Donnajaysbordeauxs Reviews 

173
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, dedication, and supportive approach throughout the entire process. People frequently highlight the high quality and health of the puppies, noting their wonderful temperaments and how well they are cared for. Many appreciate the excellent communication, regular updates, and valuable advice provided, making the experience smooth and reassuring for new puppy owners. While the vast majority of feedback is overwhelmingly positive, no significant recurring negative themes or specific areas of dissatisfaction were consistently mentioned across multiple reviews.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their approachability, knowledge, and... See more

Product

People report positive experiences with the product, consistently praising the puppies as exceptional,... See more

Quality

Clients share positive opinions on quality, consistently praising the exceptional quality of the puppies,... See more

Customer service

Consumers report positive experiences with customer service, highlighting the approachable and knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We could not be happier with our experience. From the very beginning, Donna kept us updated regularly on our baby girl, sending photos and messages that made the wait so much easier and so exciti... See more

Company replied

Rated 5 out of 5 stars

Was looking for a stud dog for my maltipoo and having done my homework chose one of Donna’s dogs. She has been very helpful right from the start and provided an excellent professional service, couldn’... See more

Rated 5 out of 5 stars

Donna has been great. I would highly recommended her, she is so knowledgeable. We have never had a puppy before, we have always had rescue dogs and Donna has given us so much advice about how to... See more

Company replied

Rated 5 out of 5 stars

Donna Jay was incredible. From the start of our journey when choosing our lovely little Cavapoo Milo through to collection, she was generous with her time knowledge and expertise. Even going above a... See more

Company replied


Company details

  1. Dog Breeder

Written by the company

I have been breeding for the best part of 19 years and have been licensed for the majority of them, I only have kennel club registered dogs who are laboratory health tested and a lot are generations clear which prevents hereditary sinister diseases, i’ve produced many dogs over the years that have gone onto winning their class at Crufts in consecutive years and I export worldwide. I’m known for top quality, healthy, happy, confident, pups with exceptional temperaments. I pride myself on what I’ve achieved over the years, and I am very proud of my achievements, and I am a trusted reputable Breeder


Contact info

4.8

Excellent

TrustScore 5 out of 5

173 reviews

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4.8

All reviews

(173)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Donna is the lady to go to ...

Donna is such a lovely lady & her heart is definitely in the right place when it comes to her fur baby's, I've just had a little cavalier king charles of her & you can tell that they've had the best start in life with Donna, she's always at the end of the phone to help with any questions that I have & always makes me feel at ease when it comes to nala 💗 if anybody is thinking about having a puppy go to Donna because honestly you won't get any better else where, her pups are healthy & well looked after, Donna you have made my kiddies the happiest kiddies in the world! A big thank you xx

October 28, 2024
Unprompted review
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Reply from Donnajaysbordeauxs

Hi Jodie thank you for choosing me to be your trusted Breeder and thank you for your trustpilot review. I am always here at the end of the phone whenever you need me for the lifetime of your fur baby I pride myself and providing an impeccable customer service and the quality in adults is evident in their progeny, thank you and speak soon

Rated 5 out of 5 stars

Amazing dog breeder!! - Definitely recommend!!!

Donna was extremely professional throughout the whole process of buying our dog. She kept in regular contact with us and provided lots of updates and information which really helped, including all relevant info on health checks. Donna clearly puts so much time and effort into her business and it really shows. She really cares about the dogs she breeds. Our little dog is amazing, has settled in really well and has a lovely temperament. Thank you Donna !!! 😊😊😊

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

The Benchmark Standard

What can I say. Donna was brilliant from the first time I spoke to her on the phone, to when we picked up our little baby girl yesterday. Donna’s knowledge in this field and experience is beyond reproach and any questions we asked were answered both confidently and re assuringly. Our priority when trying to find a breeder was somebody who put both the health and welfare of the dog above everything else. Donna excelled this area in every department with confirmation of health checks etc. I would have no hesitation in recommending her and would certainly use her again. Donna Jays Bordeauxs is the benchmark standard for other breeders to reach. If I could give her 10 stars, I would.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

The best breeder!

Review

Donna Jay! I could not recommend you enough, from start to finish you have been absolutely wonderful!

From my first ever phone call with you I knew it was going to be you I purchase my puppy off… it was always going to be you! I was looking in to other breeders for months and as soon as I was recommended to you by a family member after just one call I knew exactly where to be!

