Donnajaysbordeauxs Reviews 

173
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, dedication, and supportive approach throughout the entire process. People frequently highlight the high quality and health of the puppies, noting their wonderful temperaments and how well they are cared for. Many appreciate the excellent communication, regular updates, and valuable advice provided, making the experience smooth and reassuring for new puppy owners. While the vast majority of feedback is overwhelmingly positive, no significant recurring negative themes or specific areas of dissatisfaction were consistently mentioned across multiple reviews.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their approachability, knowledge, and... See more

Product

People report positive experiences with the product, consistently praising the puppies as exceptional,... See more

Quality

Clients share positive opinions on quality, consistently praising the exceptional quality of the puppies,... See more

Customer service

Consumers report positive experiences with customer service, highlighting the approachable and knowledgeable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We could not be happier with our experience. From the very beginning, Donna kept us updated regularly on our baby girl, sending photos and messages that made the wait so much easier and so exciti... See more

Company replied

Rated 5 out of 5 stars

Was looking for a stud dog for my maltipoo and having done my homework chose one of Donna’s dogs. She has been very helpful right from the start and provided an excellent professional service, couldn’... See more

Rated 5 out of 5 stars

Donna has been great. I would highly recommended her, she is so knowledgeable. We have never had a puppy before, we have always had rescue dogs and Donna has given us so much advice about how to... See more

Company replied

Rated 5 out of 5 stars

Donna Jay was incredible. From the start of our journey when choosing our lovely little Cavapoo Milo through to collection, she was generous with her time knowledge and expertise. Even going above a... See more

Company replied


Company details

  1. Dog Breeder

Written by the company

I have been breeding for the best part of 19 years and have been licensed for the majority of them, I only have kennel club registered dogs who are laboratory health tested and a lot are generations clear which prevents hereditary sinister diseases, i’ve produced many dogs over the years that have gone onto winning their class at Crufts in consecutive years and I export worldwide. I’m known for top quality, healthy, happy, confident, pups with exceptional temperaments. I pride myself on what I’ve achieved over the years, and I am very proud of my achievements, and I am a trusted reputable Breeder


Contact info

4.8

Excellent

TrustScore 5 out of 5

173 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(173)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

We have had 2 Bordeauxs from Donna

We have had 2 Bordeauxs from Donna, what an wonderful lady, who knows her Bordeauxs, always on the end of the phone anytime for us with help and advice if needed with Karma and Marley. What amazing beautiful dogues she breeds, she definitely knows her stuff and how to breed and always so proud of her litters. She wont let just anybody come along and adopt her dogues, which I liked.
Sadly I have now lost both Karma and Marley.
I would always recommend Donna Jay if you were thinking of having a Bordeaux.
She is also a lifelong friend.
Thankyou again Donna for everything you have done for us, was much appreciated
Gail and Lenny xx

March 5, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic breeder 100% supportive

This lady loves her dogs ,she is knowledgeable ,always on hand for advice and every care is taken at every stage of the breeding process .
Donna is always happy to help and advise,
should u purchase a puppy, you can be sure u have a lifetime of support from her .
Highly recommend this lady and any puppy u may buy from her .

March 4, 2021
Unprompted review
Rated 5 out of 5 stars

I’ve known Donna for a very long time

I’ve known Donna for a very long time, I’ve also seen over time just how much she puts into her breeding and how her puppies would want for nothing! I don’t know that many breeders that the dogs rooms have air conditioning. Separate areas for puppies to roam outside.
I have recommended many people to Donna and each one always say what wonderful dogs they have .
May you breed for many years to come

Stephen

March 4, 2021
Unprompted review
Rated 5 out of 5 stars

We were lucky enough to buy two…

We were lucky enough to buy two beautiful Dogue du Bordaux from Donna. She was so professional,caring,helpful from day one, she gives a first class experience, even when we got our fur babies home she kept in touch to make sure we had the help needed, even though we had previously had that breed.
We would highly recommend Donna, she is a top class breeder, so kind and everywhere spotlessly clean. Can’t thank her enough.

