Dolphin Music Reviews 

1,126
TrustScore 3 out of 5

3.0

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Rated 5 out of 5 stars

Simple & hassle free shipping. Quality products, in this instance guitar parts, that are very competitively priced, and delivered next day. Very quick comms, order confirmed, dispatched etc. Delive... See more

Rated 1 out of 5 stars

Waited 3 weeks for an item that was listed as in stock on their website. After a week, I chased them up to find that they didn't have it in stock, but didn't think to call me or order a new one from... See more

Rated 5 out of 5 stars

Dolphin Music came up trumps again by giving me 10% discount on Black Friday against a Roland FP-90 Digital Piano which Roland have not yet supplied - having only just launched the product in the USA.... See more

Rated 3 out of 5 stars

Ordered on an overnight but called them when the item hadn't been delivered after a week. Customer service told me he couldn't understand why but would check and told me that my o/n premium would be r... See more

Company details

  1. Musical Instrument Store

Information provided by various external sources

Buy all your musical instruments including guitars, amps, and studio equipment at Dolphin Music, the UK's leading online musical instrument specialist.


Contact info

3.0

Average

TrustScore 3 out of 5

1K reviews

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3.0

All reviews

(1,126)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Reliable, accurate service

I phoned ahead to ask about stock availability and delivery dates - and the information given was spot on. Prices were also very competitive.

Would use their services again.

June 5, 2016
Unprompted review
Rated 5 out of 5 stars

Very Satisfied customer

I would recommend this company to anyone looking to purchase any musical instrument, I purchased a guitar & case for my son's birthday, It arrived well on time & very well packaged.
one very happy little boy ;-)

June 3, 2016
Unprompted review
Rated 4 out of 5 stars

Fantastic, quick service, only let down by packaging.

I have been looking at making this purchase for a while, but everywhere else has just bumped up their prices, apart from Dolphin music.
The order process was easy, the item was delivered the next day, the only issue I had was the fact that there was no packaging whatsoever to protect the box. They had just put a label on it, so the box now has scratches on it and adhesive from the label.
This is a minor point and I will definitely be using them again!
Thanks

June 3, 2016
Unprompted review
Rated 3 out of 5 stars

Mostly good

The courier ended up with the wrong address in the system (my neighbour's) which led to some frustratingly close non-deliveries. Was sorted in the end easily enough. Otherwise all good.

May 27, 2016
Unprompted review
Rated 5 out of 5 stars

Perfect

Simply perfect services and communication.
Fast delivery and highly professional.

May 16, 2016
Unprompted review
Rated 5 out of 5 stars

All my music needs!

Dolphin's service is second to none. They always have - or can very quickly get - whatever I need. Communication is first rate.

May 15, 2016
Unprompted review
Rated 3 out of 5 stars

LIMITED STOCK .........DOH!

The item I purchased was described on the internet as 'limited stock' with next day delivery, it should have read; 'Out of stock awaiting shipment', other places did have it in stock, so if I had known I would have shopped around, .....I eventually got my item 3 weeks later............not the end of the World, just a little miffed...................on the plus side I now own a very groovy and far out Electro Harmonix Mel 9 pedal, so I eventually ended up in Mellotron Heaven !!!!!!..............& the sounds are so unbelievably good that I forgive you Dolphin !!!!

May 15, 2016
Unprompted review
Rated 4 out of 5 stars

Fender Rumble Combo 200

Great price, great product and fast delivery. Shame it came with a European plug, but was able to buy an adaptor at my local Tescos fo £4.

May 15, 2016
Unprompted review
Rated 5 out of 5 stars

Good Job

Very Prompt and efficient service. I am a gigging musician and needed my order fairly quickly. Couldn't be happier.

May 14, 2016
Unprompted review
Rated 5 out of 5 stars

The Main Man

Paulo Cardoso is the main man. Dolphin are great. No problems whatsoever. Next day delivery was spot on. After care is excellent too. Thanks Dolphin. I'll be back.

May 11, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I ordered an amplifier and got a confirmation the next day (ordered on a Sunday afternoon). And it arrived the next day, right in the alloted time slot. Exactly as advertised. Very good.

May 10, 2016
Unprompted review

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