Donnajaysbordeauxs Reviews 

173
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, dedication, and supportive approach throughout the entire process. People frequently highlight the high quality and health of the puppies, noting their wonderful temperaments and how well they are cared for. Many appreciate the excellent communication, regular updates, and valuable advice provided, making the experience smooth and reassuring for new puppy owners. While the vast majority of feedback is overwhelmingly positive, no significant recurring negative themes or specific areas of dissatisfaction were consistently mentioned across multiple reviews.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their approachability, knowledge, and... See more

Product

People report positive experiences with the product, consistently praising the puppies as exceptional,... See more

Quality

Clients share positive opinions on quality, consistently praising the exceptional quality of the puppies,... See more

Customer service

Consumers report positive experiences with customer service, highlighting the approachable and knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We could not be happier with our experience. From the very beginning, Donna kept us updated regularly on our baby girl, sending photos and messages that made the wait so much easier and so exciti... See more

Company replied

Rated 5 out of 5 stars

Was looking for a stud dog for my maltipoo and having done my homework chose one of Donna’s dogs. She has been very helpful right from the start and provided an excellent professional service, couldn’... See more

Rated 5 out of 5 stars

Donna has been great. I would highly recommended her, she is so knowledgeable. We have never had a puppy before, we have always had rescue dogs and Donna has given us so much advice about how to... See more

Company replied

Rated 5 out of 5 stars

Donna Jay was incredible. From the start of our journey when choosing our lovely little Cavapoo Milo through to collection, she was generous with her time knowledge and expertise. Even going above a... See more

Company replied


Company details

  1. Dog Breeder

Written by the company

I have been breeding for the best part of 19 years and have been licensed for the majority of them, I only have kennel club registered dogs who are laboratory health tested and a lot are generations clear which prevents hereditary sinister diseases, i’ve produced many dogs over the years that have gone onto winning their class at Crufts in consecutive years and I export worldwide. I’m known for top quality, healthy, happy, confident, pups with exceptional temperaments. I pride myself on what I’ve achieved over the years, and I am very proud of my achievements, and I am a trusted reputable Breeder


Contact info

4.8

Excellent

TrustScore 5 out of 5

173 reviews

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4.8

All reviews

(173)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend Donna jay

After searching for a while to find the perfect stud we found Donna Jay! She offers a very good package where she’s does cytology to check whether the girl is ready, ai (if needed) and pregnancy confirmation scan! And 2 matings. Her dogs are very clean and well looked after and well trained. Donna is a lovely lady who goes over and beyond for her dogs and customers and I would highly recommend to anyone! She knows what she’s doing and I wouldn’t go to anyone else and I will be using her services again in the future. I used Tommy (poodle) and my dog dolly (cavachon) and we have confirmed 5+ cavapoochon puppies at the scan at donna Jays today! Excellent professional service and will highly recommend

Thankyou Donna x

January 4, 2024
Unprompted review
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Reply from Donnajaysbordeauxs

Thank you with many years in this field I can offer my expertise in providing the very best professional service for my customers, thank you for your review and can’t wait to get pics of your babies

Rated 5 out of 5 stars

Expert Breeder

Expert advice and guidance.
Natural mating was not successful first time so used cytology and then AI with Foxy and it worked!!! Quick, calm and no stress. Followed by ultrasound scan to confirm pregnancy. Great experience. Thank you Donna. Would definately return.

October 20, 2023
Unprompted review
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Reply from Donnajaysbordeauxs

Hi Katie I say this many times to my customers you must always test your girls prior to mating them, each female is different and not every season is the same her ovulation day can change, when we test we get the result, thank you for your review

Rated 5 out of 5 stars

Fantastic licensed dog breeder.

Well what can I say about Donna Jay that hasn’t already been said?. Nothing.

Donna Jay goes the extra mile when looking after her dogs and puppies. She makes sure the puppies are in their best health before they leave her to go to their forever homes.
I got my first dog Harvey, from her 7 years ago and he’s still going strong. He brings me joy and happiness every day.

If you want to go to a licensed breeder who is kind, compassionate and caring for the dogs in her charge then look no further.

My next dog will be from her.

Thank you Donna Jay.

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

We have just bought the most gorgeous…

We have just bought the most gorgeous miniature dachshund puppy from Donna. Throughout the process she has been so helpful and always at the end of the phone when needed. She clearly gives all her puppies the best start in life. Would highly recommend Donna to anyone wanting to buy a puppy. We will certainly be returning when we are ready for the next one!