None of the breeders I had spoken to compared to you at all! The time, effort, and care you put in to your dogs and pups is outstanding and they are lucky to have you! And us customers are even more blessed to know there are good breeders in the world like you!

The updates and the pictures have been amazing throughout, dreams really do come true with you Donna jay you deserve everything good in life to come your way, thank you so much for being the biggest part in our next milestone of life!!

Teddy is now home with us and settling in lovely, his temperament is so pleasant and we are all smitten with him! Thank you so much again Donna!♥️

October 28, 2024
Unprompted review
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Reply from Donnajaysbordeauxs

Oh wow thank you so much Courtney and I felt exactly the same knowing my baby was going into a well planned and thought out home, you asked all the right questions and was willing to wait for the right breeder which is wonderful,
Your sons face was a picture when he was surprised with Teddy he didnt have a clue, I was almost I tears of
Joy, it’s been my pleasure to have you join the ever growing Donna Jay family

Rated 5 out of 5 stars

Thank you Donna

We cannot thank Donna enough for our beautiful cavapoo puppy. He is very clever, has a fantastic temperament, and a cheeky side. He is also very sociable and loves meeting both people and other dogs.

After speaking with Donna for the first time, we knew that we wanted to purchase one of Donna’s puppies. As first time puppy parents Donna provided us with excellent advice. On pick up day Donna ensured we had all the necessary paperwork and provided a puppy pack full of helpful items which have been well used! We would absolutely recommend Donna to anybody looking to purchase a puppy!

September 8, 2024
Unprompted review
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Reply from Donnajaysbordeauxs

Thank you for taking The time to write this review and acknowledging the time effort care and love put into each and every puppy to ensure the transition into their new home is easy for both puppy and New owner, thank you x

Rated 5 out of 5 stars

We recently purchased a Cavapoo puppy…

We recently purchased a Cavapoo puppy from Donna Jay, and our experience was nothing short of exceptional! From our first contact, Donna was incredibly friendly, knowledgeable, and genuinely passionate about her puppies. She was always prompt to respond to our questions and provided us with detailed information about the breed, the parents, and the puppy’s early life.

When we visited to pick up our puppy, it was evident that Donna takes great care in raising her puppies in a loving, clean, and healthy environment. The puppies were well-socialized and full of energy, clearly well-loved and cared for. Donna took the time to walk us through the puppy's vet records, feeding schedule, and provided us with a starter pack that included food, and some toys to help our puppy adjust to his new home.

Since bringing our Cavapoo home, he has been an absolute joy — healthy, happy, and very well-adjusted. We attribute this to the excellent start Donna gave him. We highly recommend Donna Jay to anyone looking for a Cavapoo puppy. Her professionalism, dedication, and love for her puppies are evident in every aspect of her breeding practice.

Thank you, Donna, for bringing such a wonderful addition to our family!

August 11, 2024
Unprompted review
Rated 5 out of 5 stars

Review for Donna Jay


I recently had the pleasure of purchasing a male Cavapoo puppy (mr grey) who I have named named Ernie from Donna Jay, and I couldn't be happier with the experience! From the very beginning, Donna’s communication was exceptional. Choosing the right puppy can be daunting, but she made the process seamless and enjoyable.

Donna took the time to answer all my questions and provided detailed information about each puppy, which was incredibly helpful. I appreciated the regular updates she sent during the waiting period; it really made me feel connected to Ernie even before bringing him home.

Moreover, the health checks and vaccinations provided were thorough, giving me peace of mind that I was bringing home a healthy and happy puppy. Donna's dedication to responsible breeding shines through in every aspect of her work.

If you’re considering adding a Cavapoo to your family, I wholeheartedly recommend Donna Jay as a trusted breeder. Thank you, Donna, for bringing Ernie into our lives!

August 11, 2024
Unprompted review
Rated 5 out of 5 stars

Donna is a top quality breeder of exceptional pups

I was looking to introduce a dog to our family and was initially wanting to have a cavalier King Charles spaniel however my other half has allergies. Donna Jay was recommended to me as a reputable breeder and from the moment we spoke on the phone she was just so knowledgeable and informative she explained the Cavapoo breed and helped me decide if this was the right breed for our family. Throughout the process Donna responded to all my questions was happy to be contacted and discuss anything I needed to know all this despite at times being run down or poorly she still took the time to answer all my questions.

