Docallboosters Reviews 60

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Con artists, don’t buy from them. I ordered nearly £400 worth of equipment which has never arrived after 6 months! They claim they are based in the UK, but basically they are a Chinese fir... See more

Rated 1 out of 5 stars

Order placed and paid for on 21st December. Order confirmation received same day. Order update on the 24th, delay in processing orders due to large demand. I emailed Sales and Info at docall, but ne... See more

Rated 1 out of 5 stars

scam ordered 11th December, recieved email there might be a delay, can't get through on phone, email I received from them Your message wasn't delivered. Despite repeated attempts to deliver your m... See more

Rated 5 out of 5 stars

We live in a rural area in an old country house with thick walls so getting phone signals have always been somewhat problematic until we found docall website and decided to move forward with their off... See more

Company replied

Company details

Written by the company

DoCall ceased its operations in January 2024. Here are the details: Financial partners are holding DoCall's funds. Consequently, the company was unable to cover its liabilities and failed to deliver products to customers, leading to the cessation of operations.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

60 reviews

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Rated 5 out of 5 stars

They have the best prices

They have the best prices for all sorts of boosters but I also chose this company because of their reputation. We had the option to get a refurbished one for a cheaper price but didn't want to take the risk and went with docall instead, which was the right choice.

July 7, 2023
Unprompted review
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Reply from Docallboosters

Hi Elliot, we are very happy to hear you are satisfied with your purchase!

Rated 5 out of 5 stars

Nice!

One of the many perks of this booster is that it's also fixing your internet connection speed if you are using 4G to access the web. Can definitely recommend this company!

July 6, 2023
Unprompted review
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Reply from Docallboosters

You are definetly right Cora, Our booster can not only fix the signal of GSM connections, but also internet speed.

Rated 4 out of 5 stars

It was relatively easy to install

It was relatively easy to install the device. Not that happy as I can't get full bars for whatever reason, but it did improve the signal.

July 13, 2023
Unprompted review
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Reply from Docallboosters

Hi Zarina, thank you for the feedback. You can contact our customer support team, for further assistance and our team will try to help you improve your signal as much as possible.

Rated 5 out of 5 stars

The booster is great

The booster is great and is working fine. It's quite easy to use even for me as I am not a technologically very advanced user so the instructions were clear and easy to follow.

July 11, 2023
Unprompted review
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Reply from Docallboosters

Hello Tina, our team is very happy to hear you are enjoying our product!

Rated 5 out of 5 stars

We live in a rural area

We live in a rural area in an old country house with thick walls so getting phone signals have always been somewhat problematic until we found docall website and decided to move forward with their offer. The device is working wonders! We have always max bars and the signal is great!

July 6, 2023
Unprompted review
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Reply from Docallboosters

Theodora, thanks for the feedback!!

Rated 5 out of 5 stars

It took a while

It took a while to receive my order but it has finally arrived and the device is working great! No more interrupted calls no matter where I am. The price is worth its quality and I am very happy.

July 5, 2023
Unprompted review
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Reply from Docallboosters

Alexa, we are sorry the shipping took a bit longer than expected. Due to high amount of orders sometimes our shipping can delay for 2-3 days from our standard shipping days!

Rated 1 out of 5 stars

Promised UK stock and 5-7 day delivery…

Promised UK stock and 5-7 day delivery for an urgent requirement, used delay tactics and then sent a shipping number for items from Hong Kong, these are also not UK legal it turns out despite being told otherwise. Arranged a chargeback via Credit Card company, do your research and speak to signalboosters.co.uk, very knowledgeable and actually do what they say, deliver a legal product that works in the timeframe given.

July 11, 2023
Rated 5 out of 5 stars

DocallBoosters devices radically change…

I recently purchased a booster device and am really pleased with the results. My mobile communication experience has completely changed. The device easily amplifies your signal for crystal-clear calls and a strong data connection. No more dropped calls or frustrating network issues. The best part is that it's incredibly easy to set up and use, even for a non-techie customers. No matter where you are, you can now enjoy conversations with loved ones and colleagues without hesitation. If you are tired of poor signal quality, boosters devices are highly recommended. It's a reliable and effective solution that improves connectivity and makes your life much easier. 👌

June 12, 2023
Unprompted review
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Reply from Docallboosters

We appreciate your spupport!

Rated 1 out of 5 stars

I will be avoiding this company like the plaque.

