Donnajaysbordeauxs Reviews 

172
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, dedication, and supportive approach throughout the process. People are delighted with the puppies, frequently describing them as healthy, well-socialized, and having wonderful temperaments. Many appreciate the high quality of breeding and care, noting that the puppies are often toilet-trained and raised with love. Reviewers consistently highlight the excellent communication, with updates, photos, and messages provided throughout the waiting period. Consumers also commend the understanding and patient approach, especially regarding individual family needs and special requests.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Product

Users describe positive interactions with the product, consistently praising the exceptional quality and... See more

Quality

Consumers find quality to be positive, consistently praising the exceptional quality of the puppies.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was looking for a stud dog for my maltipoo and having done my homework chose one of Donna’s dogs. She has been very helpful right from the start and provided an excellent professional service, couldn’... See more

Rated 5 out of 5 stars

We could not be happier with our experience. From the very beginning, Donna kept us updated regularly on our baby girl, sending photos and messages that made the wait so much easier and so exciti... See more

Company replied

Rated 5 out of 5 stars

Donna Jay was incredible. From the start of our journey when choosing our lovely little Cavapoo Milo through to collection, she was generous with her time knowledge and expertise. Even going above a... See more

Company replied

Rated 5 out of 5 stars

Donna has been great. I would highly recommended her, she is so knowledgeable. We have never had a puppy before, we have always had rescue dogs and Donna has given us so much advice about how to... See more

Company replied


Company details

  1. Dog Breeder

Written by the company

I have been breeding for the best part of 19 years and have been licensed for the majority of them, I only have kennel club registered dogs who are laboratory health tested and a lot are generations clear which prevents hereditary sinister diseases, i’ve produced many dogs over the years that have gone onto winning their class at Crufts in consecutive years and I export worldwide. I’m known for top quality, healthy, happy, confident, pups with exceptional temperaments. I pride myself on what I’ve achieved over the years, and I am very proud of my achievements, and I am a trusted reputable Breeder


Contact info

4.8

Excellent

TrustScore 5 out of 5

172 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(172)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

My girl Bella (black & tan cavalier)…

My girl Bella (black & tan cavalier) delivered 5 amazing puppies, 1 boy and 4 girls, Honestly I’m over the moon and a big thanks to you Donna.
You made the mating part easy and your support has been a god send.

Mom’s doing amazing and I can’t wait to see over the coming weeks which girl I’m keeping.

Thanks for all your support x

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you …

We knew from our initial contact with Donna that she was the breeder we wanted our new addition to come from.

Her knowledge, passion and commitment is amazing, we had regular updates and any time we wanted to contact her with either a question or query it was no problem what so ever.

On the day we went to pick up Ralfie, she gave us lots of info, advice, reassurance and some helpful tips as although my partner has had dogs before I haven’t and to be honest I was a little apprehensive about the first few days, but leaving with the knowledge that she is there to still contact whenever if we have a question really put my mind at rest.
If you are considering a new puppy then we would most definitely recommend Donna Jay.
Thank you Donna & Stuart x

September 19, 2025
Unprompted review
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Reply from Donnajaysbordeauxs

Thank you, Stuart and Donna for choosing measure you’re trusted Breeder, I will always be here for you throughout the lifetime of you owning little Ralphie, my import and dedication doesn’t stop once puppy leaves me. I will be happy to assist you throughout the lifetime of owning a unique healthy Donna Jay baby I wish you all the happiness and as much joy as I have in raising your beautiful boy I’m glad I have managed your expectations this makes everything worthwhile thank you very much for your review. X

Rated 5 out of 5 stars

Donna is just amazing

Donna is just amazing, everything she’s does are for the dogs wellbeing, she is so caring, so helpful, has so much knowledge over her many years experience she wants to share, to ensure the well being of the puppies, canny rate her highly enough, thank Donna for our wonderful puppy!

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Donna is fabulous and an Experienced dog breeder

Donna has been great. I would highly recommended her, she is so knowledgeable.

We have never had a puppy before, we have always had rescue dogs and Donna has given us so much advice about how to look after our new baby cavapoo who we have named Bertie. Your dedication and experience is second to none. He is adorable, so cute and loveable.

We look forward to having many years of pleasure and good times with Bertie. Thank you so much Donna.

September 19, 2025
Unprompted review
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Reply from Donnajaysbordeauxs

Hello Anita thank you for leaving your review I really appreciate it, it a pleasure to be able to complete your home with a beautiful fur baby ❤️

Rated 5 out of 5 stars

5 Star Breeder!

Donna J what can I say, I have followed your socials for over a year as I was looking for another fur baby having had to put my little boy to sleep 2 years previous. I was blown away with how devoted you were with your litters. Your puppies are incredible, well looked after and bred second to none.

