Dobbies Garden Centres - Telford Reviews 344

TrustScore 3.5 out of 5

3.3

Station Road, TF2 8JY Donnington, Shropshire, GB


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Rated 5 out of 5 stars

I called in at a dobbies on my way home from birmingham last week and decided to try the bargain priced pensioners special I had fish chips and peas and a superb lemon cake Oh my goodness!what a del... See more

Rated 3 out of 5 stars

Poor organisation at national level. The URL printed on the receipet opens Google saying this is incomplete URL, it may refer to Dobbies also shows Dobbies.com and Trustpilot so here we are. I rec... See more

Rated 2 out of 5 stars

The restaurant at Dobbies in Donnington telford used to be so good but it has gone downhill dramatically. The service is slow, food often limited and you get your food before the drinks. If only it... See more

Company replied

Rated 1 out of 5 stars

We went for dinner and my partner found a hair in his dinner and my mom had no cheese on her cheese and tomato pannini absolutely awful so we let them know and was offered a cake as a good will gestur... See more


Company details

  1. Garden Center

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Station Road, TF2 8JY, Donnington, Shropshire, United Kingdom

3.3

Average

TrustScore 3.5 out of 5

344 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Not great experience

We decide to try Dobbies for a full English breakfast today our coffee was served first as usual great Coffee
Followed by our breakfast’s quite a different story whilst the toast was served on hot plates the breakfast’s were served on vey cool plates as was the food along with overcooked eggs we mentioned this to one of the staff who was really helpful and returned our breakfast’s to the kitchen and not long after that we were served our replacement breakfast’s hot food on hot plates probably microwaved ? And the fried eggs were only just acceptable so we ate the food which was ok and left.This is not the first time we have had to complain about cold food at this restaurant .
The staff were really helpful and nothing was too much trouble.

July 29, 2023
Unprompted review
Dobbies Garden Centres - Telford logo

Reply from Dobbies Garden Centres - Telford

Hi Jeremy, Thanks for leaving your review.
I am sorry to hear of your disappointment on your recent visit to the Telford restaurant.
I have passed your feedback to the relevant management team to bring this issue to their attention.
If you wish to raise anything further, please contact us on customer.service@dobbies.com
Best wishes, Karen

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, quick delivery, kept well informed of date and time of delivery, friendly and helpful delivery team, excellent all round.

July 24, 2023

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