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Doble Motorcycles Reviews 

685
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 357 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and knowledgeable, making the buying process smooth and enjoyable. Many people highlight the excellent service, noting its efficiency, fair pricing, and the team's ability to sort out issues quickly. Reviewers frequently mention the quick delivery and well-packaged products, often arriving sooner than expected. The overall buying experience, including trade-in deals and product quality, is often described as great value. However, some customers experienced issues with product quality, such as flaking paint or rust on new items, and occasional problems with missing parts or incorrect assembly. A few other people also felt that the preparation for collection was not always on time, leading to delays, or that the sales team was not proactive in addressing concerns about vehicle performance.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Product

People report positive experiences with products, often praising the secure packaging and perfect condition... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent, first-class, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Price

Users describe positive interactions with price, often noting competitive and fair pricing for products and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Genuinely the best experience i have had haha. Ordered on Monday and received it on Wednesday! I bought the alpinestars smx6, however i would have liked if the box was packaged in an outer box for ext... See more

Company replied

Rated 5 out of 5 stars

Made contact by telephone due to being a long way from Doble, sales staff were very helpful and then placed the Honda accessory order online. This arrived very quickly and well packaged. Took about 15... See more

Company replied

Rated 5 out of 5 stars

I was lucky to find my ideal machine at Doble because the service was top notch, just a modest deposit for a fairly long period, they even arranged delivery for a fair price to arrive immediately af... See more

Company replied

Rated 5 out of 5 stars

I chose Doble Motorcycles primarily because the service is reasonably priced, deivered quickly and they use a reliable courier. I have used another similar Honda parts supplier but their courier left... See more

Company replied


Company details

  1. Honda Dealer
  2. Motorcycle Dealer
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Parts Store
  5. Motorcycle Shop
  6. Used Motorcycle Dealer

Written by the company

Doble Motorcycles is a family owned business and three time winners of Motorcycle News Dealer Of The Year award. We are constantly striving to exceed our customer's expectations and offer nationwide delivery of all our new and used motorcycles plus clothing, accessories and an aftersales service that is unparalleled. Home of dobledirect.co.uk, your online shop for motorcycle clothing and accessories. 2024 and 2025 Auto Trader Highly Rated Dealer for our customer service. 2023 and 2024 Honda supersport dealer of the year.


Contact info

4.8

Excellent

TrustScore 5 out of 5

685 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(685)

370 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Buying my bike

Great guys to deal with ,always kept me informed and when my bike was going to be delivered actually came earlier than originally arranged. Only down side if I'm being picky they could have cleaned bike properly. Looked like just been wiped over with a cloth. Would use them again .

March 9, 2026
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Reply from Doble Motorcycles

Thanks for the five-star review Carl, although I apologise for the bike not being as presentable as you would have liked. I hope that doesn't take the shine off things too much (pardon the pun) and you're enjoying it, if you need anything else then just let us know.

Rated 5 out of 5 stars

Good service but a bit busy when i…

Good service but a bit busy when i arrived to pick up new bike. Should probably have a queueing system rather than everybody trying to grab an assistant. Great price on p/x.
Seems a professional company

March 14, 2026
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Reply from Doble Motorcycles

Thanks for the five-star review and we appreciate your patience on the day. It was a very busy time with many customers collecting bikes plus walk-in enquiries and test rides and thanks for your understanding. We trust all is well with your new bike and if you need anything else then just let us know.

Rated 5 out of 5 stars

Honda hornet 1000

I’ve only ever bought my motorcycle from there. brilliant service and after Care is also amazing

March 14, 2026
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Reply from Doble Motorcycles

Thanks for the fantastic feedback Chris and we hope you're enjoying your new Hornet!

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I had a fantastic experience with Doble Motorcycles and I would highly recommend them to anyone looking to buy a motorcycle. The team was incredibly helpful, professional, and supportive from start to finish.

They helped me with the finance process and made everything clear and simple. I really appreciated how patient and friendly they were, answering all my questions and making sure everything was sorted properly.

Thanks to their great service, I was able to get my bike smoothly and start working right away. It’s rare to find such honest and helpful customer service these days.

A big thank you to the whole team at Doble Motorcycles for their support and excellent service!

March 13, 2026
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Reply from Doble Motorcycles

Thanks for taking the time to leave such a fantastic review! It's greatly appreciated and if we can help with anything else then just let us know.

Rated 5 out of 5 stars

What a great company to deal with

What a great company to deal with. Great deals and excellent service.

March 12, 2026
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Reply from Doble Motorcycles

Thanks very much John and if we can assist with anything else then please let us know.

Rated 5 out of 5 stars

Good communication throughout

Good communication throughout - very happy with my purchase, thank you.

March 11, 2026
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Reply from Doble Motorcycles

Thanks Steve. If there's anything else that we can help with then feel free to get in touch.

Rated 5 out of 5 stars

Nice and easy purchase

Nice and easy purchase. There was a slight delay as the item wasn't in stock but Beth kept me informed and it arrived as and when they advised.

March 6, 2026
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Reply from Doble Motorcycles

Thanks for the great review Leigh and for your patience as we dealt with your order. If there is anything more that you need then you know where to find us!

Rated 5 out of 5 stars

Love dobles!

Beth and Nick at dobles coulsdon were very helpful and always friendly :)

March 6, 2026
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Reply from Doble Motorcycles

Thanks for the great feedback and I'll make sure it's passed on to Beth and Nick.

Rated 5 out of 5 stars

Great People to do business with

Very knowledgable staff gave me the confidence to place an order without visiting the dealership.
Nothing was too much trouble and I was able to add extra's at a later date and before home delivery.

March 9, 2026
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Reply from Doble Motorcycles

Thanks David, it was a pleasure to help you out and if you need anything else then just let us know.

Rated 5 out of 5 stars

A quick process

A quick process, carried out professionally.
I would buy from here again.

March 10, 2026
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Reply from Doble Motorcycles

Thanks Michael and if you need anything else then just let us know.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, fantastic motorcycle prepared to a high standard. Thank you guys !!

March 11, 2026
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Reply from Doble Motorcycles

Thanks Tim and we hope you're enjoying your new bike.

Rated 5 out of 5 stars

Trials bike purchase

From start to finish doble were a pleasure to deal with, the bike arrived as stated and the day they booked, all in all a very happy customer

March 9, 2026
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Reply from Doble Motorcycles

Thanks Jason, if you need anything then just let us know.

Rated 5 out of 5 stars

Harley Davidson superlow

Jay at Dobles was absolutely brilliant, really made us feel welcome, offering coffee or tea. Showing us all kinds of different bikes, getting them out letting us sit on them, even finding the keys to start bikes up! Very helpful, 5 stars for us!!

March 10, 2026
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Reply from Doble Motorcycles

Thanks for the fantastic feedback and we hope you're enjoying the Harley 👍

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