Doctor Nyla Cosmetic Dermatologist Reviews 

562
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally knowledgeable, professional, and genuinely caring, making them feel welcome and comfortable from the start. Many people highlight the excellent service and quality of treatments, often leading to amazing and visible results that exceed expectations. The team is often described as supportive and honest, providing clear explanations and building confidence in the treatments. However, some people mentioned concerns regarding the user experience, citing instances of treatments not meeting expected standards or being performed by less experienced staff.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, knowledge, and... See more

Service

People report positive experiences with service, often highlighting the exceptional professionalism, caring,... See more

Product

Clients share positive opinions on product, with many reviewers reporting amazing and incredible results that... See more

Quality

Reviewers highlight positive aspects of quality, with many appreciating the impressive and natural-looking... See more

User experience

Users describe ambiguous interactions with the user experience, with some customers expressing delight and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been having my Botox for years, came to Medispa in Cheshire as I was recommended by a friend. Dr kamran was very precise in my consultation and then Nurse Antonia who did my Botox treatment... See more

Company replied

Rated 5 out of 5 stars

Dr Nyla’s Medispa is amazing from the moment you arrive you are made to feel welcome and comfortable. The staff are exceptionally knowledgeable about all the products and treatments they offer. I’ve... See more

Company replied

Rated 5 out of 5 stars

I honestly can’t thank The Medispa Group enough, they’ve completely changed my life! From the moment I walked through the door, the team made me feel comfortable, cared for, and truly listened to.... See more

Company replied

Rated 5 out of 5 stars

Attended as moral support for a friend. Dr Nyla is simply beautiful inside out. She was able to advise on treatments for my friends concerns, but was also not afraid to reframe negative body image bel... See more

Company replied


Company details


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4.4

Excellent

TrustScore 4.5 out of 5

562 reviews

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4.4

All reviews

(562)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

Dr Nyla’s Medispa

Dr Nyla’s Medispa is amazing from the moment you arrive you are made to feel welcome and comfortable. The staff are exceptionally knowledgeable about all the products and treatments they offer.
I’ve just finished my course of Morpheus 8 with Anita and she has been great, reassuring throughout the course and advised me on other treatments and skin care. I can’t wait to see my final results in 12 weeks time!

January 9, 2026
Unprompted review
Doctor Nyla Cosmetic Dermatologist logo

Reply from Doctor Nyla Cosmetic Dermatologist

Thank you so much. Looking forward to seeing you in 12 weeks.

Rated 5 out of 5 stars

In this season of gratitude

In this season of gratitude, I wanted to reach out and thank the lovely Medispa skincare practitioner, Alesha, for my wonderful experiences at Dr Nyla’s fabulous London clinic. Alesha’s thoughtfulness, expertise, and good humour always put you at ease, while consistently upholding the clinic’s high clinical standards. I look forward to seeing you all in the New Year.

December 23, 2025
Unprompted review
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Reply from Doctor Nyla Cosmetic Dermatologist

Thank you for the lovely feedback

Rated 5 out of 5 stars

New customer to Medispa

I had an appointment at Medispa Castlerock house yesterday. The moment I walked in I was greeted by Justine who was very warm, professional and welcoming, who made me feel confident with the company straight away.
Then I proceeded to a consultation with Anita, again very warm, professional and welcoming. Anita spent some time going through some options with me and was very knowledgeable and honest which made me feel confident with going with her recommendations.
My experience of this company so far is that I have had a very positive experience and I am looking forward to my treatment.

