Doctronic Reviews 655

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 655 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and ease of use, often highlighting the positive user experience. Many appreciate the caring and professional demeanor of the staff, noting the exceptional customer service. The artificial intelligence system is frequently mentioned as being thorough and helpful in diagnostics. However, some customers reported issues with prescription refills, particularly concerning gabapentin, and a few experienced difficulties with doctors not prescribing needed medications due to company policy. There were also isolated instances of long waiting times for doctor consultations after the AI interaction.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency and convenience. Many... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the ease of use and efficiency... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the doctors for being... See more

Customer service

People report positive experiences with customer service, highlighting helpful, professional, and reliable... See more

Artificial intelligence

Clients share positive opinions on artificial intelligence, praising its thoroughness and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very thorough online ai diagnostic system. Excellent visit with very good doctor. Unfortunately they could not help me even though I needed a simple antibiotic. But the doctor truly cared and explaine... See more

Company replied

Rated 5 out of 5 stars

This site is the best I've ever used. Same day appointments & accept almost every insurance including mine so when I needed medicine for my strep throat I got everything the same day. If they don't t... See more

Company replied

Rated 5 out of 5 stars

I didn't have to repeat or clarify any questions, and the answers I received were very clear. All questions I was asked were also clear , concise, and relevant. I was asked if I wanted further advice... See more

Company replied

Rated 5 out of 5 stars

After filing out the information and payment which is super reasonable, I had a Dr on screen and antibiotics called into my local pharmacy in less than 20min total. They also even take insurance but... See more

Company replied


Company details

  1. Pharmacy
  2. Doctor
  3. General Practitioner
  4. Health Consultant
  5. Local Medical Service

Written by the company

We’re the world’s #1 AI doctor. Our AI is free, anonymous, and available 24/7. And unlike most other AI chatbots out there, we train ours exclusively on peer-reviewed medical sources, so the info we provide is medical-grade and doctor-approved. Ask us anything related to your health, and we’ll give you answers you can trust. Need more? We’ve got you: take your AI summary and show it to your own health care provider, or book a $39 telehealth visit with one of ours.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

655 reviews

5-star
4-star
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1-star

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

VERY HELPFUL ADVICE!

Very helpful and thorough advice. Thank you. I will see a doctor soon. Best regards!

March 17, 2026
Unprompted review
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Reply from Doctronic

Thank you for taking the time to leave this review, Marilyn! 😍

Rated 5 out of 5 stars

Understandable response from doctor

Understandable response from doctor. Response correlated with my knowledge of what physicians have said in the past. This was very helpful for our ongoing assessments of grandchild.

March 17, 2026
Unprompted review
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Reply from Doctronic

We love being part of your family's care. Thank you for trusting Doctronic with your grandchild's health, Pandora! 💙

Rated 5 out of 5 stars

I was pleased with my diagnosis by the…

I was pleased with my diagnosis by the ai it was like taking to a very nice respectable person which in my opinion are hard to find

March 16, 2026
Unprompted review
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Reply from Doctronic

That means so much to us, Ronald. Feeling respected during a health conversation shouldn't be rare, but we know it often is. We're so glad Doctronic gave you that experience. 🤗

Rated 5 out of 5 stars

This is the best thing ever

This is the best thing ever. Given the limited time we have with our Doctors this is fantastic to give you a path forward. I follow my health closely so I know the feedback was spot on. I have used this 2 times and it is wonderful. It helps you feel in control and productive for better health

March 16, 2026
Unprompted review
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Reply from Doctronic

Thank you!, Kelly Doctronic fills the gap when doctor visits are too short. You get a thorough assessment, a clear path forward, and the confidence to take charge of your health. Glad it's working for you. 💙

Rated 5 out of 5 stars

Thank u

Thank u, for ur help

March 16, 2026
Unprompted review
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Reply from Doctronic

Same. Thank you, Tina! 🤗

Rated 5 out of 5 stars

Best AI symptom checker and diagnosis

Super easy to use, very detailed by asking a lot of questions, gives you the opportunity to make an video appointment with a doctor, or summarizes your details to take to your doctor for an in person visit. I would highly recommend and would use again.

March 16, 2026
Unprompted review
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Reply from Doctronic

Thank you, Kim! Whether you want a video visit or a summary to take to your own doctor, we want you to have options. Glad it worked so well for you. 🤗

Rated 5 out of 5 stars

Thorough Comprehensive Assessment

A very thorough comprehensive assessment of all symptoms, and detail oriented to ensure you receive proper care.

March 15, 2026
Unprompted review
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Reply from Doctronic

Glad the assessment was thorough. We're here 24/7 whenever you need that same level of care again, Lydia! 💙

Rated 5 out of 5 stars

Very thorough review of my issue with…

Very thorough review of my issue with thoughtful suggestions. Very pleased with Doctronic.