Now the real quality of Donna’s breeding shone through once Lyra came home. What we took home was not only the most gorgeous little fluff ball but a confident, well adjusted little lady with a stunning temperament and that is speaks volumes of Donna as a breeder. All vets have commented on my girls good quality and health and she’s just been a joy. I was so worried as I have 3 kids 2/6/8 and the anxiety of a dog being reactive with them was a real fear, but my girl has just slotted in perfectly with my older girl she loves snuggles on the sofa and my baby is like another puppy with her they enjoy more rambunctious play usually my 2yr old laughing hysterically as they chase each other. But Lyra displays such patience and care with the kids.

Recently I was in a local independent pet store watching a man by a lions worth of dog food. He said he had a dog de Bordeaux I said my cavapoo Breeder does those and he lit up and said “Donna Jay” he got his dog from Donna 6 years ago the entire pet store including staff were all talking about Donna and just what a fantastic breeder she is. I mean I live well over an hour from Donna her reputation for quality dogs. Another big plus is Donna only sells pups from dogs she owns not just the mom but the stud.

Going on the big puppy selling websites I could easily obtain a cavapoo puppy at half the price I paid for my Lyra. But if you want to buy a puppy on the cheap you really should reconsider getting one. The genetic health tests Donna has for her mating dogs is priceless especially for anything with cavalier in it! back yard breeders do not check these things and you could end up with a poorly dog. Not only that Donna only breeds from
Her own males/females chosen for their health and temperaments and trust me this is major as parents do pass on temperament traits to pups.

I couldn’t sing Donna’s Praises higher my family is complete with Lyra. If you are looking for a top quality breeder please look to Donna she’s exceptional.

May 8, 2024
Unprompted review
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Reply from Donnajaysbordeauxs

Oh Emma what a review so much thought has gone into writing it, it’s all correct my reputation is known world wide it means so much to me having spent so much time writing this thank you so much always here for you x

Rated 5 out of 5 stars

Fantastic Happy & Healthy Puppies

From my first telephone conversation with Donna to finally picking up our puppy the whole experience has been so positive. Donna was amazing. Her communication was first class and she even took the time to FaceTime me when I wanted to see the puppies. She has a great knowledge and understanding of the breed and was happy to answer any questions we had. We were able to see the puppies Mum & Dad which was lovely too. The puppies were bathed before coming home with us and all documents ready for a very smooth handover.

What a lovely surprise the goodie bag was too. Everything you could want for a new puppy to settle into a new home and make the transition stress free. An amazing touch, even including a water bottle!

Once we got the puppies home Donna’s communication and continued support was outstanding and nothing was too much trouble, no matter how silly the question may have been.

It is clear that Donna loves all her dogs and we are so grateful that she trusted us to become their new parents.

Thank you Donna for a great experience! We will keep you updated with their progress. It’s been a real pleasure getting to know you.

July 3, 2024
Unprompted review
Rated 5 out of 5 stars

Mini Wire Dachshund

We recently got a mini wire dachshund from Donna, and we couldn’t be happier! From the start, she was friendly, knowledgeable, and passionate about her dogs. She patiently answered all our questions and made sure we were ready to bring my new pup home.

When we arrived to pick up the puppy, we were impressed by how clean and loving the environment was. You could tell each dog was well cared for and loved. Our puppy is healthy, well-socialised, and has the cutest personality – a true testament to Donna’s care.

She talked us through all of the relevant paperwork for both the puppy and her parents and gave us some starter supplies, which was super helpful. Donna was brilliant at taking photos of our first time seeing our puppy, taking away the pressure to get photos and allowing us to truly enjoy our collection process.

If you’re looking for a puppy, we would highly recommend Donna. She really cares about her dogs and it shows. We have had experience with a couple of breeders in the past and can honestly say that none of them match Donna’s enthusiasm, care and levels of communication.

Thanks for bringing such joy into our life with my new furry friend, Fig!

