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Doble Motorcycles Reviews 608

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 304 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and extensive knowledge, making the purchasing process and overall interactions very pleasant. The service, product quality, and delivery are frequently highlighted as excellent, with many appreciating the efficiency and fair pricing. However, some customers also noted issues with communication, feeling they had to chase for updates, and a few experienced problems with product quality upon delivery, such as missing parts or mechanical issues. A small number of people were dissatisfied with the attitude of some staff members during collection, and one customer received a product that did not meet their expectations regarding specifications.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Product

Consumers generally express satisfaction with the products offered, particularly motorcycles and scooters,... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed and... See more

Price

Customers consistently note positive experiences with price, often highlighting competitive pricing, good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The X-ADV is a very different machine to anything I’ve owned before so being able to test ride was extremely important. Ian was really easy to deal with I can’t remember the guys name that did the han... See more

Rated 5 out of 5 stars

I’ve had great experiences with Dobles Motorcycles. The staff are very helpful, especially Ian and Paul. I changed a bike there, bought a scooter for my son, and now I’ve purchased a new bike fitte... See more

Company replied

Rated 5 out of 5 stars

Approached Dobles for a test ride on a used ST1300 Pan. The day came and the Pan was ready with new tyres and all whistles working. After the ride, and not forgetting the amazing customer service, th... See more

Company replied

Rated 5 out of 5 stars

From start to finish when purchasing my CB125F Jae made the whole process very easy and relaxed. Even when I had to delay collection of my bike they were cool. Great customer service and friendly staf... See more

Company replied


Company details

  1. Honda Dealer
  2. Motorcycle Dealer
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Parts Store
  5. Motorcycle Shop
  6. Used Motorcycle Dealer

Written by the company

Doble Motorcycles is a family owned business and three time winners of Motorcycle News Dealer Of The Year award. We are constantly striving to exceed our customer's expectations and offer nationwide delivery of all our new and used motorcycles plus clothing, accessories and an aftersales service that is unparalleled. Home of dobledirect.co.uk, your online shop for motorcycle clothing and accessories. 2024 and 2025 Auto Trader Highly Rated Dealer for our customer service. 2023 and 2024 Honda supersport dealer of the year.


Contact info

4.8

Excellent

TrustScore 5 out of 5

608 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Quality, Range and Original

On time delivery, quality product, wide range of accessories and original Honda products!

March 28, 2026
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Reply from Doble Motorcycles

Thanks for the great review and please let us know if we can help with anything else.

Rated 5 out of 5 stars

Salesman Jay was a pleasure to deal…

Salesman Jay was a pleasure to deal with, as was Rob and Ian.
I wouldn’t hesitate to use them again.

April 1, 2026
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Reply from Doble Motorcycles

It's always a pleasure to help you out as well Karl and thanks for the five-star review.

Rated 5 out of 5 stars

Great Dealership

Dobles has two lovely showrooms with freindly helpful staff..
I had previously purchased an st 1300 pan , VFR 750 , Triumph speedmaster and CMX1100 over the years . Now recently dipping into maxi scooter with An ADV350..
Did this one online with Paul and the handover was with steve many thanks also to Rob in finance..
I would not hesitate in recommending Dobles to anyone in the market for a new or used motorcycle..
They also have an excellent service centre with honda service plans should you need..

March 27, 2026
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Reply from Doble Motorcycles

Thanks very much for taking the time to leave us such a fantastic review. If we can help with anything else in the future then just let us know.

Rated 5 out of 5 stars

Very helpful

Very helpful, make u feel at ease and all the forms are made simple so all done very quickly….

April 2, 2026
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Reply from Doble Motorcycles

Thanks for the great review Julian and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent service from Paul and Rob

Excellent service from Paul and Rob, as usual. Very good p/x for my old bike.
And allowed 1 hour test ride on new machine.

April 1, 2026
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Reply from Doble Motorcycles

Thanks David, it was a pleasure to assist you and if you need anything else then just let us know.

Rated 5 out of 5 stars

Hand over experience of a new motorcycle.

Doble are lucky to have very experienced and informative staff that have a wealth of knowledge on the Honda products on offer. All products on offer were explained thoroughly to me. Nothing was too much trouble for the staff to sort out either, I'd highly recommended them for your new bike experience, and presume the used bike experience would be good too.

