Domus Recruitment Reviews 48

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, genuine care, and dedication, making the recruitment process seamless and supportive. Many highlight the excellent service, noting that the company excels at matching individuals with suitable roles and providing continuous support, even after placement. The customer service is frequently described as responsive, helpful, and informative, with people appreciating the regular updates and guidance provided throughout their job search. However, some people mentioned dissatisfaction with the company's approach, describing it as pushy and unprofessional, with concerns about staff rudeness and inappropriate behavior. A few other people also felt that the company seemed more focused on filling roles quickly rather than understanding individual needs.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, support, and efficiency in... See more

Service

Reviewers mention positive feedback about service, highlighting the exceptional care and professionalism... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising the timely and professional manner... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Domus is the first agency I've actually worked with as a contractor rather than an employer seeking candidates. I've found the support in finding and matching roles first rate and when in post the ong... See more

Company replied

Rated 5 out of 5 stars

I worked with Jacey who helped me secure my current position. Jacey is an absolute professional! She is knowledgeable, approchable and genuinely invested in matching the right people with the right ro... See more

Rated 5 out of 5 stars

I was liaising with James Paton to find the perfect role to suit myself and job skills James matched with with a fantastic employer to suit myself and was very supportive and helpful every step of the... See more

Company replied

Rated 5 out of 5 stars

I had an amazing experience with Domus recruitment, Helena specifically.Amazing amazing experience. During the time she was connecting me with a possible employer, she would call regularly to give fe... See more


Company details

  1. Recruitment Service
  2. Employment Consultant
  3. Recruiter

Information provided by various external sources

Specialist Hospital and Care home recruiters


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

48 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(48)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

They go above and beyond

I worked with Jacey who helped me secure my current position. Jacey is an absolute professional! She is knowledgeable, approchable and genuinely invested in matching the right people with the right roles. She makes the process seamless for both clients and candidates, and her dedication shines through in every interaction. Jacey is one of those rare people who combines professionalism with genuine care. She listens, understands, and goes above and beyond. I couldn't recommend her enough.

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

From the first conversation !

From the first conversation with James, I knew I was in good hands and felt comfortable in all our communications.
He spent alot of time asking about me to get to know what I was looking for so I could be better placed. I had a few other recruitment companies contact me but gave the impression they just wanted to fill the role.
James informed ,guided,advised and gave feedback and most important listened to me.
Made me at ease so I enjoyed the journey to finally accepting a position.
Is still supporting me after I started my new position to make sure I am settling in.
Thats what I call a true recruiter at a company I would recommend using.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Jacey Noon is an asset to your company

I have dealt with Domus both as a client & candidate for a number of years. They are exceptionally good at listening to the brief and not putting people in front of you that don't meet your criteria or as a candidate putting you in front of companies that aren't for you. I have dealt with Jacey Noon on a number of vacancies now, and I can safely say that she is awesome. Responsive, honest and incredibly helpful, she is an asset to an already great team.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience.

I found myself in the unfortunate position of needing to gain new employment following liquidation of my previous company, Dolmus recruitment where very helpful. They listened to my experience and what I was looking for and found matches for me, Jacey noon was my recruitment consultant and she spoke to me regularly and kept me up to date, she made me feel at ease throughout the process. A great experience had and if I was ever looking for employment again in the future I’ll be sure to contact Dolmus

July 1, 2025
Unprompted review
Rated 2 out of 5 stars

Very pushy and bullish!!

Very pushy and bullish!!
Not professional at all. No explanation regarding terms and conditions. Staff was verging on rudeness and threatening.
Good candidates but I think they send people to entice you and move them on. 4k for introduction and no guarantees of how long staff would stay with you is much.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

I have been with DR since 2017

I have been with DR since 2017
They are both as an Organisation and the Individuals I have worked with, the most Consummate Professional Recruitment Consultants in their sector.
Continually supportive, and promote excellent advocacy on behalf of their clients.
Keep going guys !!!

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

The professionalism

The professionalism, care and support Thomas Hackett gave me starting from my initial contact has been second to none! He is a pleasure to speak to on the phone and I was always able to easily discuss any concerns or ask questions I may have had about my new role

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Millie is wonderful!

Millie has been great to work with. She took the stress out of looking for a new job. I require sponsorship to work in the UK and Millie was able to provide me with options of great companies who would be willing to provide sponsorship. I would recommend Millie to anyone looking for help finding a new career opportunity.

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

I couldn't be happier with Helena…

I couldn't be happier with Helena helping me in finding a position that I am now in.
From word go she took in board of what I was looking for and supported me with tips and suggestions when going for interview.
Even now she keeps in contact, making sure I am happy in the position that she has found me.
Helena has a lovely bubbly personality and makes me smile every time I speak to her.
I would recommend her to anyone.

May 24, 2024
Unprompted review
Rated 5 out of 5 stars

Look no further

Hi everyone, I recently had a chance to work with probably one of the most enthusiastic and passionate recruiter I ever known. Millie Caldwell is exactly the person you need if you want to change your job, her dedication and attitude are exactly what you need. From the beginning she was very professional and supportive and she guided me trough the process and that is making a difference. Good luck in your future plans Millie.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Highly professional and personalised recruiter!

Domus proved to be a very professional recruiter for my recent position. Highly sensitive to meeting both my criteria for meeting my skillset as well as matching the right provider to ensure the right decision was made on both sides. Millie particularly addressed all elements of safe recruiting, experience and skills secured then continually monitored the process of recruitment starting through probation.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

Staff keep you informed and that's important.

I dealt with Millie and from start to finish she was excellent - the thing that stood out for me was Millie was really interested in me, always asking how I was, working to get me a suitable position, and it wasn't easy for her but she kept going and guess what I got the job - well done Millie, you are a star and a credit to Domus.

July 11, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent and dedicated service

Many thanks to Jalees, who went above and beyond my expectations, he gained my trust, listened to what was important to me within a job role I was seeking. He consistently updated me on available positions, requirements within the role and gave feedback regularly. Jalees found me my perfect role and I cannot thank him enough.

May 2, 2023
Unprompted review
Rated 5 out of 5 stars

I have been working with Millie

I have been working with Millie , who has stuck with me- when others didn’t- and found me a great role. Always professional and enthusiastic, I really felt she was genuine and cared about getting me the right role.

April 14, 2023
Unprompted review
Rated 5 out of 5 stars

Great support

I was approached and supported by Millie at Domus. She is very professional, knowledgeable and approachable, highly involved through the whole process, giving me feedback from the employer immediately after talking with them, and I am very grateful to her for helping me in securing a great job. I highly recommend her.

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

Truth worthy

Truth worthy, very efficient , Proffesional and helpful . Particularly Kiana Mourant honestly she has been so amazing, fantastic support and highly efficient. Very recommended

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Agency

The team were very pleasant and profession.

Mike was very supportive and knew the areas I was interested in and made sure he put me forward for the most suitable jobs in my criteria.

He followed up on every step of the way and was full of encouragement, advise and excellent support throughout.

Due to Mike I have landed my ideal job.

December 21, 2022
Unprompted review
Rated 5 out of 5 stars

Reliable and trustworthy

Friendly, honest and trustworthy.

I have found them to be really helpful in assisting me to prepare for an interview, giving great insight into the roles offered and the organisations I have applied for.
They also provide great feedback and answer queries quickly

December 8, 2022
Unprompted review

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