Donnajaysbordeauxs Reviews 

173
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, dedication, and supportive approach throughout the entire process. People frequently highlight the high quality and health of the puppies, noting their wonderful temperaments and how well they are cared for. Many appreciate the excellent communication, regular updates, and valuable advice provided, making the experience smooth and reassuring for new puppy owners. While the vast majority of feedback is overwhelmingly positive, no significant recurring negative themes or specific areas of dissatisfaction were consistently mentioned across multiple reviews.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their approachability, knowledge, and... See more

Product

People report positive experiences with the product, consistently praising the puppies as exceptional,... See more

Quality

Clients share positive opinions on quality, consistently praising the exceptional quality of the puppies,... See more

Customer service

Consumers report positive experiences with customer service, highlighting the approachable and knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We could not be happier with our experience. From the very beginning, Donna kept us updated regularly on our baby girl, sending photos and messages that made the wait so much easier and so exciti... See more

Company replied

Rated 5 out of 5 stars

Was looking for a stud dog for my maltipoo and having done my homework chose one of Donna’s dogs. She has been very helpful right from the start and provided an excellent professional service, couldn’... See more

Rated 5 out of 5 stars

Donna has been great. I would highly recommended her, she is so knowledgeable. We have never had a puppy before, we have always had rescue dogs and Donna has given us so much advice about how to... See more

Company replied

Rated 5 out of 5 stars

Donna Jay was incredible. From the start of our journey when choosing our lovely little Cavapoo Milo through to collection, she was generous with her time knowledge and expertise. Even going above a... See more

Company replied


Company details

  1. Dog Breeder

Written by the company

I have been breeding for the best part of 19 years and have been licensed for the majority of them, I only have kennel club registered dogs who are laboratory health tested and a lot are generations clear which prevents hereditary sinister diseases, i’ve produced many dogs over the years that have gone onto winning their class at Crufts in consecutive years and I export worldwide. I’m known for top quality, healthy, happy, confident, pups with exceptional temperaments. I pride myself on what I’ve achieved over the years, and I am very proud of my achievements, and I am a trusted reputable Breeder


Contact info

4.8

Excellent

TrustScore 5 out of 5

173 reviews

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4.8

All reviews

(173)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Great dog breeder

Professional, friendly and caring breeder. Very helpful throughout process from initial conversation, to when we picked puppy up and afterwards when puppy with us at home. Definitely recommend.

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommendable …

From someone that had never even held a dog before when it came to looking for a puppy I wanted to make sure that we found a reputable, trustworthy, professional breeder and that is exactly what we got with Donna.

Donna has been informative, reliable, approachable and on collection day she made us feel relaxed, was very thorough explaining every little detail of his routine, tips on training, health updates etc.

Since we bought him home he has been an absolute delight, such a good, happy little pup and that's down to Donna's nurturing and care for him in his first few weeks.

Thank you Donna from The Gorka Family & Bobby :)

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

Donna Jay “The Best”

Donna Jay is very professional & passionate at what she does, which is dedicating her life to breeding healthy, confident & extremely beautiful puppies.

Our Riley is now almost 13wks old & he is just the best, happy & very well behaved & enjoying his new life in Scotland.

We acknowledge that Donna’s commitment to her puppies laid the foundation for our experience - she is just the very best & if needed, offers a lifetime support of advice.

Honestly couldn’t recommend her highly enough - you are in the best hands.
Thank you 5⭐️

April 11, 2025
Unprompted review
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Reply from Donnajaysbordeauxs

Hi Paul much appreciated thank you for trusting me xx

Rated 5 out of 5 stars

Donna Jay is excellent!

Donna Jay is excellent!
She has been wonderful and professional to us, with amazing dedication to her dogs!
When choosing our beautiful happy, loving and confident pup. Donnajay was fantastic showing us pictures, videos etc. Provided us with useful advice and wonderful communication.
Thanks Donnajay.