November 24, 2025
Unprompted review
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Reply from Doctor Nyla Cosmetic Dermatologist

Looking forward to seeing your amazing results

Rated 5 out of 5 stars

Sania is so brilliant at what she does

Sania is so brilliant at what she does. She’s delightful too. The treatment was really relaxing and she talked me through each stage. I’ll be back in the new year, felling confident, thank you x

November 20, 2025
Unprompted review
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Reply from Doctor Nyla Cosmetic Dermatologist

We agree she is absolutely brilliant

Rated 5 out of 5 stars

Thank you Medispa & Sania

I have had a number of treatments at the Medispa Clinic, and I would highly recommend for not only the quality of the treatment, but for how wonderful Sania, my therapist has been. Sania has the perfect balance of professionalism and warmth 🙂

November 13, 2025
Unprompted review
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Reply from Doctor Nyla Cosmetic Dermatologist

We absolutely love her too

Rated 5 out of 5 stars

After giving a negative review…

After giving a negative review regarding my first visit , Dr nyla and the practice manager got in touch with me , very concerned about my exprience there. They were very kind and caring and apologetic . I was touched and impressed by their level of concern , that I have changed my mind into going back there in the future . Even though, I have not yet had any treatments done there , and my first negative review which I have deleted , was based on some of the staff 's attitude , not Dr Nyla , cos my first impression of Dr Nyla was that she was really nice and professional , for the level of thoughtfulness and concern that Dr Nyla and her managers showed me after that revieiw , I ' m changing my review to a 5 star. I think Dr Nyla really cares about her patients.

October 21, 2025
Unprompted review
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Reply from Doctor Nyla Cosmetic Dermatologist

Thank you so much, Emma for being so kind to update this. I really really want to say thank you from the bottom of my heart from the whole team.

You are right, sometimes we don’t get it perfect from the start and we are such a busy organisation that we can occasionally get it wrong but we want you to know that we care immensely. Patient feedback is everything to us.

All the best

Emma Redfern

Rated 5 out of 5 stars

I had such a wonderful experience at…

I had such a wonderful experience at the Medispa Clinic! From the moment I walked in, the staff made me feel completely comfortable and well cared for. The clinic itself is absolutely stunning — spotless, luxurious, and calming, which really put me at ease.

Dr. Nyla and her team are true professionals. They took the time to listen carefully to my concerns and gave me honest, expert advice about which treatments would give me the most natural results. I really appreciated how thorough the consultation was — nothing ever felt rushed or salesy.

The results have been incredible! My skin looks fresher and more radiant, and I’ve had so many compliments without anyone guessing I’ve had anything done. It’s clear that Dr. Nyla has an amazing eye for detail and genuinely cares about helping her clients feel their best.

I can’t recommend the Medispa Clinic highly enough — if you’re looking for a safe, professional, and luxurious place for aesthetic treatments, this is definitely the one!

October 1, 2025
Unprompted review
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Reply from Doctor Nyla Cosmetic Dermatologist

Thankyou so much

Rated 5 out of 5 stars

I had software done three months ago as…

I had software done three months ago as I just wanted something not obvious wanted it really subtle and I definitely don’t want fillers. I’ve come back from my review today and I have to say I look so much better just refreshed. I’m really happy with the service that they provided the Doctor Who saw me was really lovely and I loved Nurse Antonio she is excellent Really gave me good honest advice.

July 23, 2025
Unprompted review
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Reply from Doctor Nyla Cosmetic Dermatologist

Thanks so much

Rated 5 out of 5 stars

I honestly can’t thank The Medispa…

I honestly can’t thank The Medispa Group enough, they’ve completely changed my life! From the moment I walked through the door, the team made me feel comfortable, cared for, and truly listened to. Every treatment has been carried out with such professionalism and attention to detail, and the results speak for themselves.

