are paid for will be much quicker and use less staff!!

July 5, 2022
Dobbies Garden Centres - Northampton logo

Reply from Dobbies Garden Centres - Northampton

Hi, thank you for taking the time out of your day to bring the issue from your recent visit to us. I have am sorry to hear that it took 20 minutes for your drink to be brought to your table. I have forwarded your feedback onto the restaurant management team to bring this issue to their attention. Best wishes, Karen

Rated 5 out of 5 stars

Surprise!

Went to buy a garden hose, without success, but walked round the store and was delighted with the variety of franchises available. Will definitely be visiting more often in future. Best surprise - Hotel Chocolat.

June 28, 2022
Rated 4 out of 5 stars

Lovely garden centre good and bad

Lovely garden centre which was struggling in the heat in the outside area, however we found a beautiful fuchsia hanging basket for a friend’s birthday.
Still think the inside areas are very expensive and certainly when considering childrens toys for example when you have children to buy for.

June 27, 2022

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