DoorCanopy.co.uk Reviews 

119
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Highly recommended - Carl kept us informed every step of the way and did a great job Ignore the bad reviews as i did - they nearly put me off but i'm glad i followed my gut from my first conversati... See more

Rated 2 out of 5 stars

Initially very pleased with the canopy and the service we received. However, a leak in the canopy, probably from a leaking water pipe inside the canopy, soon developed. Neil responded to my query imme... See more

Rated 5 out of 5 stars

With help and advice from Neil we managed to find hip roof canopy to replace old corroded canopy,Neil arrived nice and early removed old unit spent time measuring up etc to make sure all ok prepared... See more

Rated 5 out of 5 stars

Very pleased with the canopy and the price. The fitters turned up when stated and were professional throughout the visit. Would recommend.

Company details

  1. Home Improvement Store
  2. Building Materials Market
  3. Door Shop
  4. Fiberglass Supplier

Written by the company

Nationwide wide installation service, Manufacturing Bespoke Fibreglass & Steel entrance Door Canopies. Free fitting service.


Contact info

4.2

Great

TrustScore 4 out of 5

119 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(119)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy

Super speedy service. Only a week from choosing my door canopy to these guys fitting it. Had my new door canopy fitted yesterday. Looks fab. Highly recommend.

February 16, 2021
Unprompted review
Rated 4 out of 5 stars

Amazing

Had front and back door canopies fitted last week and they look great. Neil and George did an excellent job and provided a professional friendly service. One little discrepancy which was quickly sorted out so excellent customer service recieved. Definitely recommend this Company. Thank You Neil and George.

February 8, 2021
Unprompted review
Rated 4 out of 5 stars

Poor after sales service

I also too after scouting online for door canopy’s, went with Neil. No issues at all and did a brilliant job however noticed the joint in centre was not flush and needed to be rectified. Several emails sent but no reply. Messages sent through phone with pictures too but no reply. I called and at times no reply then when I managed to get through was told will be coming my end in next couple (blank) so not sure whether weeks or months! Considering this was just installed in the summer this year.
It’s disappointing no response to emails or messages and no after sales service

December 1, 2020
Unprompted review
Rated 5 out of 5 stars

A professional Job

I rang door canopies a couple of weeks ago after checking out various companies on the web and Neil's was the only company who would install and dispose of the old canopy. Also the majority of the reviews were complimentary coupled with the excellent range of products. On speaking to Neil he offered to come and carry out a survey the same day and considering he was 30 miles away I was impressed. Neil actually came yesterday with a colleague, George, to install the canopy over my front door and window alongside of it. they worked hard as the old canopy had a fibrelass roof which didn't help and the whole canopy was extremely heavy. The work carried out was excellent and it was a real pleasure having both both Neil and George on the job. It gave the house a new look and was great value for money and the premises were left clean and tidy. I can certainly recommend Door Canopy to anyone who is reading this review. Thank you Neil and George.

November 28, 2020
Unprompted review
DoorCanopy.co.uk logo

Reply from DoorCanopy.co.uk

Thanks for great review Ron, it’s much appreciated & many thanks for your business and prompt payment.
Kind regards Neil

Rated 2 out of 5 stars

Disappointing service. Job half done.

We went ahead with this company because of the good reviews on Trust Pilot and we are happy with the quality of the canopy. However, when Neil came to fix it, he wasn’t able to fill in the gaps (pics of the door were sent to him before his visit so he prepared the right materials and fitting)
He said he would be back next week to fix it however, that was early July and he still hasn’t returned. My husband contacted him many times and at first he would promise a day (and not turn up) but eventually he stopped responding or return the phone calls. This is such a shame as we trusted him and paid him in full, hoping he would return. On the day, he also asked for an extra £50 to come back and fix it even though when the pictures were sent to him, he said he could fit it without a problem. I have pictures of the work he’s done and I wish I could share them on here.
Avoid this unprofessional company.

August 22, 2020
Unprompted review
Rated 1 out of 5 stars

Not A Happy Customer

Had my canopy fitted last August , and I’m still waiting for Neil to come back and finish off the job . When he left the lights didn’t work and had to get somebody in to fix the lights . I’m still waiting for a refund which was agreed and Neil would come back and finish off the work . I’ve emailed lots and lots of times but without response . I don’t call that good customer service .
Claire long
Ipswich

May 5, 2020
Unprompted review
DoorCanopy.co.uk logo

Reply from DoorCanopy.co.uk

To be perfectly honest I did say I would come back then the more I thought about it I decided it wasn’t my fault that your electrics didn’t work, you said they power supply worked only for me to install your canopy with lights fitted into the soffit. I did finish off for the Canopy you had paid for, I didn’t offer you a refund.