This is a subsidiary of Boosters Direct.com as their support emails come from support at boostersdirect.com.
I ordered, waited, and waited some more. I advised them that I wished to cancel the order as my customer was fed up with waiting. They acknowledged my email and decided to ship the product shortly after anyway, even after me advising them I would be refusing the package. Have a look at their parent company's reviews on trust pilot, search boostersdirect.
Products shipped from China via FedEx. They are also selective as to which emails their support team replies to. I would avoid them if I were you or pay on your credit card so you have some protection. The package will be refused and sent back all the way to China. What a waste of fuel and time.
UPDATE: Package refused and returned to China. No comms from company so charge back arranged with AMEX. Avoid.
“Company requested order number, if not provided review could be removed.” Order number is 10000002579.
UPDATE : Docallboosters trying to have this review removed stating not genuine review. Emailed all documents on to Trustpilot. Inc invoice and emails from Docallboosters. Please please please do your research on this company.
Review verified.

May 15, 2023
Rated 5 out of 5 stars

The signal in my house for the internet…

The signal in my house for the internet is shocking, I live in a 3 storey property. The internet router is in my living room on the middle floor and I struggle with connection on the top floor in the front room and the kitchen on ground floor, I ordered the in home booster to see if it would help and since setting it up and using it I have not had a single issue with my connection besides when the internet decides to go down completely! Well worth the money and the delivery was super quick too! Definitely recommend and would purchase again!

May 9, 2023
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Reply from Docallboosters

Hi Chantele, thank you for the feedback!!

Rated 5 out of 5 stars

My new flat and docallboosters device

I recently shifted to Grimsby and there was no signal at my flat. I had to use my mobile data and it was damaging my mobile health for hotspots.
I saw there ads on facebook and thought of giving it a try.
Now I am getting really 4 times higher speed. I will still say that they can make it bit cheaper but overall best experience

April 28, 2023
Unprompted review
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Reply from Docallboosters

Hello there Saif, Happy to hear, that our product has helped you so much!

Rated 5 out of 5 stars

Great 4g

Honestly, I couldn't be happier with this device. It's made such a massive difference in my life, and I don't know what I'd do without it. If you're struggling with poor signal strength like I was, I'd highly recommend giving this a try. You won't regret it!

May 6, 2023
Unprompted review
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Reply from Docallboosters

Aaron, we are delighted that your liekd our product! Hope it wills serve you well.

Rated 4 out of 5 stars

At first

At first, the booster only gave me a bit of a better signal, but I wasn’t too impressed. So, I got in touch with the DoCall Boosters customer support team and they helped me install it properly. And you know what? It took my signal from one measly bar to three bars in the house! I am very grateful for their support on the matter

April 28, 2023
Unprompted review
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Reply from Docallboosters

Hi Jay, Thanks for the feedback, We are very happy to have helped you better your signal!!

Rated 1 out of 5 stars

Non Ofcom Compliant Boosters

🚩I double checked with Ofcom and they stated all boosters on this site are non Ofcom compliant for use in the UK.
The equipment can be seized by Ofcom at any point and you could be fined. Only Nextivity boosters are allowed to operate licence free in the UK.

April 26, 2023
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Reply from Docallboosters

Dear Dom, I would like to inform you that all of our products meet the Ofcom’s License-exempt devices requirements. Moreover, the company you have mentioned in your review provides the products that are similar to ours, so based on your statement, both of our products are allowed to be used all over the UK. In addition to all of the mentioned above, you are not our customer, as you have not purchased anything from our website, therefore you have no reason to leave any negative reviews in our page.

Rated 1 out of 5 stars

Buyer beware. Extremely poor service and product

Ordered a mobile phone signal booster from what I though was a UK company. Product came direct from China not from the UK. Set it up and it didn't work. On contacting the company to return the product they said I had to ship it back to China at my own considerable expense. Once shipped I have had no response to my complaint or my emails chasing when my refund will be processed. They also removed their UK address from their website following my complaint and now show a US address instead.
If you want to avoid these problems order elsewhere. Would give them a zero if I could.

February 28, 2023
Unprompted review
Rated 5 out of 5 stars

Tri-Band booster is the best

I live in Manchester, and the interior phone signal is terrible. I discovered a company that may be able to address this problem. After deciding on the best product, I purchased a tri-band booster. Initially, it had very little effect on the signal. however, after some adjustments to the antenna, my door signal, which was initially 1-2 bars, increased to 5 full bars after. I am pleased with my purchase and would recommend it.

December 4, 2022
Unprompted review
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Reply from Docallboosters

Hello Farida, We are very glad that the product has worked for you. If you have any more questions regarding how to set up the booster for the best results you can contact our costumer care team that is available 24/7!

Rated 5 out of 5 stars

The product is mind blowing

The product is mind blowing! I've never had any idea that our house connection issue could be fixed this way! Their product is just one simple unit that gets a signal outside and boost inside. It's great!

January 29, 2023
Unprompted review
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Reply from Docallboosters

Hi A M, thank you for the feedback! We are very happy to hear that you enjoy your product!

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