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Doble Motorcycles Reviews 609

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 307 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, knowledgeable, and easy to deal with, making the entire process pleasant. Many people highlight the excellent service, noting its efficiency, professionalism, and the ease of their overall experience, whether buying new or used products. Reviewers also appreciate the fair pricing, quick delivery, and the quality of the products, often receiving items faster than expected and in perfect condition. However, some customers also noted occasional issues with delivery, such as items being sent to the wrong address or bikes arriving with unexpected problems like a stuck throttle or leaking fork seals. A few other people also felt that the process could be slow, requiring them to chase for updates, and that some staff members exhibited poor attitudes during collection.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Product

Customers consistently note positive experiences with product, praising the wide selection of new and quality... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent, efficient, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting rapid delivery times and... See more

Price

Reviewers mention positive feedback about price, with many finding competitive and great pricing for products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Made contact by telephone due to being a long way from Doble, sales staff were very helpful and then placed the Honda accessory order online. This arrived very quickly and well packaged. Took about 15... See more

Rated 5 out of 5 stars

I’ve had great experiences with Dobles Motorcycles. The staff are very helpful, especially Ian and Paul. I changed a bike there, bought a scooter for my son, and now I’ve purchased a new bike fitte... See more

Company replied

Rated 5 out of 5 stars

The X-ADV is a very different machine to anything I’ve owned before so being able to test ride was extremely important. Ian was really easy to deal with I can’t remember the guys name that did the han... See more

Rated 5 out of 5 stars

Approached Dobles for a test ride on a used ST1300 Pan. The day came and the Pan was ready with new tyres and all whistles working. After the ride, and not forgetting the amazing customer service, th... See more

Company replied


Company details

  1. Honda Dealer
  2. Motorcycle Dealer
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Parts Store
  5. Motorcycle Shop
  6. Used Motorcycle Dealer

Written by the company

Doble Motorcycles is a family owned business and three time winners of Motorcycle News Dealer Of The Year award. We are constantly striving to exceed our customer's expectations and offer nationwide delivery of all our new and used motorcycles plus clothing, accessories and an aftersales service that is unparalleled. Home of dobledirect.co.uk, your online shop for motorcycle clothing and accessories. 2024 and 2025 Auto Trader Highly Rated Dealer for our customer service. 2023 and 2024 Honda supersport dealer of the year.


Contact info

4.8

Excellent

TrustScore 5 out of 5

609 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Had a great experience dealing with all…

Had a great experience dealing with all the staff due to a difficult situation. Thank you so much for all the help.

February 21, 2026
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Reply from Doble Motorcycles

I'm glad that we were able to resolves the issue for you Jose and if we help with anything else then feel free to get back in touch.

Rated 5 out of 5 stars

I purchased my bike from these amazing…

I purchased my bike from these amazing people in nov 2025 and saw that they had opened an on line business ,so decided I’d treat myself , my bag etc turned up quickly , thanks Dobles - again !

February 27, 2026
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Reply from Doble Motorcycles

It's great to see you come back to us Tim and we hope you're enjoying the bike. If you need anything else for it, or you want to treat yourself to a new helmet or some clothing then you know where we are! All the best.

Rated 5 out of 5 stars

Great service

Easy to order, delivered to shop and email sent. Collected, great service, thanks Dobles.

February 26, 2026
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Reply from Doble Motorcycles

Thanks Michael and if there if you need anyting else then you know where we are. All the best.

Rated 5 out of 5 stars

Professionalism made buying easy.

They had the specific bike and spec I was looking for. Helpfulness during my initial phone enquiry and once actually with them, made the 4.5 hour round trip worthwhile and I got the bike I was after. The toolkit was missing when the bike was delivered a week later but was sent out to me in the post after a phone call to them. Bike bought outright so no experience of finance etc. Contented customer. Shame I'm too far away to use them for aftercare.

February 2, 2026
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Reply from Doble Motorcycles

Thanks for taking the time to leave us such positive feedback Russ and we're delighted to hear that you are happy with everything. If there is anything else that you need then feel free to get back in touch.

