Doctronic Reviews 655

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 655 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and ease of use, often highlighting the positive user experience. Many appreciate the caring and professional demeanor of the staff, noting the exceptional customer service. The artificial intelligence system is frequently mentioned as being thorough and helpful in diagnostics. However, some customers reported issues with prescription refills, particularly concerning gabapentin, and a few experienced difficulties with doctors not prescribing needed medications due to company policy. There were also isolated instances of long waiting times for doctor consultations after the AI interaction.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency and convenience. Many... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the ease of use and efficiency... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the doctors for being... See more

Customer service

People report positive experiences with customer service, highlighting helpful, professional, and reliable... See more

Artificial intelligence

Clients share positive opinions on artificial intelligence, praising its thoroughness and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very thorough online ai diagnostic system. Excellent visit with very good doctor. Unfortunately they could not help me even though I needed a simple antibiotic. But the doctor truly cared and explaine... See more

Company replied

Rated 5 out of 5 stars

This site is the best I've ever used. Same day appointments & accept almost every insurance including mine so when I needed medicine for my strep throat I got everything the same day. If they don't t... See more

Company replied

Rated 5 out of 5 stars

I didn't have to repeat or clarify any questions, and the answers I received were very clear. All questions I was asked were also clear , concise, and relevant. I was asked if I wanted further advice... See more

Company replied

Rated 5 out of 5 stars

After filing out the information and payment which is super reasonable, I had a Dr on screen and antibiotics called into my local pharmacy in less than 20min total. They also even take insurance but... See more

Company replied


Company details

  1. Pharmacy
  2. Doctor
  3. General Practitioner
  4. Health Consultant
  5. Local Medical Service

Written by the company

We’re the world’s #1 AI doctor. Our AI is free, anonymous, and available 24/7. And unlike most other AI chatbots out there, we train ours exclusively on peer-reviewed medical sources, so the info we provide is medical-grade and doctor-approved. Ask us anything related to your health, and we’ll give you answers you can trust. Need more? We’ve got you: take your AI summary and show it to your own health care provider, or book a $39 telehealth visit with one of ours.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

655 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very thourow

March 26, 2026
Unprompted review
Doctronic logo

Reply from Doctronic

We appreciate this, Tina. Providing thorough care is what we strive for. Thank you. 🥰

Rated 5 out of 5 stars

Awesome chat

Awesome chat. Will follow up with the recommendation.

March 26, 2026
Unprompted review
Doctronic logo

Reply from Doctronic

We appreciate this, Songia. Following up on the recommendation is a great next step. Thank you for trusting Doctronic. 💙

Rated 5 out of 5 stars

Quick and easy

The doctor was really nice and made everything quick and easy. I will definitely be using doctronic again. Thanks for your help

March 26, 2026
Unprompted review
Doctronic logo

Reply from Doctronic

Thank you, Sarah! A nice doctor and a quick, easy process is exactly what you deserve. We'll be here when you need us again, Sarah. 🥰

Rated 5 out of 5 stars

Doctronic is the way to go! It’s not a scam.

I had a great experience with Doctronic. The whole process was incredibly easy and fast. I didn’t have to sit in a waiting room or rearrange my whole day just to be seen. The physician actually listened to what I needed, and my inhaler prescription was sent in the very same day.

Even better, the visit only cost $40. Without insurance, my regular doctor usually charges around $150 for the same type of appointment. This saved me time and money.

The doctor I saw also set things up so he can be my primary care physician moving forward, which means I don’t have to jump through a bunch of hoops every month just to get what I need. Follow-up visits are cheaper too, which makes a huge difference.

March 26, 2026
Unprompted review
Doctronic logo

Reply from Doctronic

Wow! Thanks for sharing this, Patricia! We're so happy you found a physician who listens and that you're saving time and money. Having a primary care doctor you can count on makes all the difference. 😍

Rated 5 out of 5 stars

Very thorough

Very thorough! The detailed questions asked , and summarized to reconfirm was extremely helpful! Made me feel a lot better about the situation I'm having.I will definitely use this service/website again! I'll absolutely recommend DOCTRONIC CONSULT to my friends and family!

March 25, 2026
Unprompted review
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Reply from Doctronic

Thank you, Nicole! Feeling better about a difficult situation is exactly what we hope for. We're so glad the detailed questions helped. 🥰

Rated 5 out of 5 stars

You Have Given Me Direction to Seek Help!

