Dobbies Garden Centres - Stapleton Reviews 414

TrustScore 3.5 out of 5

3.7

Ashby Road, Stapleton, LE9 8JE Leicester, GB


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Rated 1 out of 5 stars

Visited the cafe today to use my birthday Dobbies offer for drink & cake. Dreadful experience all round. Queue in the cafe was unacceptable - only one serving area open despite there being numero... See more

Company replied

Rated 5 out of 5 stars

What an absolutely brilliant shop. Great garden centre for a start with a wide range of interesting plants, seeds and bulbs. But also hardware such as gravel and rocks. Inside lots of concession store... See more

Rated 3 out of 5 stars

Good range of products but a bit disorganised on our visit as just getting rid of all the Xmas displays.understsndable but products to do with gardening less available, probably due to the season .ov... See more

Company replied

Rated 5 out of 5 stars

We visit the garden centre regularly and have always been pleased with the products we buy and the excellent customer service we receive even though the store is always busy the staff are always poli... See more


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Ashby Road, Stapleton, LE9 8JE, Leicester, United Kingdom

3.7

Average

TrustScore 3.5 out of 5

414 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Ladies toilets

It is about time something was done about the ladies toilets. They were poor before Dobbies took over the business and remain in a poor state of repair, frequently cubicles out of order, hand driers not working and decoration. Needs a total refurbishment.

So sorry to have to say this as the rest of the store is excellent and warrants five stars if something is done about the toilets

June 11, 2022
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Reply from Dobbies Garden Centres - Stapleton

Thank you for taking the time to write a review and your star rating. I am sorry to hear that you are unhappy with the toilets in the Stapleton garden centre. I have passed these points raised to the garden centre for them to review. Best wishes, Karen

Rated 5 out of 5 stars

Very friendly

Booked Afternoon tea for a birthday. Though it was a little disjointed to find someone to help to begin with (it was really busy). We were looked after extremely well, the food was delicious and generous! We had to take some home! Would definitely recommend

June 11, 2022
Rated 3 out of 5 stars

Good plants but cafe as gone down hill

I do think as a garden centre the flowers etc are good but a bit on the expensive side but I guess you get what you pay for. The cafe as gone down hill since covid. I had fish & chips the fish was two thirds batter and most of the other stuff looked very dried up. We had a free desert as we are pension age that was nice but we had to bring it home as we could not eat it after the lunch. Before covid you did a pension deal and it was always lovely but I don’t think I will be eating there again.

June 1, 2022
Rated 4 out of 5 stars

Enjoyable visit

Visit was mainly to look at the aquatics which were very good and well presented. Overall the plants appeared healthy and well cared for. Not sure when taken over by Debbie’s but seems to have improved, particularly the restaurant.
The number of additional outlets added to the interest, and made the visit worthwhile.

May 31, 2022
Rated 1 out of 5 stars

Visited the cafe for Sunday lunch

Visited the cafe for Sunday lunch, probably the worst food I have ever had, the beef was stringy and tough and the whole of the food on the plate was almost cold, didn't have time to complain at the cafe as we needed to be somewhere else.I left my meal and ended up with a upset tummy. I will never have Dobbies food again

May 30, 2022
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Reply from Dobbies Garden Centres - Stapleton

Hi, I am sorry to hear this and for any inconvenience caused during your visit, I have passed this over to our management team and asked them to contact you to gather more information regarding your visit. Take care-Liz

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