I’ve now got my confidence back, something I never thought possible before coming here. The entire team is warm, supportive, and genuinely passionate about what they do. If you’re thinking about taking that step to feel better about yourself, I couldn’t recommend The Medispa Group more highly. They’re absolutely amazing! 💖

September 20, 2025
Unprompted review
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Reply from Doctor Nyla Cosmetic Dermatologist

Thankyou so much

Rated 5 out of 5 stars

Mayfair medispa

I first met the team at Mayfair Medispa around 18 months ago when one of my best friends recommended their services after she had ul therapy with them and had phenomenal results . I went along with an open mind however I knew that I wanted a medical team of doctors. This was really important to me as I am worried about some people who can look overly done to me. It was important that they look natural and understated just like I had a refreshed appearance. In March I turned 50 so it can be extremely daunting having treatments which may look drastically different to how I want to come across. I met Dr Dean who was a really lovely considerate doctor. He was very caring and explained carefully all of the choices that I had. I also had the opportunity to meet with Dr Nyla and she was very informative giving me lots of time to think and contemplate on the different types of treatment. She advised me not to rush because she knew that I was uncertain and instead told me to consider her options in return after a couple of weeks.

When I returned, I rebooked with Dr Dean who again reiterated the advice and then proceeded to perform a BBL laser treatment on me. The results have been phenomenal and I can really recommend this treatment and the doctor as well as the clinic to anyone who is 50+ and hesitant to pursue treatments, to try to improve your aesthetic appearance.

I would highly recommend this to everybody who wants to have a really brilliant experience with lots of explanation and people who are patient centric from the start of the experience to the treatment and the after-care which they provide!

June 20, 2025
Unprompted review
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Reply from Doctor Nyla Cosmetic Dermatologist

Thankyou for your amazing feedback

Rated 5 out of 5 stars

I have previously had Ultherapy

I have previously had Ultherapy, and I then decided to have ultracel on this occasion, as my friend also had this treatment and she noted that it was much more effective than her previous treatment. I spoke at length with the Doctor Who consulted with me, Dr Kamran and he was a very knowledgeable, young man. He filled me with hope that I could achieve an effective tightening and lifting in one or at the most two sessions.

I’ve now returned today for my follow up and I have to say that the results are just as he advised . I have now been recommend recommended a course of polynucleotides, which I will be starting with nurse Antonia next week.

I have consulted with nurse Antonia today and she advised me regarding the benefits of this treatment and has booked me in for next week when she has her next availability.

I will update you regarding my outcome once I’ve had this new treatment, but certainly on ultrasound. I can wholeheartedly say you made me feel years younger.

August 1, 2025
Unprompted review
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Reply from Doctor Nyla Cosmetic Dermatologist

Thankyou nurse Antonia will be delighted to receive this

Rated 5 out of 5 stars

I had the most amazing experience with…

I had the most amazing experience with Dr. Nyla and her team! From the moment I walked in, I felt completely welcomed and cared for. I recently had a SoftWave treatment, and I absolutely loved the results. My skin feels rejuvenated, smoother, and so refreshed — I can already see a real difference in tone and texture.
Dr. Nyla is so knowledgeable and reassuring, explaining everything clearly and making sure I was comfortable throughout. The whole process was relaxing, and I left feeling confident and glowing.
If you’re thinking about trying SoftWave or any skin rejuvenation treatment, I couldn’t recommend Dr. Nyla more highly. She truly delivers excellence with a personal touch

August 25, 2025
Unprompted review
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Reply from Doctor Nyla Cosmetic Dermatologist

Thanking you

Rated 5 out of 5 stars

Laser treatment - first class

I came in for laser treatment at Dr Nyla’s clinic. The service was exceptional and the treatment superbly delivered. Really appreciate the impressive results. Highly recommended.

April 3, 2025
Unprompted review
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Reply from Doctor Nyla Cosmetic Dermatologist

Thanks so very much for the lovely feedback. We very much appreciate it and we hope you get the best result with your Laser. Kind regards and we look forward to welcoming you back soon, Emma.

