Domino's Pizza Danmark Reviews 4,278

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Dominos pizza in Hvidovre is my main go-to eatery. The staff, the quality of the pizza and service is always excellent. Simply love it!

Rated 1 out of 5 stars

Yesterday I ordered and I wasn’t informed about the delivery time and your website kept saying that the ordered was being made. So I called after 50 minutes had passed. An employee told me that I ha... See more

Company replied

Rated 1 out of 5 stars

I ordered pizza cheesy crust at 13.33 and to be picked at 18.00 but I called them and said I will pick up at 19.00. When I reached there my order wasn't ready and told me me I can't have chessy crust... See more

Company replied

Rated 2 out of 5 stars

I ordered pizza Tuesday. We were very excited it was a date night. We've had pizza from dominos before which was good but we had to wait for over an hour. This time we ended up calling In after 2 hour... See more

Company replied

2.6

Poor

TrustScore 2.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Dominos Vanløse

I ordered food around 22.25 and I called to confirm because the website kicked me out of the transaction. two minutes before the closing of the boutique (22.58) I called to ask where the driver was and the boutique employee told me that there were no drivers and there would be no food. they are making jokes

August 26, 2022
Unprompted review
Domino's Pizza Danmark logo

Reply from Domino's Pizza Danmark

Hi Kinga.

Thank you so much for your review and feeback, which is very much appreciated. We are sorry to hear you didn´t have a positive experience.
If you send us an email at kontakt@dominos.dk with reference to this message then we will find a delicious solution for you :)

Best regards, Domino´s

Rated 1 out of 5 stars

I have not received the pizza I’ve…

I have not received the pizza I’ve ordered, neither have I been informed about a delay or cancellation.
My husband had the same experience some weeks ago and never got the money back.
Definitely worst experience.

August 19, 2022
Domino's Pizza Danmark logo

Reply from Domino's Pizza Danmark

Hi Marioara.

Thank you for your feedback, which is very much appreciated. We are sorry to hear that you didn´t had a good experience. We can se that your payment was refunded this morning at 4:53am. The money should be back at your account within a few banking days. Regarding your husbands order, we would like you to send us an Email at kontakt@dominos.dk with reference to this message and with his order number, then we can refund his order as well :)

Best regards, Domino´s

Rated 5 out of 5 stars

Super god service

August 14, 2022
Domino's Pizza Danmark logo

Reply from Domino's Pizza Danmark

Hej Flemming.

Mange tak for den flotte bedømmelse samt feedback. Dejligt at høre at du er glad for vores service.! Og vi er glade for dig som kunde :)

Mvh Domino´s

Rated 5 out of 5 stars

Good

Many selections. Great taste. Quick delivery. 👍

August 14, 2022
Domino's Pizza Danmark logo

Reply from Domino's Pizza Danmark

Hi Aseel.

Thank you so much for your great review and positive feedback, which is very much appreciated. We love it when our customers are happy and satisfied.! We will keep up the good work ;)

Best regards, Domino´s

Rated 1 out of 5 stars

Very disappointed

The taste of Domino's pizza has deteriorated to a great extent.
My ordered pizzas were not at all good. the toppings were not so fresh, the cheese was so minimum. I had ordered extra cheese. but still it was bad.
Very disappointed.

August 12, 2022
Domino's Pizza Danmark logo

Reply from Domino's Pizza Danmark

Hi Isha.

Thank you so much for your review and feedback, which is very much appreciated. We are sorry to hear about your disappointment regarding your pizza. If you send us an e-mail at kontakt@dominos.dk with reference to this message, then we will find a delicious solution for you :)

Best regards, Domino´s

Rated 1 out of 5 stars

Don't make "funny" commercials about…

Don't make "funny" commercials about your crappy company, it's not funny what you did, you're absolutely vile, and I can see the new reviews you can't even treat your customers right ... SHUT DOWN AND GET OUT OF DENMARK because you're obviously a disgusting company not taking ANYTHING SERIOUSLY...

Hahahahahahaha so funny with your commercial hahahahahhahahahah, it's funny how you sold crappy meat right? And now you treat your customers like the enemy and don't deliver on time or AGAIN give crappy pizzas or don't answer the phone!

Are you gonna make a "funny" commercial about that as well? WHICH YOU CANT EVEN BOTHER MAKING DANISH! Just shut down, get out and learn you're not funny or okay, and you don't know how to run a proper business and we already have proper Pizza places, so STOP TRYING, people like you make me sick...!

You do not care for real, so stop trying, obviously this is how you run your business in all other countries and you found out it's not gonna go in Denmark... Your president was vile, your pizzas are vile and make people sick and your company is obviously vile just from the employers that work for you and your crappy commercials even trying to make light of it

August 11, 2022
Unprompted review
Domino's Pizza Danmark logo

Reply from Domino's Pizza Danmark

Hej Nephilim.

Mange tak for din feedback. Nu får du svaret på dansk, da du ikke finder det tilfredsstillende, at vi gør det på engelsk - det beklager vi meget.
Det er også beklageligt at du sammenligner os med det gamle Domino´s og desværre ikke har forstået, at der er helt nye ejere bag og derfor har vi bl.a denne kampagne i øjeblikket. Du er ikke den eneste der ikke har fået med, at det er et helt nyt Dominos.
At du foretrækker andre pizzarier er helt fint, vi tvinger ingen til at spise vores mad ;)
Rigtig god weekend og op med humøret.! :)

Mvh Domino´s

Rated 5 out of 5 stars

Super hurtigt levering

God pizza og god levering

August 10, 2022
Domino's Pizza Danmark logo

Reply from Domino's Pizza Danmark

Hej Christian.

