Absolutely disgraceful. 3 bond and seals missed from my order yet the cheaper items sent. Emailed twice about this and had no response yet they manage to email me asking how my experience was. Not goo... See more
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See what reviewers are saying
I love this company so much they have the best brushes in my opinion love the foundation brush and great quality! Nothing compares and I’ve tried many! I’ve even stockpiled them just in case they disc... See more
Fabulous quality items at an unbelievable price in their rebranding sale. Easily blended and buildable bronzers, blushes, contour wands and lipsticks. Lip pencils glide on the lips and wear well. Sad... See more
Company replied
First time ordering direct from Doll Beauty and I’m very pleased : ) The whole process was a pleasure, right down to the cute heart-covered paper my order was wrapped in in the box <3 My order was dis... See more
Company replied
Company details
- Beauty Product Supplier
- Beauty Salon
- Beauty Supply Store
- Cosmetics Industry
- Cosmetics Store
- Cosmetics Wholesaler
About Doll Beauty
Written by the company
About Doll Beauty
Doll Beauty is a UK based beauty brand shipping within the UK & internationally. Founded in 2016 by MUA's and beauty experts Danielle Gregory & Samantha Allen, the brand has seen significant growth from conception. The brand now boasts partnerships with a number of online retailers, a growing number of international stockists & a recently opened flagship salon. The products; tailored for the modest budget cater to a wide demographic factoring in all ages, skin types & needs.
What do we stand for?
Doll Beauty are recognised within the industry for creating compelling campaigns reflecting the originality & creative qualities of the products themselves; at all times reflecting inclusivity within the beauty industry. At present, the brand is available to purchase in a number of territories including the UK, United states & Australia. Built upon an unrivalled loyalty from its customer base, Doll Beauty is a firm favourite amongst celebrities, influencers & beauty experts worldwide; continually maintaining the high level of quality & customer service at all times.
Contact info
PO BOX 138, OL10 9BH, HEYWOOD, United Kingdom
- 0330 088 6480
- customerservice@dollbeauty.com
- www.dollbeauty.com
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely amazing company
Absolutely amazing company, I love all the makeup I have from doll and the people that work there are so kind. 100% recommend!
March 12, 2025
Unprompted review
Reply from Doll Beauty
Hey Shan,
This 5* review means the world to us thank you for taking the time to do this, we're so glad you love our products as much as we do and you'd recommend us to others!
Kind regards,
Tiegan xxx
Love everything about Doll Beauty
As a working makeup artist, I absolutely love Doll Beauty products, my absolute favourites are the lip liners, lipsticks, cream and powder blushes. My clients love how the packaging looks and always question what I’m using. I also could not rate their customer service any higher, always a pleasure to deal with!
February 1, 2025
Unprompted review
Reply from Doll Beauty
Hey Clara,
Thank you for taking the time out of your day to leave us this review it means the world to us! We're so happy you and your clients love or products, and over the moon you are happy with your experience with our customer service!
Kind regards,
Tiegan xxx
Absolutely amazing makeup products
Absolutely amazing makeup products, prices are immaculate and the girls are so nice and helpful. 100% would recommend. This is how a business should be !! 💓
Order no: 576731423836507760
March 12, 2025
Unprompted review
Reply from Doll Beauty
Hey Weronika,
Thank you for taking the time to leave us a 5* review regarding our products and our team, we're so happy you recommend us!💓
Kind regards,
Tiegan xxx
The best beauty brand
The products are 10/10 I’ve never ordered and been disappointment, the brand is innovative and their community inclusion is second to none, they genuinely value your input as a customer. I recommend them always, I support them always and if you haven’t already you really should have doll beauty in your makeup collection.
February 4, 2025
Reply from Doll Beauty
Hey Chels,
Thank you so much for leaving us a 5 star review, We're so grateful to have you as part of our community, your feedback and support truly means everything to us! We're so glad Doll is included and loved so much in your makeup bag! Thank you so so much!
Kind regards,
Tiegan xxx
The best as always!
The best as always, would not shop anywhere else for my makeup! Thank you Doll Beauty, you always go above and beyond with your products & it truly shows
#40415811
March 4, 2025
Reply from Doll Beauty
Hey Becki,
It truly means the world you've taken the time to leave us a 5 star review, and what a review it is!! We're so glad you love our team and products thank you so so much!
Kind regards,
Tiegan xxx
NEVER DISSAPPOINTS
Amazing brand, customer service is always fab if you have a query! I would being part of the broadcast group!🩷🩷
Products are 10/10, can’t wait to seem them all rebranded xxx
March 12, 2025
Unprompted review
Reply from Doll Beauty
Hey fliss,
We're so so happy to hear that you are satisfied with the customer service you receive whilst ordering with us and the products themselves! We're so excited for the rebrand and know you'll love the new packaging🩷🩷
Kind regards,
Tiegan xxx
10/10 everytime
10/10 everytime! Best team and best products! From getting a personalised shade matching to sizing to free gifts! The team is fantastic and so generous, we need more brands like this 💖💖💖
November 22, 2024
Reply from Doll Beauty
Hey Leelah,
Thank you so much for leaving us a 5 star review we're so happy you love the products and our team. Your feedback means the world to us!
Kind regards,
Tiegan xxx
Worth every penny!
I use doll beauty products pretty much every day and I can’t say there isn’t one product that I haven’t LOVED!! This is one of the most affordable down to earth brands within the UK beauty industry and is worth every penny! Not only that the company are extremely engaging with their customers base which makes the whole experience so much more enjoyable! Absolutely loveeee❤️
February 23, 2025
Unprompted review
Reply from Doll Beauty
Hi Doll,
Thank you so much for the amazing review!
