Dobbies Garden Centres - SwindonReviews 

210
TrustScore 3.5 out of 5

3.4

Hyde Road, SN2 7SE Stratton St Margaret, Wiltshire, GB


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Rated 5 out of 5 stars

Visited the Swindon branch. Had lunch in the cafe which was very good value - large portions and very tasty toasted sandwiches which came with a nice side salad. Staff were very efficient and friendl... See more

Rated 5 out of 5 stars

Took my granddaughter to see Santa with the elves yesterday What a fantastic experience, the elves were lovely and Santa was so friendly , they chatted and laughed , nothing was rushed We took a... See more

Rated 1 out of 5 stars

I appreciate it was busy but disgusting service at the Dobbies at Stratton Swindon. We were left 15 minutes waiting to be served people who came in after me got served before we did a female e... See more

Company replied

Rated 2 out of 5 stars

Service pretty slow, cannot understand why dogs are allowed in the restaurant. On Saturday a dog did a large poo right in the middle of the Swindon branch cafe. Disgusting for people eating and drin... See more

Company replied


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Hyde Road, SN2 7SE, Stratton St Margaret, Wiltshire, United Kingdom

3.4

Average

TrustScore 3.5 out of 5

210 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(210)

391 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff went the extra mile to help me.

I went to Dobbies in Swindon looking for a sun catcher. They had put them in the warehouse over Christmas because they had put the Christmas decorations out. I was surprised at this because they would make lovely Christmas present which is why I was buying one. The Lady I spoke to offered to get one from the warehouse over the weekend and let me know when it was in the shop.

December 6, 2021
Rated 5 out of 5 stars

This review will be completely…Just a different type of review

This review will be completely different to what you would expect as when I came on Nov 17th I never got to the pleasure of looking around as we were going in to eat in your restaurant I had an accident when I tripped on a childs high chair sticking out in the gangway and had a very heavy fall which ended up being a fractured hip,your staff with the first aider were excellent and looked after me so well until the ambulance arrived and I cannot speak highly enough about their care and service so I cannot thank your staff and company enough.Just to say that I am a 75 year old gent who will always be so grateful whenever I visit again. Thank You so much

December 4, 2021
Rated 5 out of 5 stars

Happy shopper

My eye was caught by a number of items which when located in the garden looked amazing - thank you!

November 16, 2021
Rated 5 out of 5 stars

Couldn't find a specific plant

Couldn't find a specific plant. Asked someone, who left what he was doing immediately and asked someone who knew. The answer was "Don't have it at present." That was fine (no one can carry everything) and it saved me a lot of looking - so I bought the rest of the things I wanted and went home.
Satisfied.

November 15, 2021
Rated 3 out of 5 stars

Unfortunately as last time our drinks…

Unfortunately as last time our drinks came out fine but we had to wait for our toasted fruit cake for 15 minutes, consequently our drinks got cold and the food came with no cutlery? I asked for cutlery but it never came so I masked up and got up and got it myself.
Seems the staff get easily side tracked.

November 14, 2021
Rated 5 out of 5 stars

First class service

First class service from all members of the team couldn't be more helpful thank you for making our time well spent Mr and Mrs Milburn

November 10, 2021
Rated 4 out of 5 stars

A friend and I went to the Dobbies…

A friend and I went to the Dobbies cafe. we were asked to wait at the entrance to be seated, and tables were all at a distance from each other. The staff were very friendly and took our order quickly. Food good quality as usual. We took a stroll round the indoor section of the centre to look at the Christmas decorations. All set out really nicely. In all a very enjoyable visit.

November 10, 2021
Rated 3 out of 5 stars

Underwhelming

The Swindon store is slightly disappointing, certainly in comparison to the Dobbies in/near Cirencester. Range of gardening related stock is limited but at the same time confused by a mish mash of other products, overpriced bland homewares, condiments and books. Personally we'd like to see more stuff outdoors as the end of the yard has been largely empty for some time, perhaps more in the way of hard landscaping, building materials and sheds. Inside, we'd definitely like to see better/more indoor plants as compared to some of the other independent stores and centres offering indoor plants (e.g. in Totnes and Bristol), the offering is pretty poor. We also wouldn't touch the cafe with a barge pole, it's like a restaurant in a nursing home. Not cool.

September 24, 2021

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