Rated 5 out of 5 stars

They were very helpful when I went to…

They were very helpful when I went to only look at a motorcycle not pushy but helpful information. I arranged a test ride on one of the gold wings which went well. They gave me a fair price on my previous bike and delivered the gold wing to my house and picked up my bike in exchange all went well.many thanks Ian.

February 24, 2026
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Reply from Doble Motorcycles

Thanks for the great review Ian and congratulations on the Gold Wing! We hope you enjoy it and if you need us for anything else in the future then please let us know.

Rated 5 out of 5 stars

Awesome Service superb communication…

Awesome Service superb communication item arrived earlier than was predicted. Absolute top quality thank you.

February 21, 2026
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Reply from Doble Motorcycles

Thanks very much and if you need anything else then you know where to find us

Rated 5 out of 5 stars

Fantastic service

Ordered a jacket from Doble motorcycles. What fantastic service. Spoke to them to make sure the what I wanted to order was correct and 48hrs later it was with me. Would highly recommend them.
Only thing I will say is the courier they used DPD can't read as they delivered it to the wrong address.

February 24, 2026
Unprompted review
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Reply from Doble Motorcycles

Thanks Robin, we appreciate the kind words. That's frustrating about DPD but hopefuly their driver will be a bit more attentive next time.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Very easy to deal with & would highly recommend. Nothing was a problem if I needed to change anything with the order or date of collection.

February 17, 2026
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Reply from Doble Motorcycles

Thanks very much for the great feedback Nick and if we can help with anything else then just let us know

Rated 5 out of 5 stars

I live 700 miles from Doble ...

I live 700 miles from Doble so I have never been there. I contacted them by email and got an amazingly quick response. They found me exactly the bike I wanted when a few others had failed. All the way through Paul responded to my emails quickly, always courteous, friendly, helpful and patient. And the bill was a little less than I expected!

January 30, 2026
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Reply from Doble Motorcycles

Thanks for the fantastic review Norman and we hope you enjoy your new bike!

Rated 5 out of 5 stars

I’ve had great experiences with Dobles…

I’ve had great experiences with Dobles Motorcycles.
The staff are very helpful, especially Ian and Paul. I changed a bike there, bought a scooter for my son, and now I’ve purchased a new bike fitted with many accessories.
Their service department is also very good. I was provided with a courtesy bike while mine was being serviced, which made everything much easier.
I highly recommend them.

February 21, 2026
Unprompted review
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Reply from Doble Motorcycles

Thanks for taking the time to leave us such amazing feedback and it was a pleasure to help you out again. Enjoy the new bike and we'll hopefuly catch up again soon.

Rated 5 out of 5 stars

Amazing Experience

Approached Dobles for a test ride on a used ST1300 Pan. The day came and the Pan was ready with new tyres and all whistles working. After the ride, and not forgetting the amazing customer service, the Pan had a new owner. But, the amazing service didn't stop there!! New fork seals, battery, screen, full service and health check were completed and at no extra charge.
I would 100% recommend this motorcycle dealer to anyone, buying new or used purchases, as their service is truly what every dealer should aspire to

February 14, 2026
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Reply from Doble Motorcycles

Thanks very much for your kind words Howard and for taking the time to leave us such a fantastic review. It was a pleasure to help you out and we trust the Pan will serve you well, if you need anything else in the future then please let us know.

Rated 5 out of 5 stars

Very much helpful staff

Very much helpful staff. Specially Mr. Stephen Jupp. I appreciate his services.

February 10, 2026
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Reply from Doble Motorcycles

Thanks Asim, I'll pass your feedback on to Steve and we hope you're enjoying your new bike.

Rated 5 out of 5 stars

Well done!

The courtesy of the staff was exceptional, excellent communication and best of all it was cheaper than anywhere else!

February 4, 2026
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Reply from Doble Motorcycles

Thanks for the great review and if we can help with anything else in the future then just let us know.

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