November 9, 2023
Unprompted review
Rated 5 out of 5 stars

We have waited until the right time for…

We have waited until the right time for our family to get a puppy, a family member who knew Donna gave me her details. Initially I emailed Donna to give her a brief outline of what we were interested in and when, Donna replied promptly and answered all of my queries, we exchanged numbers and I promised to get in touch when the time was right.
When we were ready I telephoned Donna who had all the time in the world to talk to me and my daughters about the process of purchasing our puppy and we were thrilled to be added to her waiting list. We joined tik tok and eagerly awaited each update, picture and video trying to pick out our pup, Donna kept in touch with us and sent us videos and updates.
When we picked up our puppy we were all so excited, He is perfect, everyone comments and pretty he is, he has picked up basic commands and slept through the night in his crate from the first night.
Donna has called to check on us and our puppy and has been available on occasion when we have had a query.
Thank you Donna for our Remy, we love him for his whole life 💕

September 26, 2023
Unprompted review
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Reply from Donnajaysbordeauxs

Thank you Fran for your review it means a lot as there’s so many unscrupulous breeders out their my trust pilot reassures cautious potential new owners looking for their trusted breeder peace of mind that their in safe hands with me and knowing you have a healthy happy confident puppy, I put the time and effort in making the transition for both puppy and new owner a breeze xx

Rated 5 out of 5 stars

pawfect !

After searching high and low for a good Cavapoo breeder, meeting Donna was a breath of fresh air. We were very particular about the breeder we wanted to choose and given the commitment of owning a puppy / dog we wanted to be sure we were happy not just with the puppies but the environment they've grown up in. Donna was patient, spent time with us to go through the DNA test records and health certificates of our darling pup's pawrents and grandpawents and at no point did we feel rushed to make this all important decision.
Donna very much restored our faith in our search and here we are on day 2 of having our adorable pup and she is already learning her sit and stay commands.

Cannot thank you enough Donna!
Seb & Gloria

October 14, 2023
Unprompted review
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Reply from Donnajaysbordeauxs

What can I say other than my pleasure…. You are both wonderful people who clearly will love and adore my baby, you make my job easy, you are such lovely people and we hit it off from the start. Thank you for being thorough and Seb sure put me through my paces but nothing to hide here. Thank you for being particular which led you to me ❤️

Rated 5 out of 5 stars

Wow what can I say…

Wow what can I say, we initially began our search for our our pup wanting a cavalier. We came across Donnas cavapoo pups and we were instantly sold just by her alone. She is such a professional, loving lady whose love of dogs is obvious within seconds of meeting her. She wants the best for her dogs and pups and that is how you want your pup to enter this world- with a lady like her. She gave us lots of advice on the breed as we’ve never had a cavapoo before and she followed up with us that evening, and the day after to see how our new pup was settling into the family.
Our pup is settling in brilliantly, a good eater and is already using her puppy pads.

Cannot recommend enough ❤️. Thank you Donna x

October 12, 2023
Unprompted review
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Reply from Donnajaysbordeauxs

Thank you Laura always here for you so happy she’s settling in as I’d hoped, yes I’m happy to assist you throughout the life time of your baby

Rated 5 out of 5 stars

Brilliant experience finding our forever puppy

Absolutely over the moon with the experience my family had when we started looking for a forever puppy. My daughter and wife happened to see Donna Jay on Tik Tok, the years of experience showed on her posts and I decided to contact her . After a long conversation of how the dogs are health checked and looked after I could tell how totally dedicated Donna was. Everything was explained and every question answered. Needless to say I made the decision that Donna Jay was the lady to give us a beautiful healthy Cavapoo puppy. I placed a deposit and waited for Donna to contact me, when the litter had arrived my girls made the decision of which puppy they wanted.
Donna kept us updated with Tik Tok posts and we watched our puppy grow over the following weeks. The day came when we had to pick her up and again Donna had everything organized which made us feel really confident. She’s home now and we couldn’t be happier I’m still calling Donna from time to time for advice and she does all she can to help . Thanks so much Donna Jay

July 29, 2023
Unprompted review
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Reply from Donnajaysbordeauxs

Hello Lee thank you so much for taking the time to write such a lengthy review, having families/ customers like you make my hard work worth while, what an absolute pleasure it was handing one of my babies over to your beautiful daughters the tears of joy had me chocked up, I’m delighted you have given my girl a 5 star home for life, she has settled right in from the video and images you sent me this evenin, I should be thanking you for being such a wonderful customer and I’m always here for any reassurance you need,