Rated 1 out of 5 stars

Beware of this company

I went for a consultation at this clinic I wanted a skin tightening treatment.
I was taken into a room by Dr Nyla, her female colleague, and a gentleman who, I learned, performed injectable procedures. When asked what I was looking for, I told her I wanted to look at skin-tightening treatments.
She then showed me lots of slides of different treatments shouting out the different prices as she showed me the slides I asked about a treatment called Soft-wave, for my face and she recommended cool sculpting for under my chin, she also said I could have another treatment that tightened the muscles under the skin for £4000 at a later date, I told her I would have to discuss this with my husband first because it was so expensive. I was told they could do the softwave & cool sculpting straight away. I was then taken to a treatment room while sitting on the bed I was given consent forms to sign, there was an urgency to act quickly and have numbing cream applied no time was given to read the consent forms.
The cream was applied and I then had some kind of clamp attached to my throat, it was the most uncomfortable feeling I have ever had & felt like I was choking, this lasted 30 minutes & I could not wait for it to finish, had the beautician not left the room I would have stopped the treatment. As I had already got the numbing cream on I went ahead with the Softwave which was also a very unpleasant experience in some parts of the face Both procedures are meant to be one-offs so when the girl said I could do with having another treatment under my chin I immediately refused saying it’s the most uncomfortable procedure I have ever had and would not do it again. By the time I went to the reception desk to pay, I felt quite traumatised. I was shocked when I was asked to pay £4000,700 & felt embarrassed to say anything as women were sitting in the reception area. At no time was I told one treatment was £4000 & the other was £700 & nothing was written down. As I said to her I would not have a treatment that costs £4000 without talking it over with my husband. I am writing this review to warn other women to be very careful when dealing with this company and I would advise you to have all costs written down and go home & research first. I have since found out my treatment would have cost me half at another clinic up the road.
And the treatment did not make any difference to my skin whatsoever.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Came in for a consultation and the…

Came in for a consultation and the ladies were amazing, I had Dr Nyla and Billie both really nice. Billie was very patient with me and reassured and answered all my questions.

September 12, 2025
Unprompted review
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Reply from Doctor Nyla Cosmetic Dermatologist

Thankyou for the lovely feedback and we look forward to welcoming you back

Rated 5 out of 5 stars

What an amazing clinic this is

What an amazing clinic this is. Absolutely faultless from consultation to end of treatment. Melissa was my therapist from start to finish and she was absolutely fabulous. What an asset she is. Thankyou . Antonia was really lovely and deserves a mention

September 4, 2025
Unprompted review
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Reply from Doctor Nyla Cosmetic Dermatologist

Thank you for this amazing feedback. We really appreciate you taking the time to do it. We agree both Melissa and Antonia are lovely very caring and a huge part of our team.

Rated 5 out of 5 stars

Emma at Liverpool was amazing at…

Emma at Liverpool was amazing at explaining everything and booking my appointments. 2nd appointment done today and can already see some results, can’t wait to see the end result.

September 4, 2025
Unprompted review
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Reply from Doctor Nyla Cosmetic Dermatologist

We agree Emma is simply the best!

Rated 5 out of 5 stars

Outstanding service.!!!

I recently had a facial at The Medispa Group with Emma, and I couldn’t be more impressed. Emma took her time throughout the treatment, explaining each step in detail. Her knowledge of facial anatomy was exceptional, which gave me great confidence in her expertise. The aftercare information she provided was clear, thorough, and incredibly helpful.

This was truly an outstanding service delivered by an exceptional therapist. I would highly recommend Emma and the entire team at The Medispa Group – their professionalism and quality of care are second to none.

August 22, 2025
Unprompted review
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Reply from Doctor Nyla Cosmetic Dermatologist

Thank you for this lovely feedback. It’s very much appreciated. Emma is an exceptional team player and has worked at the clinic for a very long time so she truly understands the treatment choices available to all of the patients.

Rated 5 out of 5 stars

A high end luxury clinic with results

I have had various skin tightening treatments and have seen a massive improvement. Friends have commented on how great my skin looks and have asked for the secret! All the girls at Medispa go out of their way to make you feel comfortable. I truly believe you get what you pay for and this is a high end clinic that delivers.

August 25, 2025
Unprompted review

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