Visited the Swindon branch. Had lunch in the cafe which was very good value - large portions and very tasty toasted sandwiches which came with a nice side salad. Staff were very efficient and friendl... See more
Location
Switch locationHyde Road, SN2 7SE Stratton St Margaret, Wiltshire, GB
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Took my granddaughter to see Santa with the elves yesterday What a fantastic experience, the elves were lovely and Santa was so friendly , they chatted and laughed , nothing was rushed We took a... See more
I appreciate it was busy but disgusting service at the Dobbies at Stratton Swindon. We were left 15 minutes waiting to be served people who came in after me got served before we did a female e... See more
Company replied
Service pretty slow, cannot understand why dogs are allowed in the restaurant. On Saturday a dog did a large poo right in the middle of the Swindon branch cafe. Disgusting for people eating and drin... See more
Company replied
Company details
Written by the company
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Contact info
Hyde Road, SN2 7SE, Stratton St Margaret, Wiltshire, United Kingdom
No history of asking for reviews
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Hasn’t replied to negative reviews
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Very nice and well organised store
Very nice and well organised store, fine collection of plants with an excellent Orchid display

Reply from Dobbies Garden Centres - Swindon
I had excellent service from all the…
I had excellent service from all the staff on my visit. In the garden centre staff was on hand to help me and offer advice on the plants I was purchasing - he couldn't have been more helpful.
The staff at the till were very friendly and extremely helpful as well

Reply from Dobbies Garden Centres - Swindon
Excellent service
Excellent service , changes to the store set up is such an improvement. My plants have always been in good health .
There is currently no where to purchase water / marginal plants at the store in Stratton.

Reply from Dobbies Garden Centres - Swindon
I recently had the unfortunate…
I recently had the unfortunate experience in visiting your Stratton branch. To quote " all fur coat and no knickers " . I wandered round the shop hoping to find staff to help. I eventually saw 3 chaps busy unloading compost. Wandered in the shop again ( perhaps thi is hide and seek ) still no one. Chap of compost of unloading, can you help, looking for ... another customer told me where it was. I asked about other products, staffing etc told we have a staff shortage. We don't have that, too early. I spent £65. but would have spent more of if I had received a modicum of service. I will try again even though I travel from the other side of Swindon, passing other centres. I would suggest that you get your at together, is the management scared of serving or helping in staff shortage times.
I will try again.

Reply from Dobbies Garden Centres - Swindon
I got exactly what I went for . . . . .
I visited wanting to buy two specific shrubs and managed to get both, so was very pleased. The garden centre was very clean and tidy, the plants all looked very healthy and the staff were happy to answer questions and point me in the right direction. Will definitely be visiting again.

Reply from Dobbies Garden Centres - Swindon
Usually totally happy with visit to…
Usually totally happy with visit to Dobbies. On this occasion I wanted to use a gift card to pay for purchase but assistant was unable to get card to scan. Love the store and merchandise.

Reply from Dobbies Garden Centres - Swindon
Love Dobbies
Lovely and relaxing. Love the variety of garden supplies and gifts for everyone. Enjoyed lunch in the restaurant.
Takeaway coffee ☕🐕
I use my £12 a year hot drinks to takeaway when walking my dog. 🐕☕ Your coffee is tasty and hot, perfect way to walk home 😆
We went to the restaurant first to have…
We went to the restaurant first to have coffee which are free with my dobbies gold card only to be asked for payment. As I have not used the monthly allowance much all year I was not amused I have complained to dobbies and have heard nothing so will not be visiting them again
Beautiful presentation
On entering this garden centre, it's beautifully presented. The staff are helpful and the selection of plants and other sections is plentiful and good. It's always a pleasure to visit.
A very good time walking around looking…
A very good time walking around looking at plants and tools preparing future jobs and a bonus of buying a lardy cake
We had to wait far too long for our…
We had to wait far too long for our food. And a customer came in well after us but got their food before us. Nothing wrong with the food when it eventually came. I forgot to use my Dobbies card. It would of helped if the young lady who served us ask if I had a card but she didn't! So I have lost out on my points!
We were able to get exactly what we…
We were able to get exactly what we wanted. The staff were really helpful, cheerful and friendly.
Plenty of choice and very friendly &…
Plenty of choice and very friendly & helpful staff.
The cafe is great. However, when busy, it can take some time to be seated and receive our orders. Again, staff very friendly
The lady on the shop floor was very…
The lady on the shop floor was very helpful and the lady on the tills.
We just went in the restaurant that day…
We just went in the restaurant that day and the food was very good. We do like the table service.
Excellent purchase
Super service
I went to meet a friend for breakfast and as always the staff are super friendly and the service great. We then looked around the main shop and it all felt warm and full of Christmas cheer. Shopping and a full tummy completed.Thank you Swindon
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