Rated 5 out of 5 stars

Had my new door canopy fitted about a…

Had my new door canopy fitted about a month ago, fast, good price and looks great. Was £650 to purchase install remove the old one and dispose of it whereas other quotes were nearly twice as much. Have recommended to neighbours as well.

July 7, 2019
Unprompted review
Rated 5 out of 5 stars

Nice Professional Installed Product

Nice Professional Installed Product

I have to say that I have been scouring the internet for someone reputable to install two door canopies at home. I was disappointed with many companies who couldn't even be bothered to respond. Not with Door Canopy, Leeds. Neil was first class in attending to provide a quotation and also ensuring that the two canopies were cleanly installed. Thank you mate. Neighbours are being complimentary about them as we speak and they finish the door openings really well

June 23, 2019
Unprompted review
DoorCanopy.co.uk logo

Reply from DoorCanopy.co.uk

Dear Richard

Many thanks for your very kind review, if we get any further orders from your neighbours you will receive some commission. We have also updated our website and added your Canopies to it.
Kindest regards Neil Larkin

Rated 5 out of 5 stars

Delighted with my new door canopy

Delighted with my new door canopy. Excellent service and communication from beginning to end. High quality workmanship.
Would highly recommend! many thanks Neil - absolutely thrilled.

June 20, 2019
Unprompted review
DoorCanopy.co.uk logo

Reply from DoorCanopy.co.uk

Hi Faye
Thank you for extremely kind review, many thanks for your business, We really do appreciate it.
All the very best Neil

Rated 5 out of 5 stars

Very capable product and service.

Very capable product and service at a price well below local tradesmen.

June 15, 2019
Unprompted review
DoorCanopy.co.uk logo

Reply from DoorCanopy.co.uk

Thanks Ken for your extremely kind review, I enjoyed taking to you about your career, I love stuff like that. Nice bloke.

Rated 5 out of 5 stars

The best company for the job

Neil did a fantastic job on my door canopy I am absolutely delighted with the results, it enhances my house greatly.
The whole process was quick and easy with no mess, you would never know he had been and the bonus was he fitted lights in the canopy. Thanks Neil
I would have no trouble recommending Doorcanopy.co.uk, Neil did an excellent job and the new canopy looks fantastic!!!

June 14, 2019
Unprompted review
DoorCanopy.co.uk logo

Reply from DoorCanopy.co.uk

Many thanks for your kind review, thanks for your business and best of luck with your new house.

Rated 5 out of 5 stars

Neil did a fantastic job on my door canopy

Neil did a fantastic job on my door canopy I am absolutely delighted it enhances my house so much ! Neil worked so quickly and there was absolutely no mess you would never know he had been there and as a bonus he even sorted out my door bell by sticking it to the wall ! Thanks Neil I would have no trouble recommending your wonderful service

June 4, 2019
Unprompted review
DoorCanopy.co.uk logo

Reply from DoorCanopy.co.uk

Alison, many thanks for your review, it’s really dose go a long way, kindest regards Neil x

Rated 5 out of 5 stars

Replacement door canopy

We needed a replacement for our 25 year old front door canopy. Neil supplied and fitted an almost like for like canopy. He was quick and efficient and the end result looks great. We are based in Coventry, while Neil is in Leeds, but that did not any difference.

April 15, 2019
Unprompted review
DoorCanopy.co.uk logo

Reply from DoorCanopy.co.uk

Many thanks for your kind review, it was a pleasure to be of service . Please spread the word.
Kind regards Neil

Rated 5 out of 5 stars

New door canopy

Our new house lacked a proper entrance, and our new canopy gives just the right touch. The work was carried out quickly and efficiently and the cost was very reasonable. We are most pleased with the outcome.

May 25, 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company.

Great door canopy, from start to finish they have done a fantastic job. I highly recommend.

April 30, 2018
Unprompted review
DoorCanopy.co.uk logo

Reply from DoorCanopy.co.uk

Tyler many thanks for your kind review,
Kind regards Neil

Rated 5 out of 5 stars

Great job thanks

Great service, My new canopy looks fantastic, I highly recommend Doorcanopy.co.uk

April 6, 2018
Unprompted review
DoorCanopy.co.uk logo

Reply from DoorCanopy.co.uk

Hi Sam many thanks for your lovely review & many thanks for your business.
Kind regards Neil Larkin Doorcanopy.co.uk

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