Dobies Reviews 

40,991
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,038 reviews, reviewers had a great experience with this company. Customers frequently commend the excellent service, highlighting the ease of ordering and prompt delivery. Many also appreciate the careful packaging, ensuring plants arrive well-protected and in good condition. Reviewers often find the plants healthy and of good quality, leading to overall satisfaction. Conversely, some customers experienced delivery delays, with packages arriving in poor condition, often due to courier handling. A few other people also felt plants arrived dry, damaged, or sickly, showing issues like broken stems or yellowing leaves. Additionally, some reviewers mentioned receiving incorrect items or plants not matching descriptions.

What people talk about most

Product

Customers had ambiguous experiences with product, with many expressing satisfaction with the quality, size,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising prompt and... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing satisfaction with the plants'... See more

Order

Users describe ambiguous interactions with order, with many customers reporting easy ordering processes and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and reliable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Only given 4 fist plant arrived well packed and in good condition. Second plant was supposed to be honeysuckle and a sunflower was sent. Plant was not in great condition and box bashed.Evri -usual poo... See more

Rated 4 out of 5 stars

Plants arrived promptly delivered and wonderfully packed, just a few flower heads were snapped off but they will grow again. I will be buying from Dobies again as i am overall really pleased with the... See more

Rated 4 out of 5 stars

Plants were small but in good condition. Free tower received as part of the order. It's a good size. Pleased over all, have used Dobies a few times over the years, plants are always packed well for pr... See more

Rated 3 out of 5 stars

Pricing is good. Communication is very poor. Quoted 24hr dispatch but took over 7 days to send. Package arrived in poor condition, via Evri, and plants were very difficult to get out of pots... See more


Company details

  1. Garden Center
  2. Flower Market
  3. Plant Nursery

About Dobies

Written by the company

Welcome to the official TrustPilot profile for Dobies

Thank you for sharing your feedback with us. Each review you share helps us understand what we’re doing right and where we can improve, helping us make the experience better for all our customers.

We are friends with, but not to be confused with Dobbies Garden Centre.

Our carefully selected range ensures that every gardener can find what they need to help their gardens thrive. From vegetable and herb seeds to fruit, flower plants and gardening equipment, we’ve got you covered.

Shop on our website today Our Latest Offers

 

Vegetable Seeds Vegetable Plants
Soft Fruit
Fruit Trees
Seed Potatoes Garlic Bulbs Onions & Shallots
Flower Plants Flower Seeds Flower Bulbs
Join Our Gardening Club

Contact info

3.8

Great

TrustScore 4 out of 5

41K reviews

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Asks customers to review

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How this company uses Trustpilot

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3.8

All reviews

(40,991)

2,921 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service from Dobies

Good service from Dobies, as usual, but plants took a week to be delivered and were, therefore, dried out and crushed. Not sure they will survive. Why are so many carriers so unprofessional? Royal Mail is the only wholly reliable courier in these parts.

July 10, 2026
Rated 5 out of 5 stars

Great Value, caring company

Despite a particularly difficult delivery from their courier (England game and broken down truck) the plants arrived in good condition. A little damage to one plant but not significant.
Dobies were responsive to the issues and I’d recommend using them over others who are not.

July 12, 2026
Rated 1 out of 5 stars

Closed my account

I am so fed up with misleading delivery dates and quality of plants being sent out . Packaging not sufficient to cope with delays in postage services . I have closed my account.

July 6, 2026
Rated 1 out of 5 stars

Order delayed twice…

The items I ordered have been delayed twice and now its not appropriate to receive them so late hence one star. Would have been better to show items out of stock on website. Refund requested.

July 3, 2026
Rated 1 out of 5 stars

Took 5 days for seeds to arrive

Took 5 days for seeds to arrive. This was my very first order. phoned on 4th day incase lost as order said dispatched within 24 hrs. Customer service woman was rude and basically they will be there when there. Won't be ordering anything again

July 5, 2026

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