Dobbies Garden Centres - SwindonReviews 

210
TrustScore 3.5 out of 5

3.4

Hyde Road, SN2 7SE Stratton St Margaret, Wiltshire, GB


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Rated 5 out of 5 stars

Visited the Swindon branch. Had lunch in the cafe which was very good value - large portions and very tasty toasted sandwiches which came with a nice side salad. Staff were very efficient and friendl... See more

Rated 5 out of 5 stars

Took my granddaughter to see Santa with the elves yesterday What a fantastic experience, the elves were lovely and Santa was so friendly , they chatted and laughed , nothing was rushed We took a... See more

Rated 1 out of 5 stars

I appreciate it was busy but disgusting service at the Dobbies at Stratton Swindon. We were left 15 minutes waiting to be served people who came in after me got served before we did a female e... See more

Company replied

Rated 2 out of 5 stars

Service pretty slow, cannot understand why dogs are allowed in the restaurant. On Saturday a dog did a large poo right in the middle of the Swindon branch cafe. Disgusting for people eating and drin... See more

Company replied


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Hyde Road, SN2 7SE, Stratton St Margaret, Wiltshire, United Kingdom

3.4

Average

TrustScore 3.5 out of 5

210 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(210)

392 reviews in the last 12 months

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Rated 4 out of 5 stars

Bought a green lady concrete outdoor…

Bought a green lady concrete outdoor plant container, and a bee plant pot. Lovely quality and good value for money. Then visited the restaurant, quick
service good food, all in all good afternoon out. The staff very friendly in all
departments.

September 5, 2021
Rated 3 out of 5 stars

Disappointed

Disappointed. This is my second visit in 2 weeks with no floor staff to ask where to find a moss pole. A basic product not in store again. When I eventually found someone, I said I had phoned on several occasions to ask and no one picked up. The lady said "we are rarely in the office".

Have they not heard of call divert to a mobile to the duty manager?

Alas no moss pole and she said no idea when they will be coming in. Did not offer to take my details to let me know when they will be in.

I don't know but since the take over the store is not cohesive, and no floor staff on more than one occasion.

I phone another garden center who picked up promptly. The gentleman physically went to where they were and even told me the prices, the lengths and asked me if I needed anything else. They got the sale, with other products too and I will be travelling more to this garden centre.

August 27, 2021
Rated 4 out of 5 stars

Enjoyable time at Dobbies

Enjoyable time at Dobbies . Lots of flowers and plants to choose from. Good to have a membership card as we had a discount on some of the items purchased.
Staff were helpful .No waiting at the checkout.

July 23, 2021
Rated 5 out of 5 stars

Olympic July

I viewed many of the plants and bought some annuals. I also had a look at some smaller gifts but kept in mind what they
sold.
I then visited the food area which they share
with Sainsbury’s. I was quite impressed with
the selection of items.

July 23, 2021
Rated 3 out of 5 stars

I visited Dobbie’s recently to buy an…

I visited Dobbie’s recently to buy an arbour which I had seen at the centre recently. When I tried to purchase the item I was informed that they did not deliver and it could only be taken away. The item was large and heavy so this was not possible. I was told I could order it online, but the wooden arbour was not on the website. Consequently I bought elsewhere and would not consider buying large items from Dobbie’s again. Seems ridiculous not to offer delivery for large items.

July 23, 2021
Rated 3 out of 5 stars

Unfortunately since Dobbies have taken…

Unfortunately since Dobbies have taken over my local store the plants just don’t seem to be looked after so well and don’t last as long. Bought some plants a few weeks ago and we’re dying in a couple of days.
The selection is still good but just wish more care was taken.

July 10, 2021
Rated 5 out of 5 stars

Fabulous cafe

Visited the cafe in the Swindon branch, it was fabulous. Selection of food was great, and the staff were so friendly and efficient. It was also very Covid safe. Well done 👏

June 18, 2021
Rated 5 out of 5 stars

Well…..what can I say

Well…..what can I say? Dobbies Swindon you’re brilliant! Thank you for helping me with my garden storage box. Thank you to the young lady assistant who couldn’t do enough to help me with my purchase. Oh and Allen, who got my garden box to my car, & who assisted with my previous visit to the store as well, & who is a definite asset to Dobbies. Yeyhhhhh….well done Dobbies.

May 27, 2021
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