The moment I contacted you, I knew you were the breeder I would have my baby from. You didn’t make me feel uncomfortable or pressured just welcomed and supported with an abundance of knowledge around the Cavapoo breed. Having only had Miniature Schnauzers previously this was so important to me.

The communication between us has been phenomenal and I have felt reassured throughout the whole process.

Donna is such an incredible lady who puts her babies first!

You have made the process so comforting and you not only care for your puppies but for the families they go to.

My little Barney is absolutely stunning and has settled in so well, we can’t believe how lucky we are.

Thank you Donna you are amazing and go above and beyond! x

September 19, 2025
Unprompted review
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Reply from Donnajaysbordeauxs

Hi Debbie thank you I do my very best although at times due to the demand I feel as though I could do more for everyone a review like yours is very reassuring and has put my mind at ease thank you x

Rated 5 out of 5 stars

Amazing Breeder – Kind, Patient, Fun to Be Around and Goes Above and Beyond

Donna has been incredible from start to finish. When I told her the puppy would be for my autistic son, she kindly put me at the top of the waiting list and only showed me puppies with calm behaviour that would suit him best. The first litter wasn’t the right fit for my son, and she was so patient, promising to show me the next litter instead. She never made me feel rushed and was completely understanding of my family’s needs.

When it came time to pick up my puppy, I arrived late, and Donna still gave me all the time I needed. She didn’t make me feel uncomfortable or pressured just welcomed and supported. On top of that, she was funny and amazing to be around, which made the whole experience even more special.

She has always been quick to answer my questions whether before I got my pup or even afterwards which gave me so much reassurance as a first-time dog owner.

The whole process showed how much she genuinely cares, not only for her puppies but also for the families they go to. I’m so grateful for the beautiful puppy I now have and for Donna’s kindness throughout. I’d recommend her to anyone looking for a breeder who goes above and beyond.

September 19, 2025
Unprompted review
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Reply from Donnajaysbordeauxs

Cleo, what can I say? It has been an absolute pleasure speaking with you and finding you the ideal for Puppy to suit your family. I know how much this meant to you and her passionate you were and thank you for trusting me to complete your journey. I hope you find my little baby suits your children perfectly.

Keep in touch I’m always here to assist thank you

Rated 5 out of 5 stars

Looking for the perfect breeder for a cavapoo

When me and my family was looking for a breeder we looked at a few and came across Donna and I just had a really good feeling . We watched all her posts and what she does with her puppies and we just new she was going to be our breeder . We contacted Donna and right from the start I new I made the right decision. My daughter is autistic and has ver high anxiety so wanted a puppy for her and Donna has give us the perfect puppy for my daughters needs. He is there at her side with so much love and afection ,we are just so in love with our little fur baby Russell. Donna is an amazing women and is always there for you before and after you have a puppy from her . Her puppies are exceptional . Would highly recommend to anyone that wants a healthy happy puppy go to Donna . Thank you again Donna for making our dreams come true .xx

September 5, 2025
Unprompted review
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Reply from Donnajaysbordeauxs

Hello Kelly thank you so much for writing this review. It is much appreciated. A lot of my puppies go for therapy dogs to schools ending homes with families who have autistic and special needs children. This is something close to my heart as I also have a son with needs, I have sculpted my bloodlines and tailored them to ensure the temperament And help is high in my priorities when producing puppies that will go into any home with tremendous calm temperament to ensure my owners have a happy healthy confident puppy who can also soothe and ease children with special needs. X

Rated 5 out of 5 stars

Donna Jay was incredible

Donna Jay was incredible. From the start of our journey when choosing our lovely little Cavapoo Milo through to collection, she was generous with her time knowledge and expertise. Even going above and beyond keeping Milo 2 extra weeks so that I could be his new mummy.

I couldn’t recommend her enough. As a first time puppy owner she really put me at ease.

August 5, 2025
Unprompted review
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Reply from Donnajaysbordeauxs

Leanne, thank you so much. I really appreciate your review keeping Milo an extra two weeks for you. Was my pleasure knowing the home he had waiting for him. Thank you again for being part of my ever-growing family. X

Rated 5 out of 5 stars

great customer service

had a great conversation, made the process easy.

August 4, 2025
Unprompted review
Donnajaysbordeauxs logo

Reply from Donnajaysbordeauxs

Thank you so much I really appreciate this as we haven’t had much communication. I’m glad I was able to answer all your questions. Welcome to the family of Donna Jay puppies.

Rated 5 out of 5 stars

Donna is a lovely person had a great…

Donna is a lovely person had a great experience from getting in contact with her about a cavapoo to picking him up , really love my puppy from Donna confident friendly addition to our family.
If you would like a puppy from a trusted breeder then you will have found the right person . You will have a great journey from ordering your dream puppy , getting update’s from Donna and collection . Once again Donna thank you for a lovely healthy puppy.