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Donna Jay is a beautiful person inside…

Donna Jay is a beautiful person inside and out. Super dedicated and very experienced in raising healthy confident puppy's who are also stunning!! This lady knows what she is doing and goes above and beyond to make sure that the welfare of the puppy is utmost. Provides a lovely gift package for the dog to help with their transition when leaving for their new home. Thank you
Highly recommended ⭐ ⭐ ⭐ ⭐ ⭐

April 27, 2025
Unprompted review
Rated 5 out of 5 stars

From the first contact Donna was…

From the first contact Donna was confident, knowledgeable, and professional. She answered my questions and I was sure she is the right person to buy my puppy from. Apart from the puppy looking healthy and being beautiful I also have reassurance it has a good bloodline and it is healthy. I travelled from London get the puppy from Donna as it was so worth it. Puppy settled very well. Was very confident from the start and smelled gorgeous. I am confident that when I need help I can contact Donna as she reassured me I can contact her any time. This is so important for the owner as well as the puppy's future.

April 27, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Donna Jay

From the moment we brought our puppy home, it was clear he had been exceptionally well raised. He was confident, happy and healthy, everything we had hoped for. Remarkably, he immediately used puppy pads and transitioned smoothly to toileting outside within days.

From the very first night, he settled into his crate without fuss, confidently exploring it and quickly making it his safe space. It’s also evident he had been well handled, he was comfortable with having his paws wiped and being brushed from day one, which made settling into our routine so much easier.

We had previously had a difficult experience with an unethical breeder, so we were understandably cautious. Donna Jay completely put our minds at ease by offering a video call and taking the time to answer our many questions with patience and prompt responses. She was also incredibly flexible when we were unable to collect our puppy on the original date, accommodating our situation without hesitation.

We were able to have open and respectful conversations regarding matters for which there is great debate online. Donna Jay demonstrated a wealth of knowledge to add to our own research. We appreciated being able to plan together solutions that felt okay for both of us. This reflected Donna Jay’s genuine care and professionalism.

Overall, we are grateful for the experience and have already recommended Donna Jay to our friends who have fell in love with our Puppy!

April 11, 2025
Unprompted review
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Reply from Donnajaysbordeauxs

I am overwhelmed by your review Adele I always put my babies first they are my priority as an ethical breeder, I’m so pleased you trusted me and I’ll always be to hand when ever you need me

Thank you

Rated 5 out of 5 stars

Thanks Donna

Thankyou DonnaJay, for our beautiful new fur baby, Mabel.
Donna is very friendly and professional and is great at what she does. Would highly recommend this breeder for a healthy, loving pup.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Donna was recommended to us by a friend…

Donna was recommended to us by a friend who had also had a puppy from her several years ago.
When contacting Donna for the first time she was very professional and attentive. She phoned me straight away and explained everything to us and the whole process. Being first time dog owners this was all so new to us.

When we came to collect our boy Donna was waiting for us with our little Coady in her arms, my son was so excited. We stayed with Donna for an hour and she explained everything to us, in detail and went through all the paper work and health tests with us.
She reassured us she was only at the end of the phone whenever we needed her. My son was very excited asking lots of questions but Donna made us feel so welcome and was so lovely to him.

We have a very confident, happy, laid back chilled puppy who is such a joy to have. Sleeping through the night already, 3 days after we’ve bought him home. I cannot recommend Donna enough, you can see how much time, effort and hard work she puts into her puppy’s and this shows so much.
If you want the perfect puppy, come to Donna!
Xx

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you for making our family’s dreams come true

We cannot thank Donna enough for our beautiful Puppy.
When I first spoke to Donna she was so helpful and understanding to our needs and I knew I was in good hands.
Throughout the process of waiting to collect our puppy Donna gave us so much of her time explaining things and answering all of our questions.

Donna is very professional, knowledgeable and personable, I am so glad we chose you.

When collecting our puppy Donna was very welcoming, gave in-depth details, all paperwork was provided and we did not feel rushed.
We have a happy, confident puppy which is all thanks to you and the hard work you put in.
We were lucky my enough to meet our puppy’s Mum and you can see how loved and well looked after the dogs are.