March 31, 2026
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Reply from Doble Motorcycles

Thanks for amazing feedback Andrew and we hope you're enjoying your new bike.

Rated 5 out of 5 stars

Straight in and out

Quick and easy for a new bike.

April 4, 2026
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Reply from Doble Motorcycles

...exactly as it should be! Thanks for the business and the five-star review, if you need anything else then just let us know.

Rated 5 out of 5 stars

Did everything they said they would

Did everything they said they would . Polite , courteous and professional . Even get to talk to real people for that irreplaceable personal touch . Would recommend to anybody .

March 31, 2026
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Reply from Doble Motorcycles

That's very kind of you to say Paul, thanks very much! If you need anything else then just let us know.

Rated 4 out of 5 stars

Value

Bought a NC750DCT, great people to deal with, especially Paul, thanks mate

December 15, 2025
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Reply from Doble Motorcycles

Thanks Roger, it's a shame we weren't able to get all five stars from your but if there is anything that we can do to improve our service then please let us know.

Rated 5 out of 5 stars

First time visiting Doble motorcycles…

First time visiting Doble motorcycles very welcoming atmosphere Paul gave me a coffee after my journey gave me a little tour around the workshops which was good to meet the technicians and discuss what was going to be carried out on my bike everything was completed before delivery over all very pleased with the Experiance would like to thank Paul and his team for there time on the day very pleased thank you

March 14, 2026
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Reply from Doble Motorcycles

Thanks very much for the fantastic feedback and if we can help with anything else then just let us know.

Rated 5 out of 5 stars

Great trade in price

Great trade in price, no fuss transaction and really helpful staff

March 12, 2026
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Reply from Doble Motorcycles

Thanks Alan and we hope you're enjoying your new bike.

Rated 5 out of 5 stars

This company are amazing

This company are amazing
I bought a 2nd bike off them without viewing it in person just went with the pics and video walk around when it arrived I was happy. No more than happy very impressed with doble
Many thanks
Regards mark
Staffordshire

March 30, 2026
Unprompted review
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Reply from Doble Motorcycles

Thanks for your kind words Mark and congratulations on your new bike!

Rated 5 out of 5 stars

Excellent service & support from Nick!

Excellent support & service from Nick at Doble Motorcycles. We needed a specific size of joggers for our son and Nick checked stock & quickly despatched the clothing as required. Many thanks.

March 21, 2026
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Reply from Doble Motorcycles

Thanks very much and please let us know if we can assist with anything in the future.

Rated 5 out of 5 stars

Useful kit for the bike.

A good quality product,despatched quickly and informed of its due arrival day

March 25, 2026
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Reply from Doble Motorcycles

Thanks very much and hopefully we'll be able to assist again in the future.

Rated 5 out of 5 stars

Fantastic service.

Cheapest price that I found for my ADV350 Comfort Seat by 10%. Transaction was easy and delivery super fast. Great comms as well, I would highly recommend them 😊

March 24, 2026
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Reply from Doble Motorcycles

Thanks Andrew, if you need anyting else then just let us know.

Rated 5 out of 5 stars

Personal Experience

I have been a customer for over a decade and this is everything you need to know I guess.

Catch up on my service.

March 25, 2026
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Reply from Doble Motorcycles

Thanks for your continued support and custom, Slavimir. We look forward to seeing you again soon.

Rated 5 out of 5 stars

My second Motorcycle from Doble

My second Motorcycle from Doble. Can definitely recommend them. Many bikes on display. Great service. Friendly professional staff.

March 18, 2026
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Reply from Doble Motorcycles

Thanks Kieron. It was a pleasure to help you out again and if you need anything else then just let us know.

Rated 5 out of 5 stars

This is an amazing box and really easy…

This is an amazing box and really easy to fit, bad point is it needs niloc nuts to hold bracket onto the bike, I did 100 miles after fitting and I lost 3 nuts, had to go to Halfords and replace the nuts

March 14, 2026
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Reply from Doble Motorcycles

Sorry to hear that Deane but I'm glad it's all sorted. If there is anything else you need then just let us know.

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