July 6, 2024
Unprompted review
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Reply from Donnajaysbordeauxs

Thank you Will & Tim for your review it is my pleasure as you and Tim proved from day 1 a perfect fit for one of my babies, upon collection your emotions were clear to see I had made the right decision you have both been patient and understanding as I do do things differently to most breeders and I run a tight ship, this in return ensures you have a 150% healthy happy confident puppy to last you a life time, I look forward to updates and I wish you all the very best and I’m always here 7 days a week for any questions or advise, fig is one stunning girl ❤️

Rated 5 out of 5 stars

Excellent Breeder with Outstanding Puppies

Absolutely brilliant experience from start to finish! Donna is one of the best breeders that I have ever come across. From the moment I saw the first picture of one of her miniature wire haired dachshunds I knew that she was the puppy for our family. I fell in love instantly and Donna made the whole process so easy with so much kindness and friendliness. I paid a deposit without hesitation and arranged a date and time for pick up. Donna met me and my daughter and it felt like we had known her for ages. Instantly bonded with the dog and we brought her home. Donna was always on hand for any queries we had and was tremendously helpful with after care and hints and tips. A very knowledgeable lady who loves and cares for her dogs and puppies. This is clear to see and is why I chose Donna in the first place. Skip forward a few months and Maddie is an amazing puppy with such lovely temperament and characteristics. You can see that she comes from a great family line. I highly recommend Donna and her puppies. If you want to buy from someone that cares and treats the dogs/puppies with all the love in the world then it has to be Donna every time! Thank you Donna for all your help and assistance!

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

We are so so lucky to have come across…

We are so so lucky to have come across Donna on TikTok last year. Our baby girl Chilli (f1b cavapoo) is such a blessing! Her temperament is nothing short of amazing, she can be Timid but is always curious and her confidence grows leaps and bounds every week. She’s playful but has been ever so easy to train. Very smart and super affectionate - she loves cuddles and being in our company. Donna was super helpful, informative and friendly during our collection. I would recommend her in a heart beat. Chilli is now 6 months old and looks just like her dad! Thankyou again Donna, Chilli is the apple of our eye and we are so lucky to have her xxx

February 11, 2024
Unprompted review
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Reply from Donnajaysbordeauxs

Hello Davina, thank you for your review, after our first initial telephone conversation I knew you would be a perfect family for One of my babies, as I very carefully select the owners for my puppies it was so easy with you and after sometime on my way to you finally found your beautiful chilli, I follow you on social media and I can see the time love and affection to her which makes me proud I have made the right decision and once again My baby girl into a loving Forever home. Donna x

Rated 5 out of 5 stars

Amazing Breeder, Wonderful Person & Top Quality Puppies

I am so lucky to have found Donna Jay! I had unfortunately lost my 16 week old Bulldog due to bad breeding last year and had left me completely heart broken. It was then that we found Donna with her Cavalier King Charles Spaniels. From the offset, Donna was really lovely & polite. She allowed us to come and view the puppies before we committed due to our circumstances. As the puppy was only 3 weeks old, understandably we were unable to hold him but we really didn’t need to! Donna kept us updated all the way through, with pictures. I was able to pick up my baby Rolo in December and he was perfect in every way. He has an amazing temperament and made himself straight at home. Could not have found a better puppy. Since picking him up, Donna has kept in touch, always checking how he is. I have since recommended family members to Donna because I have 100% faith in her, and have today picked up another one of Donna Jay’s Cavaliers. Not only did we find the perfect breeder, but we’ve found a friend for life. I strongly recommend Donna to anyone and we will most definitely be returning to her in the future. A massive thank you to Donna for changing my life ❤️

March 29, 2024
Unprompted review
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Reply from Donnajaysbordeauxs

Hello Sophia, thank you very much for your review. I’m deeply touched by your words and thank you for trusting me after such a horrible experience, you had initially with your Bulldog, I do my upmost to ensure my babies leave me 150% healthy happy and confident. Keep me updated on the boys and pop in if you’re passing

Rated 5 out of 5 stars

5* amazing incredible person

What can I say….. I have used this amazing women now for 2 years for a stud with my beautiful cavapoo. 1st litter I had problems with mum feeding etc and Donna was in the end of the phone giving advice and helping, now lucky 2 litter mum is feeding perfect. I can not recommend this incredible women enough, i recommend her once to a friend and I will carry on, and I will also go back to her for dog related things, my honest review is if you ever want to breed your dog or even buy a dog from a luxury home go to Donna she is honest a 5* xx

December 30, 2023
Unprompted review
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Reply from Donnajaysbordeauxs

Hi Chloe not to mention Xmas Eve last minute matings where you had 1 mating each time and both times having 7 beautiful healthy pups thank you for your review see you next x mas ha ha xx

Rated 5 out of 5 stars

Thank you Donna!

