DollarsDirect Reviews 

397
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I need to get in touch with Dollarsdirect asap. The have sent my account to multiple collection agencies . Even after i have settled the account . I need the oficial phone number of this company or an... See more

Rated 1 out of 5 stars

Even after paying these people many years ago, they still keep sending this so called account of mine to collections agencies. I think I am at 10 different places now.

Rated 5 out of 5 stars

I use the Dollars Direct website periodically . Its kind of like borrowing money from your Dad. It is short-term and you know that it is straight forward and there are no tricks or hidd... See more

Rated 1 out of 5 stars

I cancelled my loan with u within 2 days and u debt my account. Than 5 days later charge me interest that is illegal.. Do not ever deal with this company I have never had a bounced check from them in... See more

Company details

  1. Money & Insurance

Information provided by various external sources

As a responsible payday lender, we are dedicated to offering you quick and convenient services from the privacy of home. Your satisfaction is important to us. That's why we're making it our top priority to provide you with solutions for your immediate money needs.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

397 reviews

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1.5

All reviews

(397)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome

Love how quick and easy it is to use web site

February 22, 2016
Unprompted review
Rated 5 out of 5 stars

dollars direct

have always been great to deal with and work with.. wish there were more discounts for consecutive clients as it does show loyalty by the client as well does it not..

February 22, 2016
Unprompted review
Rated 5 out of 5 stars

Solid Customer Service

Overall, the Customer Service has been fast and efficient. I feel like they value my business more than some of their competitors

February 22, 2016
Unprompted review
Rated 5 out of 5 stars

Helpful

They have a fast loan approval and no worries for the customer as well.

February 22, 2016
Unprompted review
Rated 5 out of 5 stars

You guys Rock the loan world !!

Always helping me when I need it most with a simple way of getting fast money when I need it without all the paperwork the other companies ake you fill out !! Highly recommend you !
Thanks for all your help

February 22, 2016
Unprompted review
Rated 5 out of 5 stars

very easy to apply

To apply is fast and friendly. Also the communication is quick and your end. ( love the e-mails sent to let you know where the stats are in the process of the loan. Thank you for making getting a loan a lot less stressful. I also love the trust factor they give back to you as a customer.
Over all a great to trust and feel respected.

February 22, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Service

They are one of thee best companies I have ever dealt with.Very polite,understanding ..A pleasure to do business with :-)

January 30, 2016
Unprompted review
Rated 5 out of 5 stars

Ok but a few annoying things

Why would u take the repayment money out of my account the day before my next paycheck gets into the bank causing me to pay overdraft fees? Also why do u send me notification that I am preapproved but I am still waiting 4 to 5 days for it to arrive. So I am not really preapproved?
Other than that not to bad

January 25, 2016
Unprompted review
Rated 1 out of 5 stars

Terrible experience

I cancelled my loan with u within 2 days and u debt my account. Than 5 days later charge me interest that is illegal.. Do not ever deal with this company I have never had a bounced check from them in over 10 loans and they go and do this to me... Unacceptable and I am going to my manager at a national newspaper and asking them to run this story...

January 9, 2016
Unprompted review

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