Thank you for making our dreams come true.

March 1, 2025
Unprompted review
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Reply from Donnajaysbordeauxs

Hello Lauren, thank you very much for your review. I truly appreciate it. I also truly appreciate you and your husband. You have both been wonderful throughout the whole process being patient and understanding due to my busy schedule at times. It was my pleasure for you to take one of my babies and love her forever.

They updates of surprising your children with a puppy brought tears to my eyes and this is why people choose me so they have a confident healthy happy puppy for life

Please stay in touch xxx

Rated 5 out of 5 stars

*****

We can’t thank Donna Jay enough! Three weeks ago we brought home Otis, he is such a smart, talented, cheeky, loving boy. He is crate trained, toilets outside, he knows how to sit,stay, lie down and is doing so well with his recall. The work that Donna puts into her puppies really does show. Thankyou not only for Otis, but for making the transition home so much easier.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

I have never written a review before

I have never written a review before, but the service received from Donna Jays was and is amazing from the very start she listened to me and advised what breed would be best for my lifestyle and she was 100% right I am so glad I listened to her. I have had my puppy for a week now and what a joy she is, Donna Jay potty trained her and my puppy knows her name, thanks to Donna. I would definitely recommend Donna,she is an exceptional, considerate, caring person, who takes pride in her work, she is the best I cannot recommend enough how brilliant this lady is.

January 12, 2025
Unprompted review
Rated 5 out of 5 stars

It was meant to be…….

Donna was recommended to us by someone in our village who had already had a couple of puppies from Donna. From our initial conversation with Donna she has updated us regularly regarding our puppy’s progress. Donna provided a lot of valuable guidance and information. On collection, our puppy was happy and healthy and happy to come to us and socialise with us. Donna provided a lovely welcome pack with food and a toy. Our puppy has settled in superbly. There has been no whimpering or crying at night and is an absolute joy. Thanks so much Donna.

January 26, 2025
Unprompted review
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Reply from Donnajaysbordeauxs

Hi Peter, thank you ever so much for writing your review, What an absolute pleasure it was producing and raising this litter the puppies were exceptional and I cannot wait to produce another litter of them. It is my pleasure And families like you Put my mind at rest knowing my puppies are going to be loved forever thank you for choosing me as your trusted Breeder

Rated 5 out of 5 stars

Worth all the Tea in China Waiting for The Right Breeder & Pup! 10/10

From the moment I spoke to Donna Jay on the phone I knew I found the RIGHT breeder straight away, The Transparency, attention to detail and Ultimately the Love And Care that goes into every step for this pups first important weeks is bursting to see, Updates Videos and keep us in the loop along the way before we got to pick up our Little Shipoo. Everything was done properly throughly and we are so pleased with our Pup, She’s Pad trained Confident and happy She’s eaten toileted and flat out in the lounge content. We are so in Love with her, It’s like she’s always been here she’s obsessed with our children. We are so Thankful and feeling Blessed.

January 19, 2025
Unprompted review
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Reply from Donnajaysbordeauxs

Awww Laura thank you for your review, I can certainly say it’s been a pleasure watching these babies grow I’m in ore of them I am totally besotted with the breed and having such wonderful owners is such a weight off my mind, the tears of joy you shed when you met her was worth all my hard work as I know you have a fabulous puppy I was very tempted myself to keep her. Keep intouch and again thank you for trusting me 🐾❤️

Rated 5 out of 5 stars

Fab breeder and a beautiful, healthy pup

We picked up our little cavapoo pup from Donna yesterday. She has settled so well. You can tell she's a well socialised pup who is comfortable around people and household noises etc. She slept through the night in her bed next to our other dog and we didn't hear a peep. Dry in the morning and used her puppy pad straight away. She has been using her puppy pads since arriving yesterday and she's only 9 weeks! Donna is very friendly and informative and knows her pups well. We got a gorgeous little welcome pack when we picked her up with some nice bits in, a really thoughtful extra. Thank you Donna, she will be well loved!