I had no idea where to turn, what kind of doctor I need to see, what to tell the doctor, or what questions to ask. I see many doctors for various reasons and have put off seeing a doctor about this condition thinking it was just a one time occurrence and would probably never happen again. You have now enlightened me on what this could possibly be and helped me understand that I need to see a doctor about these symptoms. I am now encouraged. Thank you!

March 25, 2026
Unprompted review
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Reply from Doctronic

Lana, this is exactly why we exist. Not knowing where to turn or what to say is overwhelming. We're so glad Doctronic gave you the clarity and encouragement to take the next step. You've got this. 💙

Rated 5 out of 5 stars

Very easy

Very easy. Answer questions and done

March 23, 2026
Unprompted review
Doctronic logo

Reply from Doctronic

We appreciate this. A simple, straightforward process is what we aim for. Thank you, Kathy! 🤗

Rated 5 out of 5 stars

Quick

Quick, efficient and easy. Assuming the prescription is at the pharmacy I will be back!

March 23, 2026
Unprompted review
Doctronic logo

Reply from Doctronic

Thank you, Barbara! Doctronic sends prescriptions directly to your pharmacy so you can pick them up right away. Glad it worked for you. 🥰

Rated 5 out of 5 stars

Five Star by Far!

I gave Doctronic a five star because I felt comfortable the entire time, I did not feel rushed or misunderstood. Easy to understand and the AI assessing my symptoms was very understanding, thorough and answered all my questions. I feel very satisfied with the experience. I would definitely use it again in the future and tell all my friends and family about it also.

March 22, 2026
Unprompted review
Doctronic logo

Reply from Doctronic

Tricia, this is everything we hope for. Comfortable, not rushed, understood. Thank you for sharing, and for spreading the word to friends and family! 🤗

Rated 5 out of 5 stars

Doctronic is an amazing tool to use

Doctronic is an amazing tool to use! I used to be a paramedic and a nurse, this AI doctor is amazing and very accurate! I recommend it to all my 🧡 friends and co-workers.

March 22, 2026
Unprompted review
Doctronic logo

Reply from Doctronic

We appreciate this validation from someone with your clinical background. Accuracy and thoroughness are what we strive for. Thank you, Kathy. 💙

Rated 5 out of 5 stars

Detailed info

I love the detail and accuracy in the variations of possibilities

March 22, 2026
Unprompted review
Doctronic logo

Reply from Doctronic

We appreciate this. Providing detailed, accurate possibilities is exactly what we aim for. Thank you, GemiNa. 🥰

Rated 5 out of 5 stars

Someone is listening to me.

This app makes me feel like it is listening to me. With some nursing history, I get some good advise.

March 21, 2026
Unprompted review
Doctronic logo

Reply from Doctronic

Feeling heard is everything, Frances. With your nursing background, you know what good care looks like. We're so happy Doctronic gave you that. 😍

Rated 5 out of 5 stars

The appointment was immediately after I…

The appointment was immediately after I entered my information and payment! The well spoken doctor was personable and friendly. Straight to the point and efficient. I could not ask for a better experience. Reminded me of a local neighborhood doctor that I would definitely recommend and see again.

March 21, 2026
Unprompted review
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Reply from Doctronic

Wow. We really appreciate this. Immediate appointments with friendly, efficient physicians are exactly what we aim for. Thank you for the recommendation, Krista. 💙

Rated 1 out of 5 stars

I didn't need to see my primary care

I need A doctor to prescribe me tricepitide

March 18, 2026
Unprompted review
Doctronic logo

Reply from Doctronic

Hi, Colleen! We're sorry for this frustration. However, for new prescriptions, you'll need to see one of our doctors if you're outside Utah or if it's not a renewal. Please reach out to support@doctronic.ai if you have questions. We're happy to help.

Rated 5 out of 5 stars

Better than the endless possibilities in search engines

I was able to list my symptoms and answer all of the follow up questions to point me in the right direction for possible diagnosis and treatment. Very easy to use and with no insurance or extra funds, this gave me valuable insight. Much better than my attempts thru search engines and endless possibilities.

March 17, 2026
Unprompted review
Doctronic logo

Reply from Doctronic

We know how overwhelming it is to search your symptoms and end up with a hundred scary possibilities. You deserve clear answers, not endless rabbit holes. We're so glad Doctronic gave you the direction you needed, Jordan. 🥰

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