Dobbies Garden Centres - Perth Reviews 297

TrustScore 3 out of 5

2.8

Huntingtower Park, Crieff Road, PH1 3JJ Perth, GB


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Rated 2 out of 5 stars

Was at Dobbies world Perth for breakfast on 16th October, approximately 9.30am. We were a family of 10 spending £75/80 and though plenty food it was found to be luke warm. I did mention to server when... See more

Company replied

Rated 5 out of 5 stars

Good experience .Restaurant much better staffed .Everyone very friendly and helpful .Also decided at home I wanted 4 garden chairs and could not get them on line without buying a table , so sent messa... See more

Rated 1 out of 5 stars

Went to the centre in Perth, the cafe is in a disgusting state tables and floor strewn with detritus. Cutlery? Good luck the prices are insane the cakes are now bought in and £4 a slice of cake? Sandw... See more

Company replied

Rated 1 out of 5 stars

On purchasing a pressure sprayer I discovered on reaching home the nozzle was missing. I returned this - a round journey of some 25 miles . I was given a refund but no compensation for the time and tr... See more


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Huntingtower Park, Crieff Road, PH1 3JJ, Perth, United Kingdom

2.8

Average

TrustScore 3 out of 5

297 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I visited the Perth store this morning…

I visited the Perth store this morning (29th June) and was very impressed. The garden manager was clearly very busy however he took the time to help, not only with his knowledge of the plants I was looking for but also took me to where they were. Then I met the store manager. Well, what a pleasant surprise! It's quite a novelty nowadays to find a store manager who is engaging, helpful and approachable and not sitting behind a desk all day! When I arrived at the check out as usual the man (couldn't see his name on the badge) was also very helpful pleasant. He checked all my vouchers and made sure my account was still active. My only comment would be, change the staff I.d on the receipt and put their name instead.

June 29, 2022
Unprompted review
Rated 2 out of 5 stars

Staff work very hard

Staff work very hard. Would give them five stars
Roses in terrible condition
Needed help to pull out an electric wheelchair from gravel
Disabled toilet way to small used baby changing room

June 23, 2022
Dobbies Garden Centres - Perth logo

Reply from Dobbies Garden Centres - Perth

Thanks for your review. I have passed your feedback to the Perth store to advise about the issues raised and highlight improvements which can be made to the store. Best wishes Ahmed.

Rated 4 out of 5 stars

It would be useful to have trolleys out…

It would be useful to have trolleys out by the plants area - I always go thinking I won’t get much then when I get there see so many things to buy but limited in what I can actually carry. Often the trolleys are so far away that customers just don’t bother going to get one.

June 16, 2022
Rated 5 out of 5 stars

Highly recommend

Friendly helpful staff, clean restaurant with fresh cake. Pleasant environment.
Good selection of plants in good condition.
Highly recommend

June 7, 2022
Rated 5 out of 5 stars

Staff who know what they are talking about!

In a large garden centre it can be quite daunting to locate specific plants. Thankfully staff have good product knowledge and can point you in the right direction and offer very helpful advice! Sadly not always the case elsewhere.

June 6, 2022
Rated 1 out of 5 stars

We came to choose garden furniture and…

We came to choose garden furniture and spent a long time deciding on the set to buy!
To find out at the till they were all out of stock with no help in how to order or to claim the 20% discount

May 31, 2022
Dobbies Garden Centres - Perth logo

Reply from Dobbies Garden Centres - Perth

Hi, I am sorry to hear this and that you could not purchase the set you were hoping to, we are awaiting stock of a lot of our sets that have sold out quicker than expected. Sorry for any inconvenience caused. Thanks-Liz

Rated 5 out of 5 stars

Friendly & helpful staff in all…

Friendly & helpful staff in all departments of Dobbies in Perth. All the food looks freshly made & tastes great. A huge selection of plants that will suit everyone's needs.

May 29, 2022

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