Dobies Reviews 

40,996
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,038 reviews, reviewers had a great experience with this company. Customers frequently commend the excellent service, highlighting the ease of ordering and prompt delivery. Many also appreciate the careful packaging, ensuring plants arrive well-protected and in good condition. Reviewers often find the plants healthy and of good quality, leading to overall satisfaction. Conversely, some customers experienced delivery delays, with packages arriving in poor condition, often due to courier handling. A few other people also felt plants arrived dry, damaged, or sickly, showing issues like broken stems or yellowing leaves. Additionally, some reviewers mentioned receiving incorrect items or plants not matching descriptions.

What people talk about most

Product

Customers had ambiguous experiences with product, with many expressing satisfaction with the quality, size,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising prompt and... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing satisfaction with the plants'... See more

Order

Users describe ambiguous interactions with order, with many customers reporting easy ordering processes and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and reliable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Only given 4 fist plant arrived well packed and in good condition. Second plant was supposed to be honeysuckle and a sunflower was sent. Plant was not in great condition and box bashed.Evri -usual poo... See more

Rated 4 out of 5 stars

Plants arrived promptly delivered and wonderfully packed, just a few flower heads were snapped off but they will grow again. I will be buying from Dobies again as i am overall really pleased with the... See more

Rated 4 out of 5 stars

Plants were small but in good condition. Free tower received as part of the order. It's a good size. Pleased over all, have used Dobies a few times over the years, plants are always packed well for pr... See more

Rated 3 out of 5 stars

Pricing is good. Communication is very poor. Quoted 24hr dispatch but took over 7 days to send. Package arrived in poor condition, via Evri, and plants were very difficult to get out of pots... See more


Company details

  1. Garden Center
  2. Flower Market
  3. Plant Nursery

About Dobies

Written by the company

Welcome to the official TrustPilot profile for Dobies

Thank you for sharing your feedback with us. Each review you share helps us understand what we’re doing right and where we can improve, helping us make the experience better for all our customers.

We are friends with, but not to be confused with Dobbies Garden Centre.

Our carefully selected range ensures that every gardener can find what they need to help their gardens thrive. From vegetable and herb seeds to fruit, flower plants and gardening equipment, we’ve got you covered.

Shop on our website today Our Latest Offers

 

Vegetable Seeds Vegetable Plants
Soft Fruit
Fruit Trees
Seed Potatoes Garlic Bulbs Onions & Shallots
Flower Plants Flower Seeds Flower Bulbs
Join Our Gardening Club

Contact info

3.8

Great

TrustScore 4 out of 5

41K reviews

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Asks customers to review

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3.8

All reviews

(40,996)

2,921 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Peony

This was a present for my sister. The plant arrived very well packaged, and very healthy. Would not hesitate to order from this company in the future.

June 29, 2026
Rated 5 out of 5 stars

Great Customer care

Having had MANY great plants from Dobies online, my last but one order had one plant looking near death. I sent a photo in at the time of receipt - and had a response in just over 2 hours telling me that they would replace it, so I really would recommend them to anyone - it's obvious they care about their customers! The quality and price of all the plants I've bar that 1 blip have been outstanding - thank you Dobies!

July 18, 2026
Rated 5 out of 5 stars

Excellent service

Plants arrrived in excellent condition. Very pleased with them. Delivered to the correct address first time for a change . Thank you

July 18, 2026
Rated 1 out of 5 stars

Incredi Peat free compost is the worst…

Incredi Peat free compost is the worst I have ever used.

It was like chewed up coconut matting and you cannot keep it moist. I realise its is very hot but I watered it every day. My wife bought some last year and it was far better

June 10, 2026
Unprompted review
Rated 4 out of 5 stars

Plants were small but in good…

Plants were small but in good condition. Free tower received as part of the order. It's a good size. Pleased over all, have used Dobies a few times over the years, plants are always packed well for protection so they are delivered undamaged. Good company. They have a good customer service if you need to telephone them.

July 16, 2026

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