DoorCanopy.co.uk Reviews 

119
TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

Highly recommended - Carl kept us informed every step of the way and did a great job Ignore the bad reviews as i did - they nearly put me off but i'm glad i followed my gut from my first conversati... See more

Rated 2 out of 5 stars

Initially very pleased with the canopy and the service we received. However, a leak in the canopy, probably from a leaking water pipe inside the canopy, soon developed. Neil responded to my query imme... See more

Rated 5 out of 5 stars

With help and advice from Neil we managed to find hip roof canopy to replace old corroded canopy,Neil arrived nice and early removed old unit spent time measuring up etc to make sure all ok prepared... See more

Rated 5 out of 5 stars

Very pleased with the canopy and the price. The fitters turned up when stated and were professional throughout the visit. Would recommend.

Company details

  1. Home Improvement Store
  2. Building Materials Market
  3. Door Shop
  4. Fiberglass Supplier

Written by the company

Nationwide wide installation service, Manufacturing Bespoke Fibreglass & Steel entrance Door Canopies. Free fitting service.


Contact info

4.2

Great

TrustScore 4 out of 5

119 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(119)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

First class

Very pleased with our new canopy. Supplied and fitted without fuss to a very high standard. Very friendly fitters at a good price. I wouldn't hesitate to recommend DoorCanopy.co.uk
Thanks.

July 16, 2021
Unprompted review
Rated 5 out of 5 stars

I did a lot of research to find the…

I did a lot of research to find the perfect replacement for my failing canopy. Luckily I found DoorCanopy. First was the Quality and Look. Next the price but more important the Service. I have left feedback late (fitted late Feb 2021) as I wanted to make sure all was well & it is. I am a bit far from Leeds (Essex) but would give Ten Stars 👍 Result.....

June 26, 2021
Unprompted review
Rated 5 out of 5 stars

Door Canopy

Excellent service from Neil and his team. Really pleased with my new door canopy, looks really smart. George the fitter was super efficient and has done an brilliant job.

June 22, 2021
Unprompted review
Rated 5 out of 5 stars

Did a great job well pleased

Did a great job well pleased, would have no trouble in recommending them. George the fitter was great turned up when he said he would and cracked on with the job. It looks fantastic

June 9, 2021
Unprompted review
Rated 5 out of 5 stars

Well pleased with DoorCanopy.co.uk

Well pleased with DoorCanopy.co.uk. Service is excellent from the time we placed our order up to the day it was installed.
Neil has been up-to-date with our communications and George, the fitter was polite, came righting date and on time. He explained everything to me and my husband before starting to work on our door canopy. It was fitted neatly and as contracted, took our old canopy away.
Our door canopy now looks lovely.
Invoices were all sent to us as we requested.
Overall experience is a 5 star.
Thank you very much DoorCanopy.co.uk

June 4, 2021
Unprompted review
Rated 5 out of 5 stars

I contacted Door CanopyUK for a…

I contacted Door Canopy UK for a domestic front door canopy survey after trying other companies and was immediately impressed by Neil’s professionalism, dynamic approach and willingness to ‘go the extra mile’. I would certainly recommend Door Canopy UK to others in the future.

May 17, 2021
Unprompted review
Rated 4 out of 5 stars

I am very pleased with the installation…

I am very pleased with the installation and look of my new canopy. The only downside, and the reason I'm not giving five stars, is that Neil did not arrive on the agreed date, and only told me it would be the following day when I chased up.

April 16, 2021
Unprompted review
Rated 1 out of 5 stars

I engaged with DoorCanopy in May 2020…

I engaged with DoorCanopy in May 2020 and paid £500 deposit the same month for the fabrication and installation of 2 door canopies. This engagement was very positive and Neil was very helpful. But from that point on until cancelling the order in March 2021 it was a whole series of disappointments. I feel I bent over backwards to make allowances for Covid, family bereavement etc but in hindsight I am sure there was very little, if any, intention to install. Granted we are in Suffolk and Neil near Leeds but this was known from the start. All in this has been an extremely disappointing experience, with all of the energy coming from my side and I feel illustrates a poorly run business with little to no customer awareness. Finally I should say that Neil, when I got hold of him, has been polite throughout and di refund our deposit eventually.

April 16, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

We are very pleased with the service received from the company. The canopy looks lovely, was fitted promptly and the area was left clean and tidy. I chose Door Canopy UK having observed their work at a nearby house- very glad that I did. Thank you Neil.

April 15, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, we are delighted with the canopy and can definitely recommend this company for product and efficiency along with the personal and friendly service provided.
Friends and neighbours have commented on how good the canopy looks.
Garry & Maggie
Rothwell
Leeds

April 14, 2021
Unprompted review
Rated 1 out of 5 stars

No after sales service

Very pleased with my recent order from Door Canopy. George, the fitter, was very careful when removing our old canopy & the new one looks great.
Edited to add:
Unfortunately, we had a leak in the new canopy and the base of the canopy was filling up with water, we assumed that the sealant had not adhered correctly to the wall, we brought this to Neil's attention on 05/05/21. As our canopy included lights (which we paid extra for), obviously we could not use this function all the time there was a pool of water on the electrical parts. Neil promised to have a fitter out to repair the problem on 2 occasions, neither time did a fitter arrive.
We tried to contact Neil again several times, by text/email/phone & now he just doesn't reply to any messages or pick up the phone.
We are now going to have to pay another fitter to come & identify the problem & fix it at our own cost, as otherwise it is a waste to have the lights function.
Very disappointed with the after sales service from DoorCanopy.com & we now would not recommend them in any way.

April 8, 2021
Unprompted review
Rated 5 out of 5 stars

Great product

It took some searching to find a canopy that i liked and so i proceeded with doorcanopy.co.uk. Service was great and the finished product was perfect and much better than the picture on line. Would definitely recommend !

March 28, 2021
Unprompted review
Rated 5 out of 5 stars

We are delighted with our new canopy…

We are delighted with our new canopy and have to say Neil and his fitter were very helpful, friendly and professional.
Neil took the time to offer us several sketches and different design options before we made our mind up and we are very pleased with the installation and how it looks.
We feel sure at least one of our neighbours will be asking this firm about their canopy needs in the not too distant future!

March 26, 2021
Unprompted review
Rated 5 out of 5 stars

Very Happy

Must say very very pleased with the canopy- it looks lovely and the service and fitting were very smooth - The fitter was very professional and friendly. Great quality and would highly recommend this company.
10 out of 10 from us :-)))

March 11, 2021
Unprompted review
Rated 5 out of 5 stars

New Canopy Fitted

George took down the old canopy and put up the new one with minimal fuss. It looks fantastic so much so my sister now has one too. Thanks to Neil and his team I would recommend their service no problem.

March 10, 2021
Unprompted review
Rated 5 out of 5 stars

Arrived early

Arrived early, started work straight away, very friendly chap, brillant job done, I highly recommended.x

February 26, 2021
Unprompted review

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