While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The dominos located on 7174 Rockbridge Road, suite 1101, Stone Mountain, GA 30087 with phone number (678) 392-3130 is a huge mistake from which to make any order. This location is a franchise and th... See more

Rated 2 out of 5 stars

Delivery driver decided to hand 3 large pizzas to a 3 yr old. Lucky he didn't drop them. Ordered 6 pizzas 2 double decadence. No cheese sauce so basically a thin & crispy. Called up & was offered to t... See more

Rated 1 out of 5 stars

Ordered a rare domino's last night to try out, took advantage of an apparent "two for one offer", with the savings the misses decided to purchase some kind of chicken wing product, after consuming... See more

Rated 1 out of 5 stars

I have been scammed by a company called Complete Savings who Domino’s are affiliated. I was told I could have £16.87 off my next order, but what I didn’t know was I was apparently signing up to a £15... See more

Company details

  1. Online Food Ordering Service
  2. Pizza Delivery
  3. Pizza Takeaway
  4. Take Away Service

Information provided by various external sources

Domino's Pizza lets you browse coupons and order online - try the all new hand tossed crust, robust sauce and shredded mozzarella cheese.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

A terrible service from the Ilkley…

A terrible service from the Ilkley branch. Waited over an hour. Called them and the sad they couldn’t cope but it looked they were still accepting orders. I could either wait another 1-2 hours or get a refund in 7-14 days. What a joke. I think the Company has had its day and the rumours it’s in trouble are true. Never again.

November 17, 2018
Unprompted review
Rated 1 out of 5 stars

Appalling customer service from staff…

Appalling customer service from staff at Cardiff city centre branch. Dominos need to teach their employees good communication and customer service skills!!!!! They do not treat loyal customers respectfully at all!!! Can't even get the correct information on their computer, waste of time talking to staff cannot resolve a simple error/issue awful staff!!!!!!! Horrible branch to order from better off doing your own food and saving your money!!!!

October 10, 2018
Unprompted review
Rated 1 out of 5 stars

Extremely disappointing

I had ordered pizza for the family one night and followed the tracker, said when it was leaving the store, well an hour later the guy had the nerve to call me and ask me for my address, and at this point I was very angry and I told the guy I do not want the order so he said okay fine and hung up, I send two emails to customer service and I called the franchise no reply no answer no nothing, so I called the actual store and talk to a manager and he said we're busy too bad. What's really funny is now that I'm posting this Dell call me wanting to make things better, should have answered your emails.

July 16, 2018
Unprompted review
Rated 5 out of 5 stars

I am doing a review on this pizza place…

I am doing a review on this pizza place called Dominos.com in Greenville, NC on Charles BLVD which is by me. Well late last night like after 1 a.m., I decided to order a pizza with their creamy white sauce and chicken meat which was made by this incredible female named Gabrielle. She made my pizza so darn good that I can't stop talking about her. She has skills because she can make a darn delicious pizza. I just wished she had put on more chicken meat on that pizza. People at this store, they have the best cooks ever there. I mean they can throw down. Every time I order from this store they always make my stuff so great that I have to write about them, but this time Gabrielle holds the star in my taste buds. hey girl, don't ever leave.

June 1, 2018
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed with this…

Extremely disappointed with this company or rather this particular franchise shop which is in Cowick Street, Exeter. We just had a pizza delivery and all the food was luke warm and tasted awful as a result. No problem of course because as a customer one can complain right? Wrong, do you know why? Because the manager who says his name is Ty told us that it was impossible, that is right it was not true and no way was our food cold. Does that mean we are liars then:( Must do and I have rarely encountered such shocking customer service. Ty, I am going to pursue this until I get a proper apology from you!

May 11, 2018
Unprompted review
Rated 5 out of 5 stars

My local Dominos is great

I'm so impressed with my local branch of Dominos. Talk about quick. The pizza is always perfectly cooked. The toppings taste so fresh. The drivers are all great too. We just love the Large Hot and Spicy Pizza from Eastbourne Town centre.

November 12, 2017
Unprompted review
Rated 3 out of 5 stars

Great place.

Rarely have I been to a dominoes in Sri Lanka. But, this branch is well-maintained and grabs a decent crowd. I loved the buy one...thank you very much

November 20, 2016
Unprompted review
Rated 1 out of 5 stars

horrible horrible customer service yikes!

I ordered chicken perm sandwich and chicken alfredo bread bowl .at 6:47pm time now is 7:53pm and no food and no phone calls from the delivery guy . I called the store and I was placed on hold for 12 minutes till I eventually hung up. I called them again they put me on hold again .I blocked my number an got them on the phone finally .I asked where the food was ,the dominos pizza rep responded with "oh he's not there yet ". then I canceled my order and asked to speak with the manager .the manager was in no mood to speak with me reasonably .this is horrible horrible never again . the dominos pizza store is located at
227 W 40th St, New York, NY 10018

October 17, 2016
Unprompted review
Rated 1 out of 5 stars

One burnt one raw, "it's a franchise"

I ordered £30 worth of food from dominos tonight. One pizza arrived burnt on top and one arrived raw. Both inedible.

Called the store, offered replacement pizzas, declined as worried same thing will happen after an hour wait. Asked for a refund, told "I can't do that" by store manager, told I have to call customer services.

Called customer services, told they can't refund me, have to go to store. Called back the store,told he can't do anything.

Called customer services back, they have to pass complaint on to the franchise - it can take 5 days for them to investigate.

5 days to investigate why a pizza was burnt and another raw.

So 5 days out of pocket £30 for food I can't eat.

Useless.

June 30, 2016
Unprompted review
Rated 4 out of 5 stars

Good

Pretty good. I guess it depends on pizza itself and on country where it's made. A lot of people like it

March 1, 2016
Unprompted review
Rated 1 out of 5 stars

Hideous

One of my friends told me he got poisoned after eating Dominoe's. I didn't but when I ordered, I was unpleasantly surprised: dry, insipid and somehow..stale? I even can't describe it properly. It was horrible. Never again am I going to eat this.

December 10, 2015
Unprompted review
Rated 5 out of 5 stars

One of the best pizza

I personally love Dominos pizza, the taste is great. Always order for the family when we get the chance, find great specials online.

December 4, 2014
Unprompted review
Rated 5 out of 5 stars

The taste is amazing

When I order pizza, the service is very good. They were very nice on the phone and when I had a problem they always fix it for me. The customer clientele would recommend me good prices. Always order every week.

December 4, 2014
Unprompted review
Show reviews in all languages. (74 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look