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Donna❤️

We have finally picked up our little boy Rooney from Donna, and wow what a delight he has been. He’s so calm, so happy and playful and we could not be happier. One of the main things we were worried about was toilet training, but I do not know why we were so worried! Our little boy came home after our 1 hour car journey and went straight to his puppy pad for a wee, and that is the last time it has been used. Every time he has needed the toilet since, he has jumped at our patio doors to go in the garden. No accidents in the house or in his crate at night. But this is total credit to Donna for putting the work in with the pups before we picked him up, the care and time she has given them since birth is really showing🐶🫶🏼Donna, thank you for being a big support to us since picking him up too, with being first time dog owners we have had lots of questions but Donna has been on hand every time to answer them, no matter what time of day, and we have really really appreciated it. Thank you for giving us the most perfect little boy and making our dreams become a reality😭❤️ would recommend to everyone and anyone, she truely is a 5* breeder xx

January 5, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful confident & socialised

Donna is a fantastic lady and breeder. From my first point of contact she’s been knowledgable, kind and super helpful. Collected my beautiful Hugo today he is so confident and socialised. Hours car journey home, no issues, within 2 hours of being in his new forever home following lunch and a play he’s settled in his crate and fast asleep. He truly is perfect Donna has done a fantastic job. Highly recommend Donna Jay I couldn’t be happier with my pup!

January 2, 2025
Unprompted review
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Reply from Donnajaysbordeauxs

Hello Lizzie thank you for trusting me! Firstly I’d like to say Hugo is absolutely beautiful he stole my heart from birth, you will have such an outstanding baby for life, he has been such a delight to rear and I’m thrilled your his new mommy he couldn’t have gone to a better home, keep intouch please ♥️

Rated 5 out of 5 stars

Donna Jay is truly a 5 star breeder

Donna Jay is truly a 5 star breeder. The love and care she gives her dogs is 2nd to none.
We have the privilege of having one of her cavapoo pups and she is the sweetest girl, she is confident, clever and a joy to have. Donna has been 100% supportive and given us advice and the tools to raise our fur baby to the very highest standards, Donna was always there to answer any question we had.
Thank you Donna for such a beautiful girl and thank you for all the support ❤️

December 31, 2024
Unprompted review
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Reply from Donnajaysbordeauxs

Thank you so much, Kay for your review. I really appreciate you taking the time to write this. It’s customers like you that make my job easy. Thank you for choosing me as your trusted Breeder. I will be here for the lifetime of your puppy. You truly have a very special you little lady. Xx

Rated 5 out of 5 stars

5 star Cavapoo breeder…

A week ago today we collected our much loved baby girl, cavapoo, Ella, she has settled in really well, very loving & extremely intelligent, we can’t wait until we can take her out & looking forward to all the attention she is sure to attract!
Donna is a fantastic breeder, most professional from start to finish, good communicator with regular updates of the puppies progress, it is clearly evident that she is passionate about her profession & her puppies are of excellent quality.
We can’t wait to take Ella on lots of adventures, she’s adorable!
Thank you Donna!

October 28, 2024
Unprompted review
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Reply from Donnajaysbordeauxs

Hello David thank you so much for your patience and understanding waiting for Ella, she surely is a very lucky lady having a family such as yours to be loved and cherished for life, always here when you need me xx

Rated 5 out of 5 stars

So this week we finally got our cavapoo…

So this week we finally got our cavapoo puppy from this lovely lady Donna🥰 from the first contact we had with Donna we knew we had met a true professional and caring lady she really does provide a 5 star service and the knowledge she has is amazing x
All checks on puppy were carried out before she was released to us along with lots of information off Donna about how to care for her
I know I can contact Donna anytime for help and advice about our pup and consider her as a friend now xxx

October 28, 2024
Unprompted review
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Reply from Donnajaysbordeauxs

Hello Michelle the pleasure is all mine watching your many daily updates is clear to see this little lady is living a life of Riley she has a bonding bag and is always being cuddled and loved thank you for choosing me to be your trusted breeder I do my very best to ensure you have a top quality healthy baby for life

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