We are so glad you love all of our products and how we love to engage with all of our customers! We wouldn't be Doll without you all!
Kind regards,
Becky xx
I love the products they stay put all…
I love the products they stay put all day. The products are also reasonably priced which means everyone an enjoy them.
March 3, 2025
Reply from Doll Beauty
Hi Emily,
Thank you so much for the phenomenal review!
We are so happy you love the products and how long lasting they are!
Kind regards,
Becky xx
576727430515429060 my order number I…
576727430515429060 my order number I absolutely love this brand me n my daughter isabella are obsessed the quality is fabulous and the price are so reasonable the smell of the new lip oil are just lush all the team are amazing I love everyone always there to help and give advice ❤️
February 20, 2025
Unprompted review
Reply from Doll Beauty
Hi Kelly,
Thank you so much for the exceptional review!
We are so happy that you and your daughter love Doll Beauty!
Kind regards,
Becky xx
Amazing service ⭐️⭐️⭐️⭐️⭐️
Did my biggest order with doll (#40414930) & they didn’t disappoint, amazing service, fast delivery, very happy & can’t wait till all the newness so I can order again!
February 21, 2025
Unprompted review
Reply from Doll Beauty
Hi Laura,
Thank you so much for the 5* review!
We are so pleased you were happy with all of the products you received and the speedy delivery!
Kind regards,
Becky xx
Doll Beauty is a part of my everyday…
Doll Beauty is a part of my everyday makeup. They have the best products & always the best deals (especially if Dan M is on live 😜)
There really isn't a better team, they always get their customers involved whether that be inviting them for events, asking opinions on new products & packaging & also the countless giveaways. Doll is some team 🩷
Order- 576728935289032057 & 576732164654730617
February 26, 2025
Unprompted review
Reply from Doll Beauty
Hi Charlene,
Thank you so much for the great review!
We are so pleased you love all of the products, and thank you so much for your feedback, we wouldn't be as good as we are without our customers!
Kind regards,
Becky xx
10/10 experience always
Chloe Shire -
10/10 experience always, the Dolls are so lush and helpful & the formula is amazing with every product I’ve tried; lip liners, lip sticks, lip gloss, cream blush, contour wand etc.
the best makeup brand 🩷✨
Order number (TT) - 576729901539626557
March 10, 2025
Unprompted review
Reply from Doll Beauty
Hi Chloe,
Thank you so much for the extraordinary review!
We are so pleased you love all of the products! We can't wait for you to shop with us again.
Kind regards,
Becky xx
Absolutely love this brand
Absolutely love this brand!
Great customer service. Great products at great prices!! Firm fave in my make up bag
March 4, 2025
Unprompted review
Reply from Doll Beauty
Hi Ellis,
Thank you so much for the tremendous review!
We are so happy that we are a fave in your makeup kit!
Kind regards,
Becky xx
Chester massive...
Chester massive...
Besides that without being biased here this company is amazing...
Customers are always right with Doll their intentions are fantastic with customers....
Products are just to die for, everything they sell you just want to buy and have on your face, always buy for myself, family and friends and just addicted to Doll Beauty..
My order ticktock - 576727236647751019 was lost with the courier but was instantly sent out that day again to make sure it got to me - 5 star 🌟
February 19, 2025
Unprompted review
Reply from Doll Beauty
Hi Samantha,
Thank you so much for the fantastic review!
We are so pleased we were able to resolve your issue for you to ensure you got your products!
Kind regards,
Becky xx
DOLL Beauty 💖
Doll beauty never ever fails.
I ordered the individual lash in full 01 & individual lash 02 and the trick stick bond and seal in clear. These products are amazing super lightweight on your eyes and super fluffy they look like I’ve paid for a professional to do them. They are so easy to do yourself and stay on for anything between 4-7 days on me without having to re bond. I also ordered the coconut oil over it lip oil but unfortunately it was out of stock when my order came to being packed but I received the most professional personalised email explaining what what had happened and id get a full refund which was back in my account in 2 days. The time frame they gave me was 3-10 days. The girls & boys at Doll Beauty always go above and beyond. I can’t wait for the new branding of Doll Beauty and all the amazing new products.
Thankyou Doll Beauty 💖
Order #40415958 💖
March 4, 2025
Unprompted review
Reply from Doll Beauty
HI Jamie-Lee,
Thank you so much for the wonderful review!
We are so pleased you are happy with the cluster lashes, we are so sorry we were out of stock of the oil you ordered!
Kind regards,
Becky xx
Everything arrived perfectly 🤩
I ordered from the rebrand sale for order #40411564 and all my products arrived safely and perfectly. I’m obsessed with my bargains! 🤩
January 27, 2025
Unprompted review
Reply from Doll Beauty
Hi Lucy,
Thank you so much for the 5* review!
I am so pleased you love the deals in the rebrand sale!
Kind regards,
Becky xx
Great products as always
Ordered the new lip oils i have the others. Love them. Best lip oils I have tried. Doll individual lashes also, the best out there. If you havent tried them you need to.
February 14, 2025
Unprompted review
Reply from Doll Beauty
Hi Sarah,
Thank you so much for the lovely review!
I am so pleased you love the oils and the lashes!
Kind regards,
Becky xx
Fantastic service great quality highly…
Fantastic service great quality highly recommend
February 28, 2025
Reply from Doll Beauty
Hi Lorraine,
Thank you so much for the great review!
We are so pleased you were happy with the service and the products you received!
Kind regards,
Becky xx
Every product is such good quality and…
Every product is such good quality and long lasting A++++ Highly recommend Doll Beauty to all ages
February 14, 2025
Reply from Doll Beauty
Hi Tracy,
Thank you so much for the great review!
We are so pleased you love all of the products and would recommend us!
Kind regards,
Becky xx
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