Domainmonster.com Reviews 199

Just received great support from George. Although we're not direct customers, he went the extra mile to point me in the right direction to help solve my problem

I've been buying and managing domains with Domainmonster for a while now.

Although their UI is archaic, it does the job, it's straightforward and easy to use.

Support so far has been excellent, with all my domains. Any issues have been solved swiftly with DM technicians going above and beyond to fix my issues (namely Tudor in the last problems I faced with setting up things correctly on gitlab pages).

My biggest issue with DM is its abandonment ever since it was bought by 123reg. It used to be a glowing platform, with an active knowledgebase (most links are offline now) and even news.

123reg seems to have abandoned DM to its fate with a skeleton crew which, to their merit, do everything they can to support their existing customers.

Georges really nails it! He knows how to service the customer efficiently, professionally. Thanks

Top class support. Quick, polite and very helpful

Love these Guys, Really helpful and they speak English, not tech
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I would highly recommend Domain Monster. I had a special request and asked their customer support representative if he could assist me. Without delay, George took it upon himself to research the information I needed and supplied with it within 24 hours. I am very impressed! Daniel Bader (a.k.a. Captain Dano), Freelotterypool.UK.

Good customer service. They actually called me to help resolve my issue which not too many companies do any more.

Had a billing issue sorted out within a day by George, great service!

My God, from my 7 years of experience, I have never been attended by such a kind assistant as Mr George Budica, the world of work would certainly be better if the client assistant was always like that of Domainmonster.com!

It really helps me in the relationship with my managers.

Thank you Mr George.

Had a problem with my domain not renewing and contacted support via email on the day it was due to expire. The issue was resolved very quickly (within 30 mins). Great communication from Tudor - many thanks :)

George could not have been more helpful. He sorted my request within minutes. Thanks

Excellent support and company, Tudor was very fast and effective solving the issues I had

I just renewed my account payment by talking to Tudor (based in Romania). He was very helpful and pleasant, and I was impressed by the service I received.

Having had difficulties renewing my domain, the website is a bit confusing,Tudor very kindly organised a call back by phone and i was able to renew immediately...great service thanks Tudor

After struggling with the website to renew a couple domains I emailed customer service. George Budica (the rep who handled my issue) emailed me back right away, explained the issue, and offered to resolve it for me. I want able to respond back to him for a couple days due to illness but when I did give him the go ahead he took care of it within minutes!! In the 5 or 6 years I've owned my domains I haven't had any issues so it was extremely reassuring that when I did it was handled quickly and without any stress to me!! Thank you George!!

My support issue was escalated promptly by George, and resolved as expected within a day.
Sad to see Domainmonster closing down :(

What a pleasure to get through to a human being (by the third ring!) and have my query dealt with there and then, patiently, and helpfully by Tudor. Highly recommend!

Thanks to George for his help. My request has been handled in a speedy and efficient manner.

Tudor was very helpful in clearing away some old data. Thanks Tudor. I hope Domain Monster will continue independently of 123 Reg. I didn't sign up with them to get swallowed up by a big company!

The rating I’m giving here is specifically for the telephone support I received this morning. Tudor was great: very patient, despite me taking ages to execute his instructions; issues solved. Thank you Tudor.