March 4, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend Donna Jay

I can highly recommend Donna Jay as a breeder. We got our F1 cavapoo from Donna in April 2020. She was very professional and extremely helpful throughout the whole process! You can tell she really cares about her dogs and breeds puppies to an extremely high level. She has also been on hand whenever we need her for advice since we got our puppy!

March 3, 2021
Unprompted review
Rated 5 out of 5 stars

Donna is an excellent

Donna is an excellent, professional breeder of Bordeaux puppies. Her before and after service has been outstanding. We our delighted with our puppy who has obviously been well bred and well cared for. I suspect we will always keep in touch with Donna, she has been so supportive and would not buy a Bordeaux puppy from anyone else. Cannot recommend Donna highly enough!

March 2, 2021
Unprompted review
Rated 5 out of 5 stars

excellent

Donna is and was so helpfull excellent already recommended her to others who are lucky for a professional breeder

March 1, 2021
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING BREEDER!

Donna is an outstanding breeder! I waited since last September for one of her puppies and finally picked up my puppy 3 weeks ago. At her 10 week vaccination, my vet said she is a beautiful standard of her breed. I would never buy a Bordeaux puppy from anyone else. When I collected my pup I received a great puppy pack, she was microchipped, wormed, flead (to be safe) and vaccinated to up to date.
Not only does Donna breed well she also offers a lifetime of support for her puppies and shares her knowledge of the breed to help you in anyway she can.
Thank you again Donna xx

March 1, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

My experience with Donna has been absolutely amazing. I brought an F1b Cavapoo from her. I sought out a reputable breeder and after doing my research contacted Donna. Right from my initial conversation with her, her experience and love for her dogs was evident. She was and continues to be friendly, kind and has given me lots of advice before and after the puppy arrived.

And the puppy well what can I say, he’s perfect. Happy and healthy, Donna sets her puppies up for success in their new homes.

When I collected the puppy both parents were present, all certificates, food, insurance, microchip, vaccinations.

I highly recommend Donna as a breeder.

February 26, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service by Donna jay

Excellent service by Donna jay!
We called very last minute to have our female A.I as was let down by other breeders!
Donna fit us in within hours and even got our female to mate naturally which has failed on previous attempts
Would highly recommend Donna jays

December 13, 2020
Unprompted review
Rated 1 out of 5 stars

This breeder is a total FRUAD!!

This breeder is a total FRUAD!!! She sweet talks you into paying a deposit, then tries to get you to back out of the deal by changing previously agreed terms. She also releases puppies before 8 weeks legal age by backdating previously advertised birthdate. She pretends to put puppy welfare first but any breeder that would separate puppies from their mum earlier than 8 weeks, for her convenience because she could not cope with another litter of puppies, cannot be trusted. To top it off, she lied that she had returned my deposit by cheque and I should be patient and wait for the postman. After much hassle I got my deposit back by online transfer. She calls herself a 5 star breeder, however she is anything but.
Donna Jay is only after your money and gives you a total runaround after she gets your deposit!!!

Response from the Breeder written below is total hogwash! Collection during the lockdown was not an issue as puppies were born prior to lockdown. She tried to steal my deposit after breaking her word on selling the puppy, lying that she posted a cheque to me! She is an irresponsible breeder that lies. Don’t say you were not warned….

April 5, 2020
Unprompted review
Donnajaysbordeauxs logo

Reply from Donnajaysbordeauxs

I offered this lady her deposit back as she wanted to collect her puppy during a lockdown which was against government guidelines, puppies were born before the lockdown but were ready to leave during the lockdown! I wasn’t willing to do to so and then was horrified to see what she had written about me, good call by me not to allow her to take one of my puppies.

FYI puppies are weaned before 8 weeks to enable them to gain their confidence and socialisation, should a puppy leave the mother the day they leave for their new homes that’s where anxiety sets in and the puppy’s health amd well being is then at stake,

Please stop being so vindictive against me there is no reason for this, the puppies are mine and I have the right to make sure the puppies welfare comes before any amount of money,

I won’t be responding to your malicious comments anymore my reviews speak for themselves have a good evening

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