Rated 5 out of 5 stars

Donna is a lovely lady whose knowledge…

Donna is a lovely lady whose knowledge and professionalism is outstanding
The communication between us was great and her knowledge and experience is amazing. She made us feel at ease from the very first phone call enquiring about a puppy
We can’t thank Donna enough for our beautiful Rufus and would thoroughly recommend her she really is a Five Star breeder

August 5, 2023
Unprompted review
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Reply from Donnajaysbordeauxs

Thank you Lisa I’m happy to help glad we got Rufus sleeping through between us keep in-touch xxx

Rated 5 out of 5 stars

Best Breeder Donna Jay is first class

Best Breeder Donna Jay is first class, also very professional in breeding Top Class puppies. She is supportive with any questions we have. I was amazed by her knowledge and experience of the breed she chooses to use, producing fine healthy puppies. Who I’m sure will go on to win many certificates in the dog ring .

August 5, 2023
Unprompted review
Rated 5 out of 5 stars

Donna was lovey and great to deal with

Donna was lovey and great to deal with, she sent pictures and updates and we had a smooth collection! Our little girl puppy Crumpet was chunky, outgoing, happy and healthy! She settled in and didn’t ever cry though the night and she was already pretty much pad trained at 8 weeks old! She is now 10 months old and she is our world, we would definitely go back to Donna if we ever decided to get Crumpet a brother or sister! Thanks again Donna x

September 7, 2022
Unprompted review
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Reply from Donnajaysbordeauxs

Thank you Arabella your more than welcome so happy you had a smooth transition always here and happy to oblige

Rated 5 out of 5 stars

Excellent experience

I have just been to visit Donna’s toy poodle Robin for a second mating with my little poochon Daisy
And all I can say is what a wonderful relaxing experience
Donna puts you at ease talks you through the whole process as this is my first time breeding my Daisy
Spotless clean very knowledgeable
All paperwork and checks impeccable
Just fabulous
Answers all questions makes you feel at ease and was wonderful with my dog 🐶

June 17, 2023
Unprompted review
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Reply from Donnajaysbordeauxs

Your welcome Lisa I always want the female to be comfortable and ready no rush and no restricting I always put the girl first, I want to make her 1st memorable encounter a pleasant and happy experience xxx

Rated 5 out of 5 stars

Wonderful puppy from a wonderful breeder

Donna was so lovely from the start. Great communication, answered all my questions and really put my mind at ease as altho I have lots of doggy experience this is my first puppy. My little Biscuit is a happy, healthy confident little girl and has been from the day I brought her home. I can’t recommend Donna and her puppies enough xx

May 30, 2023
Unprompted review
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Reply from Donnajaysbordeauxs

Hello Katie what an absolutely lovely lady I am in no doubt biscuit will have a life of Riley with you and your dad who is such a lovely person, was a pleasure to hand my beautiful puppy over to you always here for you day or night 🫶🏻

Rated 5 out of 5 stars

Outstanding Breeder - highly recommended!

We recently picked up our beautiful little Cavalier King Charles puppy from Donna and were so delighted with the service which Donna provided.
She is a lovely lady who is extremely professional. Donna is so organised and extremely educated in the welfare of her dogs, she puts the health and well being of the puppies before anything and it is clear to see that they are very well taken care of.
The puppy came to us with all health checks done, and complete reassurance, which for us was very important having lost our previous King Charles after much heartache and suffering.
It is clear that Donna has put in a lot of effort with the puppy as he has come to us already using training pads which we are so grateful of! Not only this but Donna's aftercare is fantastic, she has been a great support even after we brought home, helping with any queries we have had and ensuring we get the correct vaccinations going forwards.
Donna was also fantastic with our children who were so interested in all of her dogs, she made a special effort to bring one of her other dogs (which they had never seen before) to the garden for the children to see - which they loved!
We love our puppy, (Oscar) and feel very confident in his health and well being from the start he has been given by Donna.
We would without doubt recommend Donna to anyone, she is like no other breeder we have experienced before. The dogs are very lucky to have her!