Mange tak for den flotte bedømmelse samt feedback. Dejligt at høre, at du er glad for vores pizzaer og at du er tilfreds med vores levering. Vi glæder os til, at sende endnu flere lækre pizzaer din vej ;)

Mvh Domino´s

Rated 5 out of 5 stars

Very good pizzas for the price👌

Two for one deal and good pizzas

August 10, 2022
Unprompted review
Domino's Pizza Danmark logo

Reply from Domino's Pizza Danmark

Hi AM.

Thank you so much for your great review. We just love it when our customers are as happy and satisfied as you :)

Best regards, Domino´s

Rated 5 out of 5 stars

God mad

Hurtig levering og god mad

August 10, 2022
Domino's Pizza Danmark logo

Reply from Domino's Pizza Danmark

Hej Martin.

Mange tak for din flotte bedømmelse samt feedback. Vi bliver simpelthen så glade når vores kunder er glade og tilfredse som du ;)

Mvh Domino´s

Rated 5 out of 5 stars

Amazing pizzas good job

August 9, 2022
Unprompted review
Domino's Pizza Danmark logo

Reply from Domino's Pizza Danmark

Hi Pablo.

Thank you so much for your great review and positive feedback. We love it when our customers are happy and satisfied :)

Best regards, Domino´s

Rated 5 out of 5 stars

Dominos is always my favourite

Dominos is always my favourite. because dominos pizza is on a corporate level. local pizzerias content health quality unclear

August 9, 2022
Unprompted review
Domino's Pizza Danmark logo

Reply from Domino's Pizza Danmark

Hi Bilgin.

Thank you so much for your great review. We just love it when our customers are as happy and satisfied as you.! :)

Best regards, Domino´s

Rated 3 out of 5 stars

Quality has dropped.

The quality of pizzas has dropped in the past few months. The pizza base tastes pretty bland (unlike before where the crust was delicous as well), the toppings don't add much flavor either.

Service is great, delivery is on time. But by now I'd prefer a frozen pizza over Domino's.

August 9, 2022
Domino's Pizza Danmark logo

Reply from Domino's Pizza Danmark

Hi Jay.

Thank you so much for your review and your feedback. We are sorry to hear that you didn´t have a completely satisfied experience. If you send us an email at kontakt@dominos.dk then we will find a delicous solution for you :)

Best regards, Domino´s

Rated 5 out of 5 stars

Very satisfied, !

Very satisfied with their quality and service !

August 8, 2022
Domino's Pizza Danmark logo

Reply from Domino's Pizza Danmark

Hi Daryoush.

Thank you so much for your great review. We love it when our customers are satisfied :)

Best regards, Domino´s

Rated 5 out of 5 stars

Good location

Good location, and nice people who are working.

August 8, 2022
Domino's Pizza Danmark logo

Reply from Domino's Pizza Danmark

Hi Sammy.

Thank you so much for your great review. We love to hear from our happy and satisfied customer :)

Best regards, Domino´s

Rated 5 out of 5 stars

Totally improved

Delivery is fast, good offers and totally improved compared to how it was in the past!

August 8, 2022
Domino's Pizza Danmark logo

Reply from Domino's Pizza Danmark

Hi Stefan.

Thank you so much for your great review. We love it when our customers are happy and satisfied.! :)
Keep up the good spirit and we will of course keep up delivering delicious pizza´s

Best regards, Domino´s

Rated 2 out of 5 stars

Late, cold, wrong toppings

The pizzas came very late, were already cold, and not even close to the correct toppings.

The one that was supposed to be a cheese pizza had 7-8 toppings on it.

The driver had already left by the time I opened the boxes, so I emailed them about the problem. No response whatsoever after multiple weeks.

The only positive thing I can say here is that the pizzas eventually did arrive.

August 8, 2022
Domino's Pizza Danmark logo

Reply from Domino's Pizza Danmark

Hi David.

Thank you so much for your review and feedback. This is exactly what we need in order to improve ourselves going forward.! We are very sorry to hear about your unfortunate experience. So many things went wrong at the same time - that is defently not the kind of food or service we wish to provide.
We would very much like to make amends for your experience. So there please send us an email at kontakt@dominos.dk with reference to this message and your order number. We´ll then make sure to have a super delicious solution ready for you :)

Best regards, Domino´s

Rated 1 out of 5 stars
Domino's Pizza Danmark logo

Reply from Domino's Pizza Danmark

Hi Claus.

Thank you for your review - it´s important with the bad ones as well as the good in order to improve ourselves :)
We are sorry to hear it´s the worst you ever had - each to their own taste ;) We´ll give you the opportunity to try our pizza´s when they are absolutely perfect, as they should always be.! So please send us an email at kontakt@dominos.dk with reference from this message and also your order number. Then we´ll have a crispy and delicious solution ready for you.!

Best regards, Domino´s

Rated 5 out of 5 stars

Perfect pizza’s idunno why ppl hate

Perfect pizza’s idunno why ppl hate

Domino’s is and always have been my favorite pizza place 🤩

I once drove 2 hours on my birthday just so that i could eat domino’s since they had just reopened 🍕

August 8, 2022
Unprompted review
Domino's Pizza Danmark logo

Reply from Domino's Pizza Danmark

Hi Luca.

Thank you so much for your great review :) We just love it when our customers are so happy and satisfied as you are.!
We will endeavor to continue to satisfiy you, with our delicious pizzas ;)

Best regards, Domino´s

Rated 4 out of 5 stars

Perfect

Very good and the service was alright too

August 8, 2022
Domino's Pizza Danmark logo

Reply from Domino's Pizza Danmark

Hi Tiago.

Thank you so much for your great review - we can never get too much of that ;)

Have a great evening.

Best regards, Domino´s

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look