Denise Haynes
Nottinghamshire

July 19, 2025
Unprompted review
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Reply from Donnajaysbordeauxs

Thank you Denise it’s my pleasure I’m thrilled all is going well always a phone call away for the life time of your new family member

Rated 5 out of 5 stars

Since the first interaction Donna has…

Since the first interaction Donna has been amazing and we couldn’t be happier with our new puppy. It’s clear Donna really cares about the puppies and this shows in the healthy, confident temperament of our beautiful boy. Thank you so much x

July 19, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely disappointed

Absolutely disappointed
Trusted her
Mated her dogs with my female dog.
she was unapproachable and always to the point
Had an appointment on Sunday due to a bereavement had to rearrange.
She arranged for today. I drove 60 miles to see her only to get a text at 13.58
For an appointment for 14.00 to say we have to rearrange. No apology no phone call. Just one word texts.
Felt like she took my money and couldn’t be bothered. Will be taking Coco to the vets this week for a scan
The way she dealt with me she does not deserve 5 stars

July 14, 2025
Unprompted review
Donnajaysbordeauxs logo

Reply from Donnajaysbordeauxs

Hi Anu this review was expected & unnecessary / incorrect!!

Firstly I did send you a message stating I am *ABOUT* to go and collect my granddaughter from school and need to rearrange your appointment clearly this indicates I hadn’t left the house at the time I sent the message to you, the fact that the message had not delivered or you didn’t read it prior to leaving is not an error on my part

when you have stated I was unapproachable are you referring to when you wanted to drive away without paying me and pay when you got home which is not acceptable? I asked for my payment there and then which you replied you didn’t have all the money!!!! Obviously nobody in their right mind works for nothing! It’s such a shame I cannot post the conversations we have had as they were definitely not one word messages, my impeccable trust pilot reviews clearly indicate I am not what you are accusing me of being I treat everybody as I wish to be treated myself and my business reflects this

I don’t take anybody’s money and can’t be bothered (in your words) So clearly it’s a review left from your bitterness due travelling 60 miles without checking your phone before hand which I cannot be held responsible for

I hope your girl has conceived and you have a success litter I’m always here to assist you should you need help or advise with my boys progeny, good luck I hope you get the result we both want

Regards
Donna Jay

Rated 5 out of 5 stars

Dedicated and very experienced breeder

Donna Jay is a dedicated and very experienced breeder. She is very professional and caring towards her dogs and pups.
Our beautiful little girl is just perfect, her temperament and confidence is fantastic.
I would 100% recommend her if you want a healthy confident pup.
Thank you Donna Jay xx

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

Our Cavapoo puppy

when we first contacted Donna about our new puppy it was because we saw all the tick tock posts.
She was brilliant from our fist conversation to picking up our puppy any questions asked straight away.
On our collection day Donna when through all that needed to be discussed prior to leaving and told us to contact us about anything we need to know after we left
Thankyou Donna
Sharon & Stephen & Elvis

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

Donna is an amazing breader she…

Donna is an amazing breader she absolutely amazing . Her pups speaks for themselves amazing temperament beautiful outstanding. Picked my puppy cavapoo and he is the most beautiful little boy in every way . Donna has been absolutely great alway available to answer any questions.
Thank you so much Donna for everything x

July 12, 2025
Unprompted review
Rated 5 out of 5 stars

Chester our new dog

From contacting Donna to picking our new dog up she has been fantastic
We havnt had a dog for a while yet Donna took us though each step
Thanks so much for all
Your help

June 22, 2025
Unprompted review
Rated 5 out of 5 stars

When we first started looking for a…

When we first started looking for a puppy we were looking for a Black and Tanned cavapoo but also someone trust worthy so when we come across Donna it was a sign! With her 20 years experience we had no doubts. From start to finish the process was stress free and smooth sailing. She made our first time buying a puppy an absolute breeze. She had all the answers to our questions to make us feel at ease. I’d definitely buy from her again. Thank you

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

I found Donna on tik tok and I could…

I found Donna on tik tok and I could see she was a very professional and caring breeder. I have recently picked up my beautiful toy cavapoo from Donna and she is perfect. Her temperament is fantastic. She was bathed before I picked her up Donna provided us with all the info we needed to take our babies home, with a lovely added little gift for the owners aswell as dog food etc for the pups. I would definitely recommend Donna as a breeder if you’re looking for the best! Would 100% buy another pup from Donna in the future ☺️ thank you! X

June 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great dog breeder

Professional, friendly and caring breeder. Very helpful throughout process from initial conversation, to when we picked puppy up and afterwards when puppy with us at home. Definitely recommend.

June 21, 2025
Unprompted review

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