May 20, 2023
Unprompted review
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Reply from Donnajaysbordeauxs

Thank you Sarah for your lovely review being a mother and grandmother I know how important it is for the children to be happy and what beautiful children you have, the Bordeauxs are a giant breed and not as common as some breeds, I bet the children thought they were like lions….. thank you for choosing me to be your trusted breeder xx

Rated 5 out of 5 stars

Found the Perfect Dog with Donna Jay

I got my Toy Poodle boy from Donna Jay, and I couldn't be happier with my experience! Donna was incredibly friendly and professional throughout the entire process.

She was very knowledgeable about the breed and provided me with all the information I needed to make an informed decision. When I finally brought my new furry friend home, I was amazed at how well-behaved and friendly he was.

It's clear that Donna is a responsible breeder who cares deeply about the health and well-being of her dogs. My new pup is such a good boy, and I'm so grateful to Donna for providing me with such a wonderful companion.

I highly recommend Donna. She's a true professional who will provide you with a top-quality dog! Thank you, Donna for my London boy <3

May 6, 2023
Unprompted review
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Reply from Donnajaysbordeauxs

Hello Holly I am so pleased he’s settled in so we’ll I do my very best to ensure a smooth transition, such a lovely lady who I have no doubts is going to give my boy a lifetime of love and happiness…. Speak soon xx

Rated 5 out of 5 stars

Thank you Donna for our toy poodle!

We bought our toy poodle from Donna and we couldn’t have asked for a more amazing experience, start to finish. She was caring and there for support throughout, gave all the information on the puppy beforehand and was supportive in the handover. Our toy poodle has the most amazing and playful personality, it’s clear as day that he’s been born into a caring and happy breeding home, preparing him for his forever family. We can’t thank Donna enough and we couldn’t recommend a more fantastic breeder. Thank you Donna!!!!

March 27, 2023
Unprompted review
Rated 5 out of 5 stars

Bought 2 beautiful cavapoo boys over…

Bought 2 beautiful cavapoo boys over last few years amazing dogs best temperaments and zero heath issues , highly recommend

September 28, 2022
Unprompted review
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Reply from Donnajaysbordeauxs

God bless you Shona I really appreciate your post hope you help reassure potential customers with their reservations, thank you for coming back for a 2nd pup from me

Thank you

Rated 5 out of 5 stars

Donna restored my faith in breeders

Purchased an established dog from Donna. She was upfront, honest, experienced and all paperwork in order. Donna is a character and made us feel really comfortable. After a previous bad experience with a greedy breeder, I was more than sceptical but I was soon put at ease. Donna allowed within her terms to allow the dog to be checked by my own vet within 24 hours which shows her confidence in her dogs. So happy with my new addition thank you Donna:-)

January 27, 2023
Unprompted review
Rated 5 out of 5 stars

Donna is an amazing lady with knowledge and experience

Donna is an amazing lady, she knows everything there is to know about dogs. She loves her dogs and you can clearly see this in them. I went to Donna for the use of her stud dog, this is my first time and my girls. from the first conversation she helped me, explained what I need to be looking at, she gave me 2 dates. These dates were spot on as you could clearly see my girl was ready.
She is such a lovely lady and reassured me and my girl. Unfortunately my girl was a bit scared so she had to be AI. Donna knows exactly what she is doing I would recommend her to anyone wanting one of her puppies or wanting to use her dogs as a stud. I am booked to go back for a scan! Again Donna thank you for always being on the other end of the phone and for such professionalism and care that you put into all of your dogs and others.

January 28, 2023
Unprompted review
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Reply from Donnajaysbordeauxs

Hello Carly thank you for your review I really appreciate you taking the time to write it, it means so much when others say it’s clear to see my passion as working hard everyday 7 days a week I don’t see me as others see me and it’s lovely to hear makes it all worth while xx

Rated 5 out of 5 stars

First time Breeders

We were first time breeding our beautiful pet ‘Jessie’ poodle x bichon Frise and very nervous about doing so, after finding Donna we knew we were going to be looked after. We had a natural and artificial mating and it was a success our 3 puppies were born in December and they are the most gorgeous puppies, Donna was on the end of the phone for advice and any questions I had throughout, the pups even went back to be microchipped with Donna before getting ready for their new homes. I would highly recommend DonnaJays for any of her services and we will definately be using her again, Thankyou so much Donna

October 4, 2022
Unprompted review
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Reply from Donnajaysbordeauxs

Hi Charlotte what beautiful puppies Jessie & Tommy produced their coats are incredible with dense loose curls, it was an absolute pleasure helping you throughout the whole process, you did an amazing job rearing them well done to you and see you soon xx

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