Was at Dobbies world Perth for breakfast on 16th October, approximately 9.30am. We were a family of 10 spending £75/80 and though plenty food it was found to be luke warm. I did mention to server when... See more
Company replied
Huntingtower Park, Crieff Road, PH1 3JJ Perth, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Was at Dobbies world Perth for breakfast on 16th October, approximately 9.30am. We were a family of 10 spending £75/80 and though plenty food it was found to be luke warm. I did mention to server when... See more
Company replied
Good experience .Restaurant much better staffed .Everyone very friendly and helpful .Also decided at home I wanted 4 garden chairs and could not get them on line without buying a table , so sent messa... See more
Went to the centre in Perth, the cafe is in a disgusting state tables and floor strewn with detritus. Cutlery? Good luck the prices are insane the cakes are now bought in and £4 a slice of cake? Sandw... See more
Company replied
On purchasing a pressure sprayer I discovered on reaching home the nozzle was missing. I returned this - a round journey of some 25 miles . I was given a refund but no compensation for the time and tr... See more
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Huntingtower Park, Crieff Road, PH1 3JJ, Perth, United Kingdom
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
There was no one to help us lift compost onto barrow, another customer helped us
Visited the cafe . Panini and cakes were lovely, staff were very friendly and helpful and got 2 coffees free with my dobbie’s card. Very happy with our experience.
Nothing too bad but nothing very good either. Many plants blown over and totally dried out, most staff working indoors out of the wind while the outdoor plants were getting bashed. Most things quite expensive, not any good deals that I could find. Check-out staff helpful and cheery.
I had a Latte coffee which was not made the way I would expect it to be made, perhaps staff should have training on how to make a Latte.
Visited Stratford on Avon Dobbies @5pm Sat 21/05/22. Used cafe for coffee & cake at 5.10pm to be greeted with, 'is that takeaway when I responded 'no', I received 'oh we close in 20 minutes', hense I replied I'm taking coffee before finishing shopping with store closing at 6p'.
On having my cup cleared at 5.30 I received 'shop closes at 6 you know by same server, & I replied as before.
this experience left me feeling very much an inconvenience as a customer & Dobbies club card holder. I guess its OK to pay the membership but not to take the included drinks. Customer service 'nil'.
DOBBIES the favourite weekly treat for my daughter and I. We start with breakfast then tour the plants and discover all the new lines in every thing including accessories tools etc. we discover brand new plants which we buy.and fill our trolley. It is such a lovely adventure with so much to see and enjoy. The staff are really friendly and helpful and we go home looking forward to the next visit.
I received assistance with lifting a heavy bag of compost and guidance in the garden section. Both members of staff were polite and friendly.
Very helpful member of staff who was very friendly and had time to chat to us
Have had no problems with Dobbies we enjoy our club card and our cup of tea each month lots ofl lovely plants to pick from.a good meeting place to meet up with friends and good to get parked.
As Debbie’s members we visited the cafe in Perth today for our complimentary drinks. The coffees were awful. Initially my flat white coffee was very very milky and then changed to something that resembled a triple shot espresso under some froth. Tasted bitter so most left in the cup. Very disappointing and just glad that we didn’t actually pay for them today. It’s very much hit or miss and obviously dependant on which barista serves you.

Reply from Dobbies Garden Centres - Perth
Bought some weed killer, it was a bit expensive
I was in B&Q the following day and the same item was £5 cheaper.Not good Dobbies!!!
That was in the Perth Store.
Good selection of seasonal plants , staff very pleasant and helpful easy to access with good parking, will shop here again.
AS always, the staff were extremely helpful and pleasant.
The Garden centre was stocked extremely well with a great selection of plants.
Always end up buying more than anticipated.
It's always a pleasure visiting Dobbies, whether it be for a coffee or buying plants both outdoor or indoor. Staff are friendly and helpful and the produce is of good quality.
Keep up the good work Dobbies!
Love our local Dobbies store. We visit at least once a week for coffee, bird seed and garden products. The restaurant staff are so welcoming and helpful and remained so during all the covid restrictions. There is a good range of products in store although a little pricey.
Always love my visit here, buy something for the garden every week ...what has happened to the coffee! First no decaf, then this weak tasteless cup, asked and received a second shot but then it was just bitter grains. If this is the future sadly we will be going elsewhere for lunch on Fridays.
First class service. Helpful staff. Before shopping a visit to the Café was ok, however very little Gluten free choices. Not a big issue there is always chips available for my partner.
I'll visit again.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.