Donna was recommended to us by a friend who had a great experience with their cavapoo puppy, and I'm pleased to say we have recently picked up our own adorable puppy. Donna is a friendly and very knowledgable breeder who clearly loves her dogs. The communucation and advice received as puppy novices has been excellent and everything went smoothly, exactly as originally described. Little Arlo has settled in brilliantly already and he arrived with us happy and healthy. Thanks Donna :-)

February 13, 2024
Unprompted review
Rated 5 out of 5 stars

Miniature Wirehair Dachshund Breeder

We recently collected our little 8 week miniature wirehair dachshund from Donna Jay. From start to finish she was professional, friendly and accommodating! Not only is our little puppy absolutely gorgeous but even selecting our puppy was a smooth process, receiving professional photos which a lot of breeders would bother to do. When we collected him the process was straight forward and easy, we received all necessary paperwork and food for him too. Could not fault this breeder at all! Thank you xx

January 20, 2024
Unprompted review
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Reply from Donnajaysbordeauxs

Hello Toni, thank you for trusting me to be your breeder thank you for giving little man a loving forever home and a country life style where he will be loved and spoiled, keep up with the updates please xxx

Rated 5 out of 5 stars

Fantastic 5⭐️ breeder

Fantastic 5⭐️ breeder
Donnajay is a genuinely lovely lady who from start to finish makes sure you have all the knowledge you need for your puppy . The love and care she shows all her dogs and puppies is a beautiful thing to see . I picked up my puppy today , who is absolutely adorable. Highly recommended breeder who deserves fantastic reviews for what she does . Thank you so much xx

January 20, 2024
Unprompted review
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Reply from Donnajaysbordeauxs

Hello Lisa and thank you for choosing me as your trusted reputable breeder, it’s nice for potential customers to see my life through an inside view of me on a daily basis, it not only reassures it’s eliminates any reservations people may have, It’s been a pleasure handing my baby over to you as I know my baby will have a fantastic 5 star home just like there used too, only the best will do for my pups and you are a lovely lady inside and out thank you x

Rated 5 out of 5 stars

Wonderful experience!

Wonderful experience!! I had been searching for a puppy for a very long time, got messed around loads and was unsure who to trust as there are so many back yard breeders, I went to Donna Jay and the experience from the get go was wonderful I couldn’t of asked for a better experience, Donna was very knowledgeable and couldn’t help enough and has made our family complete, all her dogs are health tested, healthy and happy dogs, the facility’s she has are outstanding and seeing dogs so happy and well cared for and loved really gave us confidence, I couldn’t recommend a better or more trust worthy breeder, Donna is there from the beginning and even if you need to pick up the phone, her puppies are all confident and happy and well put together, our puppy was so easy to toilet train as Donna had already started the process and put the time in, I can’t recommend Donna Jay enough! Knowing her dogs are all health tested is an even bigger bonus, Thankyou Donna for the most magical experience we will definitely be coming back to you in the future ❤️

December 22, 2023
Unprompted review
Rated 5 out of 5 stars

The most amazing breeder

The most amazing breeder. Donna jay is a 5 star licensed breeder with almost 20 years experience. She lives for her dogs and her dogs and puppies come first. They are the all laboratory health tested and Donna will only let her puppies go to the best homes. Where her puppies will be looked after. After watching this amazing lady on social media and reading her amazing reviews. I knew that I would only purchase a puppy off Donna. After loosing my dog in May last year. I was heartbroken and so were my children. I knew when we were ready to welcome another dog into our lives, it would only be Donna I trusted. Donna gave me advice on which breed would be perfect for our family. Donna goes above and beyond for her dogs/puppies as well as her customers. Donna even offers to keep my puppy longer as we were in the middle of moving home. And there would be a delay. This delay could have been an extra month. Donna was willing for no extra charge to take care of my puppy. Please ignore any negative comments coming from social media as these people have no idea about how Donna works and it’s breaks my heart someone wants to ruin someone’s reputation and business, that she has worked tremendously hard at for 20 years. I am one of many extremely happy customers.

January 14, 2024
Unprompted review
Rated 5 out of 5 stars

Genuine Breeder, would definitely recommend!

My family and I have recently purchased a gorgeous puppy from Donna and I can honestly say that from our first enquiry, through to telephone calls, messages and a FaceTime with our little beauty - we have been beyond happy and confident with Donna and the pup we intent to pick up in a couple of weeks. She has been nothing but transparent and has done everything she has said she will do. Donna has definitely put mine and my family’s mind at ease in purchasing our already beloved pup and I would buy again from Donna in a heartbeat and would have no issue whatsoever in recommending her to friends and family either! Xx

January 14, 2024
Unprompted review

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