Dobies Reviews 

40,990
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 3,040 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent service received, noting helpful communication and efficient processes. Many people appreciate the good quality of products and the careful packaging, ensuring items arrive in good condition. Reviewers often highlight prompt delivery and good communication regarding orders. However, some customers also noted issues with product quality upon arrival, with plants often appearing damaged, dried out, or not as expected. A few other people also felt that delivery services sometimes caused delays or resulted in items arriving in poor condition, despite good packaging. Additionally, some reviewers experienced incorrect items being sent or seeds failing to germinate properly.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and condition. Many customers praise the healthy... See more

Delivery service

People report ambiguous experiences with delivery service, with many praising speedy and efficient delivery,... See more

Quality

Users describe ambiguous interactions with quality, with many customers praising the good condition, health,... See more

Order

Consumers find the ordering process to be ambiguous, with many praising the ease of ordering and quick... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent and reliable service... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Only given 4 fist plant arrived well packed and in good condition. Second plant was supposed to be honeysuckle and a sunflower was sent. Plant was not in great condition and box bashed.Evri -usual poo... See more

Rated 3 out of 5 stars

had 2 losses this year (so far) 1 house plant posted in jan, left in a freezing van overnight the plant lived but all the flowers dropped, why did you post then but not wait a few days?? 1 at the oth... See more

Rated 3 out of 5 stars

To be honest I was somewhat shocked by the flimsy state of the three grafted tomato plants...but as not used to grafted plants (Usually grow my own from seeds) maybe that is how they are...long and th... See more

Rated 5 out of 5 stars

I ordered 4 x 3L potted Dahlia plants. Unfortunately, they arrived in a dreadful condition, which I blame entirely on the shipping firm. Despite the box being marked as live plants and clearly labe... See more


Company details

  1. Garden Center
  2. Flower Market
  3. Plant Nursery

About Dobies

Written by the company

Welcome to the official TrustPilot profile for Dobies

Thank you for sharing your feedback with us. Each review you share helps us understand what we’re doing right and where we can improve, helping us make the experience better for all our customers.

We are friends with, but not to be confused with Dobbies Garden Centre.

Our carefully selected range ensures that every gardener can find what they need to help their gardens thrive. From vegetable and herb seeds to fruit, flower plants and gardening equipment, we’ve got you covered.

Shop on our website today Our Latest Offers

 

Vegetable Seeds Vegetable Plants
Soft Fruit
Fruit Trees
Seed Potatoes Garlic Bulbs Onions & Shallots
Flower Plants Flower Seeds Flower Bulbs
Join Our Gardening Club

Contact info

3.8

Great

TrustScore 4 out of 5

41K reviews

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Asks customers to review

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3.8

All reviews

(40,990)

2,918 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful Hanging Baskets

I bought several pre planted nurseryman's choice hanging baskets from Dobies which, as summer progresses, have turned in to the most beautiful hanging baskets I have ever seen. The price was fair, delivery punctual and the plants were very healthy. Well done Dobies

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

The plants I received were far larger…

The plants I received were far larger than I expected, and arrived in very good condition. Delivery was a day later than expected, (despatched on 7th but did not arrive until 9th) but that was of no fault of Dobies. I would certainly use again in the future.

July 6, 2026
Rated 1 out of 5 stars

I have not yet received my order which I placed on the 07/07/2027

I have not yet received my order. I had a message from Evri to say they would deliver between 8 and 9pm. yesterday 11/07/2026. But at 8:30 I received a message that they were unable to deliver and would let me know when they could deliver which would be on the next working day. I have not yet received my order 12/07/2026 and am very concerned as to the condition of the 5 plants I have ordered.

July 11, 2026
Rated 1 out of 5 stars

Not impressed ...

Ordered a plant 7 days ago and still waiting to be notified about when it will be dispatched and when I will receive it.
It's a gift for a friend, had I known it would take so long I wouldn't have ordered it.
Will not use this service again.

July 5, 2026
Rated 5 out of 5 stars

Wrong plants received.

Ordered 5 perennials, when they arrived two of them were wrong plants. Emailed Dobies, they replied swiftly & will be sending me correct plants, & couldn't apologise enough. Good customer service, well done!!

July 9, 2026

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