Dogsy Reviews 

3,695
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the personalized items, stating that the products look wonderful and are always crafted with great care. People love the simple ordering process, noting that purchases arrive very quickly and make fantastic, unique gifts for animal lovers everywhere who adore their pets. Some reviewers were not happy with sizing issues, mentioning that certain clothing pieces or items were simply too small and did not fit their pets properly. A few people also experienced occasional product errors, noting that some received items were entirely incorrect or did not match their initial orders.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and personalization, with consumers frequently... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the brilliant materials... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting quick arrival times and consistent... See more

Order

Reviewers express strong satisfaction regarding the order experience, frequently highlighting that the... See more

Service

Customers consistently note positive experiences with service, highlighting a professional team and a lovely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely items for sale. Personalised hot water bottle was stunning. Initial problem with delay in order. It was busy time of year being Christmastime and was looking like it would not arrive in time... See more

Rated 5 out of 5 stars

Excellent tea towel. Some how I had put the wrong postcode on address but this was quickly sorted thanks to Dogsy letting me know of my mistake so thank you to whoever in the team sorted that out. Now... See more

Rated 5 out of 5 stars

This is the third time I’ve bought a blanket from dogsy. The quality is brilliant, always delivered really quickly. There was an issue with delivery this time but this was due to the courier and the t... See more

Rated 5 out of 5 stars

Great quality item and easy to order. My brother loved his christmas present and the delivery process was quick and unproblematic. For the price, you can't get better quality. This is not the first ti... See more


Company details

  1. Gift Shop

Information provided by various external sources

Welcome to Dogsy the home of Unique Gifts for Stylish Dogs & Owners. Upload a photo of your dog and feature them on a range of amazing products today!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(3,695)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product

Excellent product. This will make the perfect gift. Extremely easy to navigate website and easy to personalise your gift. Good communication from Dogsy with my order update. Arrived when expected. I would highly recommend.

December 10, 2025
Rated 1 out of 5 stars

Order didn't arrive and not responding to my emails on a £100+ order

I usually love shopping at Dogsy, though they are very slow at delivering.

However, this time has been appalling. I spent over £100 on my order, it's been 11 days and I still haven't received it. I have emailed them twice and have had ZERO response.

Evri said it was 'expecting the parcel' on the 8th, it's now the 11th and they still don't have it. It's now Thursday so it is very concerning this is now going to run into next week.

I would NOT order from them if you need a delivery within a week. You will not receive it. I'm not just saying that because of this issue, every order has taken over a week, but just not as long as this one with no updates whatsoever.

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

SERVICE : I have ordered before with no problem

I have ordered before with no problem, but my last order placed , one of the cushion i had requested was completely wrong, and not to confirmation of my order. i have emailed 4 times , and im still waiting for a reply to confirm if they will ship a free of charge replacement or my money back, the phone number given gets directed to another business, so with no reply it has left me feeling i cant give a good review, which is a shame , if i do get a resolution, i will be sure to increase my stars to a review , but currently disappointed

December 4, 2025
Unprompted review

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