Banner for Doble Motorcycles

Doble Motorcycles Reviews 609

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 307 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and easy to deal with, making the entire process pleasant. Many people highlight the excellent service, noting its efficiency, professionalism, and the ease of their overall experience, whether buying new or used products. Reviewers also appreciate the fair pricing, quick delivery, and the quality of the products, often receiving items faster than expected and in perfect condition. However, some customers also noted occasional issues with delivery, such as items being sent to the wrong address or bikes arriving with unexpected problems like a stuck throttle or leaking fork seals. A few other people also felt that the process could be slow, requiring them to chase for updates, and that some staff members exhibited poor attitudes during collection.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Product

Customers consistently note positive experiences with product, praising the wide selection of new and quality... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, efficient, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting rapid delivery times and... See more

Price

Reviewers mention positive feedback about price, with many finding competitive and great pricing for products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made contact by telephone due to being a long way from Doble, sales staff were very helpful and then placed the Honda accessory order online. This arrived very quickly and well packaged. Took about 15... See more

Rated 5 out of 5 stars

I’ve had great experiences with Dobles Motorcycles. The staff are very helpful, especially Ian and Paul. I changed a bike there, bought a scooter for my son, and now I’ve purchased a new bike fitte... See more

Company replied

Rated 5 out of 5 stars

The X-ADV is a very different machine to anything I’ve owned before so being able to test ride was extremely important. Ian was really easy to deal with I can’t remember the guys name that did the han... See more

Rated 5 out of 5 stars

Approached Dobles for a test ride on a used ST1300 Pan. The day came and the Pan was ready with new tyres and all whistles working. After the ride, and not forgetting the amazing customer service, th... See more

Company replied


Company details

  1. Honda Dealer
  2. Motorcycle Dealer
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Parts Store
  5. Motorcycle Shop
  6. Used Motorcycle Dealer

Written by the company

Doble Motorcycles is a family owned business and three time winners of Motorcycle News Dealer Of The Year award. We are constantly striving to exceed our customer's expectations and offer nationwide delivery of all our new and used motorcycles plus clothing, accessories and an aftersales service that is unparalleled. Home of dobledirect.co.uk, your online shop for motorcycle clothing and accessories. 2024 and 2025 Auto Trader Highly Rated Dealer for our customer service. 2023 and 2024 Honda supersport dealer of the year.


Contact info

4.8

Excellent

TrustScore 5 out of 5

609 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is an amazing box and really easy…

This is an amazing box and really easy to fit, bad point is it needs niloc nuts to hold bracket onto the bike, I did 100 miles after fitting and I lost 3 nuts, had to go to Halfords and replace the nuts

March 14, 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Sorry to hear that Deane but I'm glad it's all sorted. If there is anything else you need then just let us know.

Rated 5 out of 5 stars

Vision 110

Great experience at Doble Motorcycles. Ian was really helpful and easy to deal with, and made everything straightforward.

Also worth mentioning Nick in the clothing section—he helped me pick out a helmet and gave some solid, practical advice on staying safe on the road.

All in all, a really good, no-pressure experience. Would recommend.

March 21, 2026
Unprompted review
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks for the great review Dan. It was a pleasure to help you out and if you need anything else in the future then just let us know.

Rated 5 out of 5 stars

Good Professional service as usual…

Good Professional service as usual this is the 4 th bike i have had from them

March 19, 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks for the five-star review Adrian and all the bike orders over the years! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Dream Bike GL1800

From enquiry to delivery everything went smoothly and couldn’t ask for anymore.
I dealt with Paul Styles and Mikey Doble, top guys the both of them.
Doble Motorcycles, Coulsden I couldn’t recommend highly enough 5*
Thanks again Paul & Mikey

March 12, 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks very much for the fantastic feedback and we hope you're enjoying your new bike.

Rated 5 out of 5 stars

Honda Hornet 1000 Tank Bag

The Tank Bag was sent to me fast , well wrapped for transit.
It was all good and I would recommend Dobie Motorcycles unreservedly .

March 12, 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks for the positive feedback and if you need anything else then just let us know.

Rated 5 out of 5 stars

Buying my bike

Great guys to deal with ,always kept me informed and when my bike was going to be delivered actually came earlier than originally arranged. Only down side if I'm being picky they could have cleaned bike properly. Looked like just been wiped over with a cloth. Would use them again .

March 9, 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks for the five-star review Carl, although I apologise for the bike not being as presentable as you would have liked. I hope that doesn't take the shine off things too much (pardon the pun) and you're enjoying it, if you need anything else then just let us know.

Rated 5 out of 5 stars

Excellent customer service

They provide the very best customer service. Everyone I deal with at Doble Motorcycle is knowledgeable, professional and courteous.

March 16, 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

It's always a pleasure to help you out Neil and congratulations on the new bike. We look forward to catching up with you again soon.

Rated 5 out of 5 stars

Good service but a bit busy when i…

Good service but a bit busy when i arrived to pick up new bike. Should probably have a queueing system rather than everybody trying to grab an assistant. Great price on p/x.
Seems a professional company

March 14, 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks for the five-star review and we appreciate your patience on the day. It was a very busy time with many customers collecting bikes plus walk-in enquiries and test rides and thanks for your understanding. We trust all is well with your new bike and if you need anything else then just let us know.

Rated 5 out of 5 stars

Honda hornet 1000

I’ve only ever bought my motorcycle from there. brilliant service and after Care is also amazing

March 14, 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks for the fantastic feedback Chris and we hope you're enjoying your new Hornet!

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I had a fantastic experience with Doble Motorcycles and I would highly recommend them to anyone looking to buy a motorcycle. The team was incredibly helpful, professional, and supportive from start to finish.

They helped me with the finance process and made everything clear and simple. I really appreciated how patient and friendly they were, answering all my questions and making sure everything was sorted properly.

Thanks to their great service, I was able to get my bike smoothly and start working right away. It’s rare to find such honest and helpful customer service these days.

A big thank you to the whole team at Doble Motorcycles for their support and excellent service!

March 13, 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks for taking the time to leave such a fantastic review! It's greatly appreciated and if we can help with anything else then just let us know.

Rated 5 out of 5 stars

What a great company to deal with

What a great company to deal with. Great deals and excellent service.

March 12, 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks very much John and if we can assist with anything else then please let us know.

Rated 5 out of 5 stars

Good communication throughout

Good communication throughout - very happy with my purchase, thank you.

March 11, 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks Steve. If there's anything else that we can help with then feel free to get in touch.

Rated 5 out of 5 stars

Nice and easy purchase

Nice and easy purchase. There was a slight delay as the item wasn't in stock but Beth kept me informed and it arrived as and when they advised.

March 6, 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks for the great review Leigh and for your patience as we dealt with your order. If there is anything more that you need then you know where to find us!

Rated 5 out of 5 stars

Love dobles!

Beth and Nick at dobles coulsdon were very helpful and always friendly :)

March 6, 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks for the great feedback and I'll make sure it's passed on to Beth and Nick.

Rated 5 out of 5 stars

Great People to do business with

Very knowledgable staff gave me the confidence to place an order without visiting the dealership.
Nothing was too much trouble and I was able to add extra's at a later date and before home delivery.

March 9, 2026
Doble Motorcycles logo

Reply from Doble Motorcycles

Thanks David, it was a pleasure to help you out and if you need anything else then just let us know.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look