March 15, 2026
Unprompted review
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Reply from Doctronic

We appreciate this feedback. Thorough reviews with thoughtful, relevant suggestions is exactly what we strive for. Glad we could help, Pat! 🥰

Rated 5 out of 5 stars

Doctronic is a wonderful app..

Doctronic is a wonderful app. I feel more aware now of possible reasons that Im experiencing some of the symptoms that Im having. I feel like a weight has been lifted off of my shoulders just having answers. The immediate response and thorough approach leaving nothing uncovered makes this app HIGHLY RECOMMENDED and the only App that I will ever trust regarding a medical opinion and a means of obtaining a physician immediately with a recommended plan of care to follow. THANK YOU TO ALL THE CREATORS OF THIS APP ❤️

March 15, 2026
Unprompted review
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Reply from Doctronic

This touched our hearts, Carla. That weight you felt lifted is exactly why we built Doctronic. Not knowing is exhausting, and everyone deserves answers. Thank you for trusting us, and we're so glad you found relief. 💙

Rated 5 out of 5 stars

5 gold stars

Very helpful. Not going to talk to the human doctor today, as AI doctor seems to confirm I have only overstrained a muscle. I'll see a gp if I'm still in pain after the weekend. AI doctor was very thorough. Understood me and my descriptions of pain perfectly well. I wasn't pressured to spend money or made to feel my issue necessitated an immediate consult. I will definitely use this service again. I would be comfortable getting a consult with the site's human doctors, given the experience I had here with AI. Definitely recommend using the services.

March 14, 2026
Unprompted review
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Reply from Doctronic

Wow. 5 gold stars! We're so glad our AI gave you the clarity to make your own decision about next steps, without pressure or unnecessary worry. That's exactly how healthcare should feel. Hope the muscle heals quickly, Molly! 💙

Rated 5 out of 5 stars

Thorough and no nonsense

Thorough and no nonsense. I’m satisfied with the opine. I will consult with my doctor.

March 13, 2026
Unprompted review
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Reply from Doctronic

We appreciate this feedback. Thorough, no-nonsense assessments you can bring to your doctor is exactly what we aim for. Glad you're satisfied, Gil! 😍

Rated 5 out of 5 stars

Drs are amazing

Drs are amazing! Quick fast and easy over all process!!

March 13, 2026
Unprompted review
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Reply from Doctronic

Amazing doctors, quick and easy. That's the goal. Thank you, Ashes! 💙

Rated 1 out of 5 stars

lost money

wasted 40 bucks to see if it's possible to get prescribed an uncontrolled substance that they can't prescribe which the bot or whatnot didn't mention at all call ended in like 15 seconds

March 12, 2026
Unprompted review
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Reply from Doctronic

Hi Derek! Thank you for flagging this. Our prescribing policies should be clear before you enter a paid visit. We're working to build that into the intake process so no one wastes time or money. We appreciate your patience and apologize for the frustration. We're very sorry. You may file for a refund with one of our patient advocates after emailing support@doctronic.ai. We'd also love to give you a free visit for your next one. We appreciate your patience and apologize for the frustration. Thank you, Derek!

Rated 5 out of 5 stars

Easy

Easy. Fast. Convenient

March 12, 2026
Unprompted review
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Reply from Doctronic

Thank you for leaving this review, Giuliano. 💙

Rated 5 out of 5 stars

Very efficient

This was faster, cheaper and easier than driving to urgent care and waiting in a room with other sick people. I saw a doctor within 10 minutes of starting the process, and was offered what I needed and back off the call in less than five.

March 10, 2026
Unprompted review
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Reply from Doctronic

No waiting room, no exposure to other sick people, and done in under 15 minutes. That's how healthcare should feel. We're so glad it worked for you, Elisa. 🤗

Rated 5 out of 5 stars

Doctrines is very helpful during this…

Doctrines is very helpful during this trying time, I feel a bit better getting a little hope on the diagnosis you submitted, I’m just so frustrated not knowing what I am going through, I need to know what is wrong with me instead of being left in the dark with no known cause from an ER Dr who just prescribed me naproxen and sent me on my way without any answers

March 11, 2026
Unprompted review
Doctronic logo

Reply from Doctronic

Thank you for sharing this. Being sent home without answers is frustrating and scary. Our AI is designed to give you a thorough assessment so you understand what might be happening. We're glad it brought you some hope, Brenda. 🥰

Rated 5 out of 5 stars

Easy

Very easy to navigate.

March 11, 2026
Unprompted review
Doctronic logo

Reply from Doctronic

Thank you, Micki! 🥰

Rated 5 out of 5 stars

Easy to use

Easy to use. Fast. Simple but effective questions, as far as I can tell.

March 10, 2026
Unprompted review
Doctronic logo

Reply from Doctronic

Thank you, Michael! Our AI asks the same questions a physician would, just without the wait. Simple but thorough. Glad it delivered for you. 💙

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